PRODUCT SUPPORT PROGRAM FOR REPLACING A BOOM THAT CRACKED AT THE TOP PLATE UNDER THE BRACKETS SUPPORTING THE STICK CYLINDER ON CERTAIN 365B L EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING A BOOM THAT CRACKED AT THE TOP PLATE UNDER THE BRACKETS SUPPORTING THE STICK CYLINDER ON CERTAIN 365B L EXCAVATORS

Usage:

SEBE8094

August 8, 2002
U-194
A-138
O-159


 
After failure only

PRODUCT SUPPORT PROGRAM FOR REPLACING A BOOM THAT CRACKED AT THE TOP PLATE UNDER THE BRACKETS SUPPORTING THE STICK CYLINDER ON CERTAIN 365B L EXCAVATORS

6501
PS50536
NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS50536" as the Part number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

TERMINATION DATE

August 31, 2004

PROBLEM

Booms cracked at the top plate under the brackets supporting the stick cylinder on need to be replaced on certain 365B L Excavators. The 1474010 ME Boom (part of the 1502784 Boom Arrangement) may failed at the top plate under the brackets supporting the stick cylinder due to weld quality problems.

AFFECTED PRODUCT

Model Identification Number
365B L 9PZ229-240, 242-248, 250, 251, 253, 255-259, 262, 264-266, 270-272, 277-282, 284, 285, 292, 297, 302, 312, 313, 319, 320, 322, 323, 325, 328-330, 334-340, 347, 351, 353, 356, 357, 359, 360, 366, 368, 400, 401, 403-405, 409-412, 414, 418-420, 438, 439, 442-445, 447, 448, 453, 454, 459, 461, 463-465, 469, 472, 474-476, 478, 479, 482, 487, 489, 490, 492, 495, 499, 507, 509, 510, 514, 515
9TZ322, 343, 355, 400, 410, 419, 436, 527, 538

PARTS NEEDED

1 - 1474010 Boom Assembly

ACTION REQUIRED

This service letter can only be applied for a boom cracked at the top plate under the brackets supporting the stick cylinder. In case of any questions, please contact your product support at the caterpillar factory. Refer to the 365B Service Manual - Disassembly and Assembly form # RENR1970 - Boom Remove and Install sections.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-8000 / 0-36 months
100%
32
0
0
0
0
NOTE: This is a 32?hour job.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED HEUI INJECTORS ON CERTAIN 3408E AND 3412E POWERED 836 COMPACTORS; 834B AND 844 WHEEL DOZERS; 988F AND 990 WHEEL LOADERS; 24H MOTOR GRADERS; 5110B EXCAVATORS; 631E, 633E, 637E, 651E, AND 657E SCRAPERS; 769D PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED HEUI INJECTORS ON CERTAIN 3408E AND 3412E POWERED 836 COMPACTORS; 834B AND 844 WHEEL DOZERS; 988F AND 990 WHEEL LOADERS; 24H MOTOR GRADERS; 5110B EXCAVATORS; 631E, 633E, 637E, 651E, AND 657E SCRAPERS; 769D
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE STACKABLE VALVE SECTION IN THE GRAPPLE ROTATE HYDRAULIC CIRCUIT ON CERTAIN 322C EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE STACKABLE VALVE SECTION IN THE GRAPPLE ROTATE HYDRAULIC CIRCUIT ON CERTAIN 322C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET POWER LINK ON CERTAIN 365B L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET POWER LINK ON CERTAIN 365B L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRAVEL MOTOR ON CERTAIN 330B L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRAVEL MOTOR ON CERTAIN 330B L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR AIR CONDITIONER REWORK ON CERTAIN 322C, 322C L, 325C, 325C L, 330C, AND 330C L EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR AIR CONDITIONER REWORK ON CERTAIN 322C, 322C L, 325C, 325C L, 330C, AND 330C L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT HOUSING BOLTS ON CERTAIN 3196 ENGINES IN 365B L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT HOUSING BOLTS ON CERTAIN 3196 ENGINES IN 365B L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT HOUSING BOLTS ON CERTAIN 3176C ENGINES IN 345B L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT HOUSING BOLTS ON CERTAIN 3176C ENGINES IN 345B L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACIING THE 7N5378 MUI FUEL LEVER ON CERTAIN 3508, 3512, AND 3516 INDUSTRIAL, MARINE, AND GENERATOR SET ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACIING THE 7N5378 MUI FUEL LEVER ON CERTAIN 3508, 3512, AND 3516 INDUSTRIAL, MARINE, AND GENERATOR SET ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC MAIN CONTROL VALVE COVER ON CERTAIN 365B L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC MAIN CONTROL VALVE COVER ON CERTAIN 365B L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM REPLACING ONE FRONT LINKAGE PIN ON CERTAIN UHD MACHINES, 345HD, 345BII, 365B L AND 5080 EXCAVATORS PRODUCT IMPROVEMENT PROGRAM REPLACING ONE FRONT LINKAGE PIN ON CERTAIN UHD MACHINES, 345HD, 345BII, 365B L AND 5080 EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 8X0496, 8X0497, 160-6279, AND 160-6280 AXLE SHAFTS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 8X0496, 8X0497, 160-6279, AND 160-6280 AXLE SHAFTS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW PUMP DRIVE SHAFT SEAL ON CERTAIN M312, M315, M318, AND M320 WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW PUMP DRIVE SHAFT SEAL ON CERTAIN M312, M315, M318, AND M320 WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TWO SPEED SHIFTING SPOOL IN THE TRAVEL MOTORS ON CERTAIN 330C EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TWO SPEED SHIFTING SPOOL IN THE TRAVEL MOTORS ON CERTAIN 330C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE XT5 HOSE ASSEMBLY ON CERTAIN 320C AND 320C L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE XT5 HOSE ASSEMBLY ON CERTAIN 320C AND 320C L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A CHECK VALVE ON CERTAIN BA18 HYDRAULIC ANGLE BROOMS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A CHECK VALVE ON CERTAIN BA18 HYDRAULIC ANGLE BROOMS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BOOM TO STICK JOINT PIN ON CERTAIN 375 AND 375L EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BOOM TO STICK JOINT PIN ON CERTAIN 375 AND 375L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING AND TIGHTENING THE REAR AXLE SPINDLE BOLTS ON CERTAIN M325B MATERIAL HANDLERS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING AND TIGHTENING THE REAR AXLE SPINDLE BOLTS ON CERTAIN M325B MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE VISORS AND HEADLINERS ON CERTAIN 322C, 325C AND 330C HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE VISORS AND HEADLINERS ON CERTAIN 322C, 325C AND 330C HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 0R3764, 0R3765, AND 0R3737 REMANUFACTURED WATER PUMPS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 0R3764, 0R3765, AND 0R3737 REMANUFACTURED WATER PUMPS FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FRONT LINKAGE PINS ON CERTAIN 365B L EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FRONT LINKAGE PINS ON CERTAIN 365B L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR RPLACING THE STACKABLE VALVE SECTION IN THE GRAPPLE ROTATE HYDRAULIC CIRCUIT ON CERTAIN 320C FOREST MACHINES EQUIPPED WITH LOG LOADER HYDRAULICS PRODUCT IMPROVEMENT PROGRAM FOR RPLACING THE STACKABLE VALVE SECTION IN THE GRAPPLE ROTATE HYDRAULIC CIRCUIT ON CERTAIN 320C FOREST MACHINES EQUIPPED WITH LOG LOADER HYDRAULICS
PRODUCT SUPPORT PROGRAM FOR REPLACING HYDRAULIC HOSE ASSEMBLIES THAT BLISTER ON CERTAIN 320B EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING HYDRAULIC HOSE ASSEMBLIES THAT BLISTER ON CERTAIN 320B EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR THE REPLACEMENT OF TURBOCHARGERS DUE TO INTERNAL LEAKS ON 3054 EMISSIONS ENGINES WHICH ARE INSTALLED IN M312, M315, 312B AND 315B EXCAVATORS PRODUCT SUPPORT PROGRAM FOR THE REPLACEMENT OF TURBOCHARGERS DUE TO INTERNAL LEAKS ON 3054 EMISSIONS ENGINES WHICH ARE INSTALLED IN M312, M315, 312B AND 315B EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE FAN GUARD (GRATE) FOR THE HYDRAULIC OIL COOLING FAN ON CERTAIN 5110B MASS EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE FAN GUARD (GRATE) FOR THE HYDRAULIC OIL COOLING FAN ON CERTAIN 5110B MASS EXCAVATORS
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.