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PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE AIR INLET HOSES ON CERTAIN 330D EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE AIR INLET HOSES ON CERTAIN 330D EXCAVATORS

Usage:

REBE5119-00

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05Aug2009


A-243
D-251
O-258

 
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Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE AIR INLET HOSES ON CERTAIN 330D EXCAVATORS
1071
PS42954
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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42954" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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TERMINATION DATE
31Aug2011

PROBLEM

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The existing engine air inlet hoses can experience cracks on certain 330D Excavators. If the hoses crack, the engine performance could be affected.

AFFECTED PRODUCT

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Model Identification Number
330D EAH00365-00366, 372, 374-1487

FFK00196-00479

PARTS NEEDED

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Qty

 Part Number Description
1 2666216 HOSE
1 2813515 HOSE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace both of the hoses that are shown in Images 1 and 2.
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Image1
Image2

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-6000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
6001-8000 hrs,
25-36 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
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 NOTE: This is a 0.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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