PRODUCT SUPPORT PROGRAM FOR REPLACING THE LEAKING BOOM CYLINDER ASSEMBLY ON CERTAIN 385C FS AND 5090B HYDRAULIC EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE LEAKING BOOM CYLINDER ASSEMBLY ON CERTAIN 385C FS AND 5090B HYDRAULIC EXCAVATORS

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51670" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

TERMINATION DATE

Qty

Remove all 1884075/">188-4075 Cylinder Assemblies and 185-0165 Cylinder Groups that were received prior to April 01, 2009 from dealer parts stock.

Submit one claim for all parts removed from dealer parts stock.