PRODUCT IMPROVEMENT PROGRAM REPLACING ONE FRONT LINKAGE PIN ON CERTAIN 365B L MATERIAL HANDLERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM REPLACING ONE FRONT LINKAGE PIN ON CERTAIN 365B L MATERIAL HANDLERS

Usage:

SEBE8034

June 28, 2002
U-142

Show/hide table

*Priority* *Parts stock action needed*	PRODUCT IMPROVEMENT PROGRAM REPLACING ONE FRONT LINKAGE PIN ON CERTAIN 365B L MATERIAL HANDLERS
6501		PI30329

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI30329" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI30329" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

COMPLETION DATE	TERMINATION DATE
December 31, 2002	June 30, 2003

PROBLEM

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
365B L	CTY349, 400, 402

PARTS NEEDED

1 - 1235342 Pin

ACTION REQUIRED

***** Parts Stock *****

Remove all 1235342 Pins from dealer parts stock.

***** Affected Product *****

Refer to Illustration 1 for pin location (PT4 identification).
Refer to Service Manual, Disassembly and Assembly RENR1970 for Pins replacement.

In case of any problems, please contact your Product Support in the Caterpillar Plant.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

***** Parts Stock *****

Submit one claim for all 1235342 Pins removed from parts stock.

***** Affected Product *****

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs	Parts	Labor Hrs	Parts	Labor Hrs
100%	8	0	0	0	0
NOTE: This is a 8-hour job.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1- Owner Notification)

SAMPLE OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - Replace the Front Linkage Pins

MODELS INVOLVED - 365B L Material Handlers

Dear Caterpillar Product Owner:

One front linkage pin needs to be replaced on certain 365B L Material Handlers. This front linkage pin may have cracks due to improper heat treatment. The pin needs to be replaced to prevent damage to the bores and front linkage structures. New front linkage pin needs to be installed on the products listed below. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated June 28, 2002 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to June 28, 2002 Service Letter