PRODUCT SUPPORT PROGRAM FOR REPLACING HYDRAULIC HOSE ASSEMBLIES THAT BLISTER ON CERTAIN 320B EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING HYDRAULIC HOSE ASSEMBLIES THAT BLISTER ON CERTAIN 320B EXCAVATORS

Usage:

SEBE8031

June 26, 2002
AU-106
S-106


 
After failure only

PRODUCT SUPPORT PROGRAM FOR REPLACING HYDRAULIC HOSE ASSEMBLIES THAT BLISTER ON CERTAIN 320B EXCAVATORS

5057
PS60024
NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS60024" as the Part number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

TERMINATION DATE

June 30, 2004

PROBLEM

The XT-5 hydraulic hose assemblies on the pump and front lines groups may blister and need to be replaced on certain 320B Excavators.
 
 

AFFECTED PRODUCT

Model Identification Number
320B
5BR1-Up
6CR1-Up
9KR1-Up

PARTS NEEDED

4 - 2076576 Hose Assembly (formerly 1241047)
2 - 2144477 Hose Assembly (formerly 4I1071)
1 - 2144479 Hose Assembly (formerly 5I8835)
1 - 2144481 Hose Assembly (formerly 1192763)
1 - 2144483 Hose Assembly (formerly 1319790)
1 - 2144485 Hose Assembly (formerly 1347049)
1 - 2144487 Hose Assembly (formerly 4I1074)
1 - 2144489 Hose Assembly (formerly 1319794)

ACTION REQUIRED

In the event of one of the listed XT-5 hoses suffering a failure, upgrade all XT-5 hose assemblies listed in the above table with the corresponding XT-6 ES hose assembly. NOTE: If a failure occurs with any hose not listed in the above table, replace only the failed hose with either the service replacement or dealer assembled equivalent. List only the part numbers and quantities of hose assembly, bulk hose (in centimeter), stems, sleeves, couplings and seals used to make replacements for failed hose assemblies in dealer warranty claims.

SERVICE CLAIM ALLOWANCES

Product smu
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-6000
100%
0
0
0
0
0
NOTE: This is a 0?hour job. 

NOTE: List actual part numbers of hose assembly, bulk hose, stems, sleeves, couplings and seals and their quantities used (bulk hose in centimeter) to make replacements for failed hose assemblies not listed in the table in dealer warranty claims.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

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