PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 244-4967 FUEL HOSE AND CLIP ON C13 ENGINES INSTALLED IN VARIOUS 345C EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 244-4967 FUEL HOSE AND CLIP ON C13 ENGINES INSTALLED IN VARIOUS 345C EXCAVATORS

Usage:

REBE5339-01

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21Jul2009

(Revised 15Oct2009)

U-267

A-226

D-231

O-238

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 244-4967 FUEL HOSE AND CLIP ON C13 ENGINES INSTALLED IN VARIOUS 345C EXCAVATORS
1274		PI31675

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31675" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31675" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 21Jul2009 Service Letter. Changes have been made to Title, part number corrected from 244-4976 to 244-4967.

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COMPLETION DATE	TERMINATION DATE
31Jan2010	31Jul2010

PROBLEM

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The existing clips securing the fuel hose on C13 engines installed in various 345C excavators can wear through the hose causing a fuel leak.

AFFECTED PRODUCT

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Model	Identification Number
345C	BWY00102-00348 DHP00248-00463 ESD00168-00245 GPH00130-00537 JAR00280-00330 MDC00217-00242 PJW00350-02442 RFN00143-00186 SPC00221-00283 TBA00133-00452 TDG00250-00412 WDE00142-00168
345C FM HEEL	A3L00100-00105
345C L	ELS00151-00179 FPC00101-00146 GBH00162-00206 GCL00161-00279 LYS00133-00190 S5M00221-00316 SCN00181-00199 TAJ00210-00380
345C MH FCR	M2R00151-00256
345C MH HCR	D3S00171-00177, 301-303
345C OEM	B6N00103, 111-171 NRF00100-00104
345D OEM	P5D00101-00158
CIPI	0EM01541, 1676-1677, 1795-1798, 1855, 1892
W345C MH FCR	R5K00165-00168, 201-202

PARTS NEEDED

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Qty	Part Number	Description
1	7V6571	GROMMET
1	8T1889	CLIP-2 PIECE
1	8T1890	CLIP-2 PIECE
1	3440291	HOSE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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The fuel hose and clips need to be replaced on C13 engines installed in various 345C excavators.

Refer to the attached Rework Procedure.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 0.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 244-4976 FUEL HOSE AND CLIP

MODELS INVOLVED - C13 Engines installed in 345C Excavators

Dear Caterpillar Product Owner:

The fuel hose and clip needs to be updated on the products listed below. The existing clip can wear into the fuel hose causing a leak. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 21Jul2009 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 21Jul2009 Service Letter

Rework Procedure

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1. Remove the 244-4967 fuel hose, clips, and bracket if present. Retain for reuse the 6V-4248 Bolt and 6V-5839 Washer used to hold the bracket to the cylinder head. Do not reuse the clips, bracket, and hose.

Image1.1.1

2. Install the new 344-0291 Fuel Hose. Use the grommet, two piece clip, and the retained bolt and washer to secure the fuel line as shown in Image 1.2.1.