PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER OIL SUPPLY TUBE SEAL ON CERTAIN C6.6 INDUSTRIAL ENGINES AND CERTAIN C6.6 ENGINES INSTALLED IN VARIOUS TRACK-TYPE TRACTORS, WHEELED EXCAVATORS, TRACK-TYPE LOADERS, C6.6 OLYMPIAN GENSETS, WHEEL LOA Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER OIL SUPPLY TUBE SEAL ON CERTAIN C6.6 INDUSTRIAL ENGINES AND CERTAIN C6.6 ENGINES INSTALLED IN VARIOUS TRACK-TYPE TRACTORS, WHEELED EXCAVATORS, TRACK-TYPE LOADERS, C6.6 OLYMPIAN GENSETS, WHEEL LOA

Usage:

REBE5245-01

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14Sep2009

(Revised 03Feb2010)

U-325

A-272

D-289

O-295

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER OIL SUPPLY TUBE SEAL ON CERTAIN C6.6 INDUSTRIAL ENGINES AND CERTAIN C6.6 ENGINES INSTALLED IN VARIOUS TRACK-TYPE TRACTORS, WHEELED EXCAVATORS, TRACK-TYPE LOADERS, C6.6 OLYMPIAN GENSETS, WHEEL LOADERS, INTEGRATED T0OLCARRIERS, SOIL COMPACTORS, MOTOR GRADERS, LOAD HAUL DUMPS, AND PAVERS
1052 1053		PS51725

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51725" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 14Sep209 Service Letter. Changes have been made to Service Claims Allowance.

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TERMINATION DATE

30Sep2011

PROBLEM

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The existing seal can suffer from hardening of the seal and fail on certain C6.6 Industrial Engines and C6.6 engines installed in various D6N, D6K, PLL61 Track-Type Tractors, M318D, M316D, M322D Wheeled Excavators, 963D, 953D, Track-Type Loaders, C6.6 Olympian Gensets, 924H, 928H, 930H, 938H, Wheel Loaders, IT38H Integrated Toolcarriers, CS56, CS74, CS76, CS64, CP56, CP76, CP64, CP74 Soil Compactors, 12M, 120M, 12K, and 120K Motor Graders, R1300G Series II Load Haul Dump, AP600D AP655D Asphalt Pavers. If the existing seal fails, it will leak engine oil.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
C6.6 TIER 3	66600825, 4050-4066, 4068-4173, 4175-4225, 4227-4341, 4343-4519, 4521-4675, 4677-4865, 4867-4996, 5000-5042, 5044-5050, 5056-5087, 5091-5096, 5098-5289, 5293-5334, 5336-5341, 5343-5356, 5358-5504, 5506-5726, 5728-5733, 5735-5772, 5774-5788, 5790-6076, 6078-6320, 6322-6328, 6330-6404, 6406-6522, 6524-6546, 6548-6616, 6618-7010, 7012-7013, 7015-7045, 7047-7084, 7086-7215, 7217-7340, 7342-7354, 7356-7435, 7437-7455, 7457-7877, 7879-7885, 7895-7920, 7922-7927, 7929-8075, 8077-8078, 8080-8087, 8098-8189, 8191-8249, 8250-8252, 8254-8268, 8270-8299, 8301-8544, 8546-8718, 8720-8821, 8823-8864, 8866-9165, 9167-9253, 9256-9258, 9260-9311, 9313-9381, 9386-9420, 9423-9479, 9481-9578, 9580-9581, 9583-9590, 9592-9653, 9657-9826, 9828-9923, 9926-9988, 9991, 9993-10193, 10195-10217, 10219-10273, 10275-10294, 10296-10361, 10363-10565, 10567-10595, 10598-10601, 10603-10682, 10684-10766, 10774-10877, 10879-10907, 10909-10913, 10915-10941, 10943-10952, 10960-11028, 11030-11067, 11069-11182, 11184-11193, 11195-11221, 11227-11235, 11237-11307, 11314-11330, 11332-11339, 11342-11379, 11381-11513, 11515-11537, 11539-11541, 11543-11551, 11553-11569, 11571-11657, 11659-11660

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*****Group 2*****
924H	HXC00205-00451, 550-1300 JTM00210-00283, 600-840, 842-862 KLN00230-00398
924H Z	PED00240-00719 RCB00250 WLB00150-00295
928H	BYD00170-00402, 404 CXK00164-00757 RSB00001-00029
930H	DHC00186-00409, 600-1549 FTD00190-00248, 650-1157
M316D	W6A00481-00563, 567-1099
M316D OEM	KMA00106-00108
M318D	W8P00422-00633, 635-1146, 1151
M318D MH	W8R00166-00325
M322D	W2S00197-00434
M322D MH	W2T00202-00431
M322D OEM	J4M00101-00104

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*****Group 3*****
120K	JAP00101-00104
120M	B9C00130-00479 B9N00147-00267 B9W00100-00184 D9W00100-00130
12K	JJA00104-00105
12M	B9F00014-00623 B9R00024-00157
140K	JPA00104-00110
160K	JBP00102-00106
938H	JKM00154-00747 LKM00143-00523, 527 MCC00138-00166 MJC00059-00667
953D	LBP00254-00462, 700-922
963D	LCS00228-00474, 700-1030
AP-600D	TFM00201, 204-205 TFZ00200-00238, 240-241
AP-655D	GNN00202-00223, 225, 228-231 GNZ00207-00303 MAN00200-00221, 223-227 MAT00202-00206
CP56	C5P00100, 103-471 FCP00100-00130, 135-137
CP64	C6P00101-00117 P7F00100-00105
CP74	P8F00100-00105
CP76	C7L00101-00122 JCP00100-00125
CS56	C5S00104-00787, 789-803, 805, 811-814 FCS00102-00418, 420-430, 432, 434, 438, 443-446, 463, 470-481
CS64	C6S00101-00123 C7F00100-00139
CS64 OEM	WSW00100-00102
CS74	C8F00101-00285, 287-302, 305-307, 309, 311-313, 316-351 C8S00102-00121
CS76	CYX00103-00288, 291, 294-296, 299, 304-307 JCS00100-00150
D6K LGP	DHA00348-01094
D6K XL	FBH00489-01431, 1433, 1436-1437, 1440
D6N LGP	DJY00504-01687, 1692, 1695 GHS00200-00206
D6N XL	DJA00419-01196 JAH00156-00304 LJR00111-00112 MLW00100-00103
IT38H	JNJ00155-00369
PL61	WGS00100-00175
R1300G II	RSL01541, 1546-1554, 2246

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*****Group 4*****
D6K XL	NCF00001-00048

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*****Group 5*****
C6.6	N6D00103, 109, 200-302, 304-395, 397-499, 571, 574-577, 579, 581-776, 778-784, 786, 801-1199

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	2779940	SEAL-O-RING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	2779940	SEAL-O-RING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 3*****
1	2779940	SEAL-O-RING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 4*****
1	2779940	SEAL-O-RING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 5*****
1	2779940	SEAL-O-RING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to your service manual for the removal and installation instructions of the turbocharger oil supply tube seal.

Replace the failed seal with the new part listed in the Parts Needed.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-3000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.0-hour job for Group 1

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-3000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.0-hour job for Group 2

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 3*****
0-3000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.0-hour job for Group 3

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 4*****
0-3000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.0-hour job for Group 4

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 5*****
0-3000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%