PRODUCT SUPPORT PROGRAM FOR REPLACING PISTON RINGS IN C9 ENGINES DEMONSTRATING HIGH OIL CONSUMPTION IN CERTAIN 330D AND 336D EXCAVATORS
Usage:
REBE5335-01
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| 10Dec2009 |
| (Revised 20Jul2010) |
U-268
A-206
D-228
O-383
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING PISTON RINGS IN C9 ENGINES DEMONSTRATING HIGH OIL CONSUMPTION IN CERTAIN 330D AND 336D EXCAVATORS |
|
| 1225 | PS51774 |
|
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51774" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 10Dec2009 Service Letter. Changes have been made to Mail Codes, Affected Product, and Service Claims Allowances. |
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TERMINATION DATE |
| 31Dec2011 |
PROBLEM
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| C9 engines installed in certain 330D and 336D excavators may experience high oil consumption. If certain conditions are met, the piston may experience carbon deposit build up that may lead to increased oil consumption. This program applies to 330D and 336D machines with C9 engines only. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 330D | EAH00674, 699, 772, 780-782, 808, 953, 1028-1032 ERN00241-00342, 344-415 GBC00163 GGE00204-00904 MEY00171, 173-175, 177-178, 180-182, 187-188, 194, 198, 201, 205, 213-214, 220, 223, 254-255, 257, 259, 262-263, 274, 276-277, 370-371, 373-375, 384-392, 394, 396, 430-436 NBD00139-00142, 144-152, 295, 313-314, 325-329, 337, 353, 357-360, 366-367, 374, 407-411, 413, 415-416, 433-441, 443-446, 448, 456-457, 467, 502, 505-506, 511, 534, 536, 549-550, 552-553, 557, 561, 563-565, 567-568, 570, 572-574, 576-577, 584-585, 588-593, 595-598, 602, 613, 629, 631-635, 647, 655, 688, 696, 699-700, 702-727, 731-744, 746, 750-752, 757-760, 763, 769-770, 772, 774-787, 789-790, 796, 798, 800-802, 804, 806-808, 818, 820, 825, 829, 831, 835, 838, 847, 849-861, 863-867, 874, 876-879, 881-890, 892, 897-900, 904, 909-911, 914-917, 919-920, 922-929, 931-933, 953, 955-968, 983, 987-990, 992-996, 998-1003, 1005, 1008, 1010-1020, 1023, 1025-1026, 1030-1031, 1033-1034, 1036, 1038, 1040-1044, 1046-1053, 1055-1071, 1073, 1075, 1077-1081, 1084-1086, 1097-1102, 1104-1119, 1122-1123, 1126, 1131-1139, 1142, 1160, 1165-1171, 1177, 1179-1186, 1188-1191, 1196-1197, 1200, 1209-1211, 1214-1228, 1231, 1233-1235, 1237, 1246, 1248-1252, 1254, 1256-1258, 1284, 1286, 1289, 1291, 1293-1295, 1298-1299, 1301-1312, 1314, 1318, 1329, 1331-1335, 1354-1355, 1357-1359, 1361, 1366-1368, 1371, 1373-1383, 1385-1395, 1397, 1405-1406, 1408, 1410-1411, 1414-1416, 1420-1421, 1451-1453, 1455-1456, 1459-1463, 1465-1466 RAS00170-00174, 177-199, 208-209, 211, 213-214, 216, 218, 220-221, 223, 225, 227, 234-235, 238, 241, 243-244, 246-248, 251-263, 265-267, 269-273, 277-279, 284, 288, 290, 292, 295-300, 302-304, 306-318, 320-325, 327, 329-337, 339-340, 344-350, 352-392, 394-398, 400-404, 408-410, 414, 416, 419, 421-425, 427, 429-431, 434-436, 439, 441, 443-452, 457-468, 470, 477-478, 480, 482-493, 495-497, 499, 502, 505-512, 514-520, 523-579, 585-586, 591-596, 598-608, 611-613, 615, 620-625, 627, 629-649, 651-679, 681, 686, 690-699, 701-711, 713-733, 735-738, 740-743, 745-755, 759-769, 771, 773-775, 778-786, 788-792, 794, 796-799, 801-802, 804-814, 816-819, 821-823, 826, 828, 830, 833-848, 850-852, 854-898, 901-910, 916, 920-929, 932, 934-936, 940, 943, 946, 948-972, 974-991, 1001-1003, 1005-1018, 1020-1022, 1026-1030, 1033-1054, 1056-1058, 1061-1070, 1073-1074, 1078-1088, 1091, 1094-1102, 1104-1142, 1147-1154, 1157-1160, 1162-1164, 1169, 1173, 1177-1180, 1182-1183, 1185-1191, 1193-1197, 1199-1206, 1208, 1210-1212, 1214, 1218, 1223-1233, 1237-1241, 1243, 1246-1247, 1251-1252, 1257, 1263, 1265-1267, 1270-1271, 1273-1274, 1276, 1278, 1281-1288, 1290-1296, 1298-1314 THJ00245-00255, 258-259, 261-273, 276, 281-282, 284-353, 355-357, 361-362, 364, 366-374 |
| 330D L | LRM00251-00593 T2Y00231-00250, 268-407 |
| 330D MH | PEL00171-00183 |
| 336D L | DTS00186-00207 JBF00158-00171, 173 KDJ00265-00267, 271-285, 289, 291-293, 296, 299, 301-303, 307, 310-311, 316, 325-341, 343-350, 352, 355, 358-367, 376, 378 PRF00181-00182, 184-187, 192, 194, 198, 201-205, 209, 215, 218-222, 225, 228-229, 231-237, 240-241, 248, 250, 253, 256-259, 261, 328, 330, 362, 367, 370-383, 386, 394, 396-397 WET00235-00344 |
| 336D LN | MYP00114-00145, 147-171, 173-190 |
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| *******Group 2******* | |
| 330D | EAH00228-00231, 260-262, 287-291, 296-301, 303-327, 371-373, 405-409, 430-433, 467-477, 508-511, 580-588, 620-622, 675-678, 761-764, 823-824, 863-864, 868-882, 1396-1402 FFK00146-00159, 174-187, 189-198, 213-239, 244-260, 266-267, 270-300, 302-367, 371-398, 452-460, 467-472 MEY00172, 176, 179, 183-186, 189-193, 195-197, 199-200, 202-204, 206-212, 215-219, 221-222, 224-253, 256, 258, 260-261, 278-279, 295, 297-302, 308-315, 332-333, 335-366, 382-383, 393, 395, 397-402, 405-406, 408-429, 437-454 NBD00143, 160-172, 175-176, 197-199, 201, 207-209, 224-225, 247, 249, 280-288, 294, 296-298, 309-310, 330, 333, 338-348, 363-365, 370, 373, 375, 377-383, 387, 393, 395-397, 405-406, 412, 417-432, 449, 452-455, 458-466, 468-472, 478-481, 483-501, 503, 510, 540, 543-546, 551, 558-560, 562, 566, 571, 575, 579-583, 586-587, 594, 599-601, 603-612, 614-617, 619-628, 630, 636-646, 648-649, 651-654, 656-687, 689-691, 693-695, 697-698, 701, 728-730, 745, 747-749, 753-756, 761-762, 764-768, 771, 773, 788, 799, 803, 805, 809, 812-817, 819, 821, 823-824, 830, 833, 839, 844-845, 848, 862, 870, 872-873, 875, 880, 891, 893-896, 901-902, 906-907, 912-913, 918, 921, 934-935, 937, 939, 943, 946, 948-949, 951-952, 969-982, 984-986, 991, 997, 1004, 1006, 1009, 1021-1022, 1024, 1032, 1035, 1037, 1039, 1054, 1072, 1074, 1076, 1082-1083, 1088-1090, 1092-1094, 1096, 1103, 1124-1125, 1127-1130, 1140, 1145-1146, 1148, 1150, 1152-1159, 1161-1164, 1172-1176, 1178, 1187, 1192-1195, 1198-1199, 1201-1205, 1212-1213, 1229-1230, 1238-1245, 1247, 1253, 1255, 1259-1283, 1285, 1287-1288, 1290, 1292, 1297, 1300, 1313, 1315-1317, 1320, 1322-1328, 1330, 1337-1353, 1356, 1362-1363, 1369-1370, 1372, 1396, 1398-1404, 1407, 1409, 1412-1413, 1417-1419, 1422-1428, 1430-1450, 1454, 1457-1458, 1464, 1467-1474 |
| 330D L | R2D00201-00205, 211, 213, 216-218 |
| 336D | KKT00107-00146, 148-150 |
| 336D L | PRF00159-00180, 183, 188-191, 193, 195-197, 199-200, 206-207, 211-214, 216-217, 223-224, 226-227, 230, 238-239, 242-247, 249, 251-252, 254-255, 260, 262-305, 307, 313, 316, 318-319, 321, 323-327, 329, 331-342, 344-353, 355, 359, 361, 363-366, 368-369, 384, 387-393, 398-400 |
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| *******Group 3******* | |
| 330D | EAH00192-00227, 232-258, 263-286, 292-295, 302, 328-370, 374-378, 380-404, 410-428, 434-466, 478-481, 483-507, 512-519, 521-533, 535-564, 567-579, 589-619, 623-673, 679-698, 700-760, 765-771, 773-779, 783-807, 809-822, 825-862, 865-867, 883-952, 954-1027, 1033-1395, 1403-1635 FFK00138-00145, 199-212, 240-243, 261-265, 268-269, 301, 368-370, 399-451, 461-466, 473-510 MEY00264-00273, 275, 280-287, 290-294, 296, 303-307, 316-331, 334, 367-369, 372, 376-381, 403-404, 407 NBD00251-00252, 289-292, 311-312, 384-386, 390-391, 398-400, 473-477, 482, 504, 547, 556, 569, 578, 692, 791-795, 797, 810-811, 822, 826-828, 832, 834, 836-837, 840-843, 846, 868-869, 871, 903, 905, 908, 930, 936, 938, 940-942, 947, 950, 954, 1007, 1027-1029, 1045, 1087, 1091, 1095, 1120-1121, 1141, 1143-1144, 1147, 1149, 1151, 1206-1208, 1232, 1236, 1296, 1319, 1321, 1336, 1360, 1364-1365, 1429 |
| 330D L | T2Y00252-00255, 258, 260-265, 267 |
| 336D | JBT00260-00740, 742-746, 748-752, 754-850 JER00176 KKT00147 |
| 336D L | MPL00278-00309 PRF00208, 210, 306, 308-312, 314-315, 320, 322, 343, 354, 356-358, 360, 395 |
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| *******Group 4******* | |
| 330D | ERN00343 FFK00160-00172 NBD00316, 319-320 |
| 330D L | B6H00135-00138, 147-150, 179-181, 186, 191, 195-196, 203, 208-211, 213-215, 221-223, 228, 232, 236, 246, 249-250, 253-254, 266, 284-285, 288, 290, 297, 337, 342, 348, 351, 367, 371-372, 379, 383-384, 390, 395, 400, 404, 407, 410, 416-417, 423-424, 426-427, 429-432, 434, 436-470, 472, 474, 479-480, 483, 487-494, 497, 499, 504, 511-519, 534, 536-537, 539-546, 548, 550, 552-558, 561-567, 649-650, 652-654 JLP00102-00527, 529-542, 548-566, 568-629, 631-666, 668-669, 671-675, 677-684, 686-690, 692-694, 696-720, 723, 725-749, 751-769, 772-946 R2D00206-00210, 212, 219-220, 222-223, 225-238, 244-284 |
| 330D MH FCR | LEM00196, 198, 235, 249 |
| 336D L | J2F00151-00197 M4T00101-00134, 136-172, 174-180, 182-239, 241, 246-248, 251-253 |
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| *******Group 5******* | |
| 330D | RAS00175-00176, 200-207, 210, 212, 215, 217, 219, 222, 226, 228-233, 236-237, 239-240, 242, 245, 249-250, 264, 268, 274-276, 280-283, 285-287, 289, 291, 293-294, 301, 305, 319, 326, 328, 338, 341-343, 351, 393, 399, 405-407, 411-413, 415, 417-418, 420, 426, 428, 432-433, 437-438, 440, 442, 453-456, 469, 471-476, 479, 481, 494, 498, 500-501, 503-504, 513, 521-522, 581-583, 587-590, 597, 609-610, 614, 616-619, 626, 628, 650, 680, 682-685, 687-689, 700, 712, 734, 739, 744, 756-758, 770, 772, 776-777, 787, 793, 795, 800, 803, 815, 820, 824-825, 827, 829, 831-832, 849, 853, 899-900, 911-913, 915, 917-919, 930-931, 937-939, 941-942, 944-945, 947, 973, 992-1000, 1004, 1019, 1023, 1025, 1055, 1059-1060, 1075, 1089-1090, 1092-1093, 1103, 1143-1146, 1155-1156, 1161, 1165-1168, 1170-1172, 1174-1176, 1184, 1192, 1198, 1207, 1209, 1213, 1215-1217, 1219-1222, 1234-1236, 1242, 1244-1245, 1248-1250, 1253-1256, 1258-1262, 1264, 1268-1269, 1272, 1275, 1277, 1279-1280, 1289, 1297 THJ00241-00244, 256-257, 260, 275, 277-280, 283, 354 |
| 336D L | KDJ00268-00270, 286-288, 290, 294-295, 297-298, 300, 304-306, 308-309, 312-315, 317-324, 351, 353-354, 356, 368-375, 377, 379 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 1U8846 | SEALANT-GASKET |
| 1 | 3K0360 | SEAL-O-RING |
| 2 | 3P1156 | SEAL-O-RING |
| 1 | 4G4972 | SEAL-O-RING |
| 5 | 8C4984 | BOLT |
| 2 | 8L2779 | SEAL-O-RING |
| 5 | 9M1974 | WASHER-HARD |
| 26 | 9X8268 | WASHER |
| 1 | 0619455 | SEAL-O-RING |
| 6 | 1093207 | SEAL-O-RING |
| 12 | 1482903 | SEAL-O-RING |
| 6 | 1495240 | RING-BACKUP |
| 12 | 1608197 | BOLT |
| 1 | 1661781 | GASKET FR-COVER |
| 6 | 1670024 | SEAL-LINER |
| 1 | 1871315 | GASKET AS-HEAD |
| 1 | 1899377 | SEAL-O-RING |
| 6 | 1903562 | LINER-CYLINDER |
| 1 | 1906114 | GASKET -OIL PAN |
| 1 | 1914457 | GASKET |
| 1 | 1978419 | GASKET |
| 6 | 2133190 | BEARING |
| 1 | 2147568 | SEAL-O-RING-STOR |
| 1 | 2213494 | SEAL-O-RING |
| 1 | 2477133 | REGULATOR-TEMP |
| 26 | 2632915 | BOLT-12 POINT HD |
| 6 | 2651401 | CROWN AS.-PISTON |
| 1 | 2683490 | SEAL AS. |
| 1 | 2854106 | SEAL |
| 6 | 2930730 | RING-BACKUP |
| 6 | 3472380 | RING-PISTON-TOP |
| 6 | 3472381 | RING-PISTON-INT |
| 6 | 3472382 | RING-PISTON-OIL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 1U8846 | SEALANT-GASKET |
| 1 | 3K0360 | SEAL-O-RING |
| 2 | 3P1156 | SEAL-O-RING |
| 1 | 4G4972 | SEAL-O-RING |
| 5 | 8C4984 | BOLT |
| 2 | 8L2779 | SEAL-O-RING |
| 5 | 9M1974 | WASHER-HARD |
| 26 | 9X8268 | WASHER |
| 1 | 0619455 | SEAL-O-RING |
| 6 | 1093207 | SEAL-O-RING |
| 12 | 1482903 | SEAL-O-RING |
| 6 | 1495240 | RING-BACKUP |
| 12 | 1608197 | BOLT |
| 1 | 1661781 | GASKET FR-COVER |
| 6 | 1670024 | SEAL-LINER |
| 1 | 1871315 | GASKET AS-HEAD |
| 1 | 1899377 | SEAL-O-RING |
| 6 | 1903562 | LINER-CYLINDER |
| 1 | 1906114 | GASKET -OIL PAN |
| 1 | 1914457 | GASKET |
| 1 | 1978419 | GASKET |
| 6 | 2133190 | BEARING |
| 1 | 2147568 | SEAL-O-RING-STOR |
| 1 | 2213494 | SEAL-O-RING |
| 1 | 2477133 | REGULATOR-TEMP |
| 26 | 2632915 | BOLT-12 POINT HD |
| 6 | 2651401 | CROWN AS.-PISTON |
| 1 | 2683490 | SEAL AS. |
| 1 | 2854106 | SEAL |
| 6 | 2930730 | RING-BACKUP |
| 6 | 3472380 | RING-PISTON-TOP |
| 6 | 3472381 | RING-PISTON-INT |
| 6 | 3472382 | RING-PISTON-OIL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 1 | 1U8846 | SEALANT-GASKET |
| 1 | 3K0360 | SEAL-O-RING |
| 2 | 3P1156 | SEAL-O-RING |
| 1 | 4G4972 | SEAL-O-RING |
| 5 | 8C4984 | BOLT |
| 2 | 8L2779 | SEAL-O-RING |
| 5 | 9M1974 | WASHER-HARD |
| 26 | 9X8268 | WASHER |
| 1 | 0619455 | SEAL-O-RING |
| 6 | 1093207 | SEAL-O-RING |
| 12 | 1482903 | SEAL-O-RING |
| 6 | 1495240 | RING-BACKUP |
| 12 | 1608197 | BOLT |
| 1 | 1661781 | GASKET FR-COVER |
| 6 | 1670024 | SEAL-LINER |
| 1 | 1871315 | GASKET AS-HEAD |
| 1 | 1899377 | SEAL-O-RING |
| 6 | 1903562 | LINER-CYLINDER |
| 1 | 1906114 | GASKET -OIL PAN |
| 1 | 1914457 | GASKET |
| 1 | 1978419 | GASKET |
| 6 | 2133190 | BEARING |
| 1 | 2147568 | SEAL-O-RING-STOR |
| 1 | 2213494 | SEAL-O-RING |
| 1 | 2477133 | REGULATOR-TEMP |
| 26 | 2632915 | BOLT-12 POINT HD |
| 6 | 2651401 | CROWN AS.-PISTON |
| 1 | 2683490 | SEAL AS. |
| 1 | 2854106 | SEAL |
| 6 | 2930730 | RING-BACKUP |
| 6 | 3472380 | RING-PISTON-TOP |
| 6 | 3472381 | RING-PISTON-INT |
| 6 | 3472382 | RING-PISTON-OIL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 4******* | ||
| 1 | 1U8846 | SEALANT-GASKET |
| 1 | 3K0360 | SEAL-O-RING |
| 2 | 3P1156 | SEAL-O-RING |
| 1 | 4G4972 | SEAL-O-RING |
| 5 | 8C4984 | BOLT |
| 2 | 8L2779 | SEAL-O-RING |
| 5 | 9M1974 | WASHER-HARD |
| 26 | 9X8268 | WASHER |
| 1 | 0619455 | SEAL-O-RING |
| 6 | 1093207 | SEAL-O-RING |
| 12 | 1482903 | SEAL-O-RING |
| 6 | 1495240 | RING-BACKUP |
| 12 | 1608197 | BOLT |
| 1 | 1661781 | GASKET FR-COVER |
| 6 | 1670024 | SEAL-LINER |
| 1 | 1871315 | GASKET AS-HEAD |
| 1 | 1899377 | SEAL-O-RING |
| 6 | 1903562 | LINER-CYLINDER |
| 1 | 1906114 | GASKET -OIL PAN |
| 1 | 1914457 | GASKET |
| 1 | 1978419 | GASKET |
| 6 | 2133190 | BEARING |
| 1 | 2147568 | SEAL-O-RING-STOR |
| 1 | 2213494 | SEAL-O-RING |
| 1 | 2477133 | REGULATOR-TEMP |
| 26 | 2632915 | BOLT-12 POINT HD |
| 6 | 2651401 | CROWN AS.-PISTON |
| 1 | 2683490 | SEAL AS. |
| 1 | 2854106 | SEAL |
| 6 | 2930730 | RING-BACKUP |
| 6 | 3472380 | RING-PISTON-TOP |
| 6 | 3472381 | RING-PISTON-INT |
| 6 | 3472382 | RING-PISTON-OIL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 5******* | ||
| 1 | 1U8846 | SEALANT-GASKET |
| 1 | 3K0360 | SEAL-O-RING |
| 2 | 3P1156 | SEAL-O-RING |
| 1 | 4G4972 | SEAL-O-RING |
| 5 | 8C4984 | BOLT |
| 2 | 8L2779 | SEAL-O-RING |
| 5 | 9M1974 | WASHER-HARD |
| 26 | 9X8268 | WASHER |
| 1 | 0619455 | SEAL-O-RING |
| 6 | 1093207 | SEAL-O-RING |
| 12 | 1482903 | SEAL-O-RING |
| 6 | 1495240 | RING-BACKUP |
| 12 | 1608197 | BOLT |
| 1 | 1661781 | GASKET FR-COVER |
| 6 | 1670024 | SEAL-LINER |
| 1 | 1871315 | GASKET AS-HEAD |
| 1 | 1899377 | SEAL-O-RING |
| 6 | 1903562 | LINER-CYLINDER |
| 1 | 1906114 | GASKET -OIL PAN |
| 1 | 1914457 | GASKET |
| 1 | 1978419 | GASKET |
| 6 | 2133190 | BEARING |
| 1 | 2147568 | SEAL-O-RING-STOR |
| 1 | 2213494 | SEAL-O-RING |
| 1 | 2477133 | REGULATOR-TEMP |
| 26 | 2632915 | BOLT-12 POINT HD |
| 6 | 2651401 | CROWN AS.-PISTON |
| 1 | 2683490 | SEAL AS. |
| 1 | 2854106 | SEAL |
| 6 | 2930730 | RING-BACKUP |
| 6 | 3472380 | RING-PISTON-TOP |
| 6 | 3472381 | RING-PISTON-INT |
| 6 | 3472382 | RING-PISTON-OIL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| 1. Document the suspect engine oil consumption ratio in a Daily Oil Consumption Log per global warranty bulletin 3.18 that covers at minimum 2 oil change periods. 2. If oil consumption ratio exceeds 400L fuel(100gal) / 1L oil(1 qt) as determined by the daily oil consumption log from step 1, refer to special instruction REHS4733 procedure for the acceptable repair method allowed per this product support program. 3. Collect an Engine ECM Prognostic Totals data download. Attach this report to the SIMSi report. 4. Include the daily oil consumption log completed in step 1 with the warranty claim story. Claims under this program must include a completed Daily Oil Consumption Log found in global warranty bulletin 3.18. 5. Attach clear, good quality, digital pictures of the pistons and liners removed during repair to the SIMSi warranty report. Refer to Special Instruction REHS4733 for photo requirements. |
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SERVICE CLAIM ALLOWANCES
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