Before/After
Parts stock action needed
| PRODUCT SUPPORT PROGRAM FOR REPLACING THE THERMOSTATIC VALVE MOTOR MOUNT ASSEMBLY ON CERTAIN C175-16 LOCOMOTIVE ENGINES |
135V
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PS44955 |
NOTE: |
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
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NOTE: |
This Program must be administered either before or after failure.
In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44955" as the Part Number
and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.
If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: |
When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field,
"7755" as the Group Number, "56" as the Description Code. |
NOTE: |
Although this Program is to be administered as described above on the Affected Product,
parts should be removed from parts stock as soon as possible. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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NOTE: |
This Revised Service Letter replaces the 04Jan2016 (Revised 06Apr2016) Service Letter. Changes have been made to the Affected Product, Parts Stock Action Required, and Service Claim Allowances. |
The existing thermostatic motor mount can fail on certain C175-16 Locomotive Engines. If the existing thermostatic motor mount fails it can/will result in a coolant leak past the seal and bearing failure. |
Qty |
Part Number |
Description |
2 |
1188706 |
SEAL-O-RING |
2 |
3998110 |
GASKET-MOTOR HSG |
1 |
4940384 |
MOUNT AS-MOTOR |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
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****Parts Stock **** |
Remove all 399-8132 Motor Mounts from dealer parts stock.
Remove all 470-6789 Motor Mounts from dealer parts stock.
Rework all 443-0043 Thermostatic Valves with the 494-0384 Motor Mount in dealer parts stock. Once reworked, mark the package as reworked per this program and return the thermostatic valve to dealer parts stock.
Rework the following engines in dealer parts stock and/or dealer exchange inventory:
443-2993, 443-9610, 304-7916, and 452-6860 C175-16 Engines
Refer to the Action Required for the Affected Product for rework instructions. |
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****Affected Product**** |
Replace the original thermostatic valve motor mount assembly with the new thermostatic valve motor mount assembly. Refer to UENR3324 for removal and installation instructions. |
****Parts Stock**** |
Submit a claim for all 399-8132 Motor Mounts removed from dealer parts stock.
Submit a claim for all 470-6789 Motor Mounts removed from dealer parts stock.
Submit a claim for all 443-0043 Thermostatic Valves reworked in dealer parts stock.
1 hour is allowed and the parts listed in the Parts Needed are allowed to rework each 443-0043 Thermostatic Valve in dealer parts stock.
Submit a claim for all engines reworked in dealer parts stock and/or dealer exchange inventory. Include the engine serial numbers and arrangement numbers in the claim.
3 hours and parts listed the Parts Needed will be allowed for each engine that is reworked in dealer parts stock and/or dealer exchange inventory.
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****Affected Product**** |
Product smu/age whichever comes first |
Caterpillar |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-14000 hrs, 0-100 mo |
100.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
NOTE: This is a 6.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
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****Parts Stock**** |
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
****Affected Product**** |
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |