PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLUGS ON THE CONTROL VALVE ON CERTAIN 320C AND 320C L EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLUGS ON THE CONTROL VALVE ON CERTAIN 320C AND 320C L EXCAVATORS

Usage:

SEBE8024

June 20, 2002
AU-101
S-101
H-100


 
before or
after failure

PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLUGS IN THE CONTROL VALVE ON CERTAIN 320C AND 320C L EXCAVATORS

5051
PS90103
NOTE: This Program can be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS90103" as the Part number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and use "T" as the SIMS Description Code. If administered after failure, use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Termination Date

June 30, 2003
 

PROBLEM

The plugs in the control valve need to be replaced on certain 320C and 320C L Excavators. The plugs on the left side of the 1588202 Control Valve may loosen and leak. These plugs need to be cleaned up and resealed or replaced.

AFFECTED PRODUCT

Model Identification Number
320C BPR400-1437, 1452-1462, 1465-1478, 1480-1484, 1486-1489, 1491-1512, 1514-1517, 1520-1535, 1542-1582, 1587-1592, 1598-1616, 1630-1673, 1702-1719, 1722, 1740-1942
AMC698, 704, 713, 714, 718, 720, 721, 723-725, 728
320C L ANB2370, 2425, 2427

BRX216-423, 425-426, 433-472

PARTS NEEDED

1 - 3D2824 Seal - O-Ring
2 - 4K1388 Seal - O-Ring
1 - 7M8485 Seal - O-Ring
1 - 1535294 Plug (on Stick re-generation valve)
1 - 1588140 Plug (on Stick I valve)
1 - 2019261 Plug (parts manual shows 6E5730 on swing valve)
1 - 2019262 Plug (parts manual shows 6E5644 on Boom II valve)

ACTION REQUIRED

See the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-500
100%
2
0
0
0
0
NOTE: This is a 2?hour job.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Attach. (1-Rework Procedure)

Rework Procedure

  1. Remove the following four plugs with seals showing on the drawing:

  2. 6E5730 (4K1388): Swing port
    6E5644 (4K1388): Boom 2 port
    1588140 (7M8485): Stick 1 port
    1535294 (3D2824): Stick re-generation port
  3. Clean thoroughly the threads of both plugs and mating control valve bores and make sure no spatters or burr is present
  4. Replace the plugs using the new seals if necessary and retighten to specs:

  5. 285 +/- 30 N.m for 1588140
    175 +/- 15 N.m for 1535294
    235 +/- 25 N.m for 2019261 and 2019262.

 
 

Illustration 1

Caterpillar Information System:

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