PRODUCT IMPROVEMENT PROGRAM FOR CHECKING THE TORQUE FOR THE ACCESSORY DRIVE BOLTS ON CERTAIN C7 INDUSTRIAL ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR CHECKING THE TORQUE FOR THE ACCESSORY DRIVE BOLTS ON CERTAIN C7 INDUSTRIAL ENGINES

Usage:

TEBE4142-00

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26Jan2016

D-41

O-36

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR CHECKING THE TORQUE FOR THE ACCESSORY DRIVE BOLTS ON CERTAIN C7 INDUSTRIAL ENGINES
1207		PI32596

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32596" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32596" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Jul2016	31Jan2017

PROBLEM

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The torque for the accessory drive bolts need to be checked on certain C7 Industrial Engines. The existing accessory drive bolts have a high probability that the spline adaptor will slip on these engines possibly causing severe gear train damage if the bolts have incorrect torque.

AFFECTED PRODUCT

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Model	Identification Number
C7	TEF00161-00195, 197-210, 220, 229, 265, 275, 277-278, 288, 294, 297, 310, 313-314, 327-328, 335-342, 344-353, 369-378, 406-408, 411-440

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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Tighten the 8 bolts that secure the accessory drive flange to 28Nm +/- 7Nm. Refer to the Disassembly and Assembly manual when completing this repair.

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Image1

OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 2.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR CHECKING THE TORQUE FOR THE ACCESSORY DRIVE BOLTS

MODELS INVOLVED - CERTAIN C7 INDUSTRIAL ENGINES

Dear Cat Product Owner:

The torque for the accessory drive bolts need to be checked on certain C7 Industrial Engines. The existing accessory drive bolts have a high probability that the spline adaptor will slip on these engines possibly causing severe gear train damage if the bolts have incorrect torque. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 26Jan2016 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 26Jan2016 Service Letter