PRODUCT SUPPORT PROGRAM FOR REPLACING THE THERMOSTATIC VALVE MOTOR MOUNT ASSEMBLY ON CERTAIN C175-16 LOCOMOTIVE ENGINES Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE THERMOSTATIC VALVE MOTOR MOUNT ASSEMBLY ON CERTAIN C175-16 LOCOMOTIVE ENGINES

Usage:

TEBE4013-02

04Jan2016
(Revised 01Jun2016)


U-9
D-6
O-6

 

Before/After

  
 Parts stock action needed 

PRODUCT SUPPORT PROGRAM FOR REPLACING THE THERMOSTATIC VALVE MOTOR MOUNT ASSEMBLY ON CERTAIN C175-16 LOCOMOTIVE ENGINES

135V
PS44955
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44955" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

NOTE:

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 04Jan2016 (Revised 06Apr2016) Service Letter. Changes have been made to the Affected Product, Parts Stock Action Required, and Service Claim Allowances.


TERMINATION DATE

31Jan2018

PROBLEM

The existing thermostatic motor mount can fail on certain C175-16 Locomotive Engines. If the existing thermostatic motor mount fails it can/will result in a coolant leak past the seal and bearing failure.

AFFECTED PRODUCT

Model Identification Number
C175-16 3A900100-00136

KWT00100-00134

R1X00100-00113

Y3A00100-00136

PARTS NEEDED

Qty

Part Number Description
2 1188706 SEAL-O-RING
2 3998110 GASKET-MOTOR HSG
1 4940384 MOUNT AS-MOTOR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

****Parts Stock ****

Remove all 399-8132 Motor Mounts from dealer parts stock.

Remove all 470-6789 Motor Mounts from dealer parts stock.

Rework all 443-0043 Thermostatic Valves with the 494-0384 Motor Mount in dealer parts stock. Once reworked, mark the package as reworked per this program and return the thermostatic valve to dealer parts stock.

Rework the following engines in dealer parts stock and/or dealer exchange inventory:

443-2993, 443-9610, 304-7916, and 452-6860 C175-16 Engines

Refer to the Action Required for the Affected Product for rework instructions.

 
 
****Affected Product****
Replace the original thermostatic valve motor mount assembly with the new thermostatic valve motor mount assembly. Refer to UENR3324 for removal and installation instructions.

SERVICE CLAIM ALLOWANCES

****Parts Stock****

Submit a claim for all 399-8132 Motor Mounts removed from dealer parts stock.

Submit a claim for all 470-6789 Motor Mounts removed from dealer parts stock.

Submit a claim for all 443-0043 Thermostatic Valves reworked in dealer parts stock.

1 hour is allowed and the parts listed in the Parts Needed are allowed to rework each 443-0043 Thermostatic Valve in dealer parts stock.

Submit a claim for all engines reworked in dealer parts stock and/or dealer exchange inventory. Include the engine serial numbers and arrangement numbers in the claim.

3 hours and parts listed the Parts Needed will be allowed for each engine that is reworked in dealer parts stock and/or dealer exchange inventory.

 
 
****Affected Product****
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-14000 hrs,
0-100 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 6.0-hour job

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.




PARTS DISPOSITION

****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST GAS VALVE (NRS) ON CERTAIN ASPHALT PAVERS, EXCAVATORS, WHEELED EXCAVATORS, MOBILE HYDRAULIC POWER UNITS, MOTOR GRADERS, TRACK-TYPE TRACTORS, WHEEL LOADERS, WHEEL FELLER BUNCHERS, WHEEL SKIDDERS, AND I PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST GAS VALVE (NRS) ON CERTAIN ASPHALT PAVERS, EXCAVATORS, WHEELED EXCAVATORS, MOBILE HYDRAULIC POWER UNITS, MOTOR GRADERS, TRACK-TYPE TRACTORS, WHEEL LOADERS, WHEEL FELLER BUNCHERS, WHEEL SKIDDERS, AND I
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST GAS VALVE (NRS) ON CERTAIN INDUSTRIAL ENGINES, BACKHOE LOADERS, TRACK-TYPE TRACTORS, AND TELEHANDLERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST GAS VALVE (NRS) ON CERTAIN INDUSTRIAL ENGINES, BACKHOE LOADERS, TRACK-TYPE TRACTORS, AND TELEHANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ECM CONFIGURATION FILE ON CB22B, CB24B, CB32B, AND CB34B COMPACTORS, AND C2.2 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE ECM CONFIGURATION FILE ON CB22B, CB24B, CB32B, AND CB34B COMPACTORS, AND C2.2 INDUSTRIAL ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EXHAUST BELLOWS ON CERTAIN C175-16 LOCOMOTIVE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EXHAUST BELLOWS ON CERTAIN C175-16 LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST SYSTEM ON CERTAIN 3512C HD AND 3516C HD MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST SYSTEM ON CERTAIN 3512C HD AND 3516C HD MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUMES DISPOSAL CANISTER ON CERTAIN PMG3516C POWER MODULES PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUMES DISPOSAL CANISTER ON CERTAIN PMG3516C POWER MODULES
PRODUCT SUPPORT PROGRAM FOR INSTALLING CUFFED CYLINDER SYSTEM COMPONENTS ON CERTAIN 3512B GENERATOR SETS, PM3512 POWER MODULES, 3516B GENERATOR SETS, AND PM3516 POWER MODULES PRODUCT SUPPORT PROGRAM FOR INSTALLING CUFFED CYLINDER SYSTEM COMPONENTS ON CERTAIN 3512B GENERATOR SETS, PM3512 POWER MODULES, 3516B GENERATOR SETS, AND PM3516 POWER MODULES
PRODUCT SUPPORT PROGRAM FOR REPLACING FUEL INJECTORS ON CERTAIN 390F EXCAVATORS, 772G OFF-HIGHWAY TRUCKS, 834K WHEEL DOZERS, 836K LANDFILL COMPACTORS, 988K WHEEL LOADERS, D9T TRACK-TYPE TRACTORS, AND C18 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING FUEL INJECTORS ON CERTAIN 390F EXCAVATORS, 772G OFF-HIGHWAY TRUCKS, 834K WHEEL DOZERS, 836K LANDFILL COMPACTORS, 988K WHEEL LOADERS, D9T TRACK-TYPE TRACTORS, AND C18 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUMES DISPOSAL CANISTER ON CERTAIN PMG3516C POWER MODULES PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUMES DISPOSAL CANISTER ON CERTAIN PMG3516C POWER MODULES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE DOOR LIFT GROUP AND AIR FILTER SUPPORT BRACKET ON CERTAIN C4.4 (D60) GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING THE DOOR LIFT GROUP AND AIR FILTER SUPPORT BRACKET ON CERTAIN C4.4 (D60) GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE DOOR LIFT GROUP ON CERTAIN C4.4 (D40 AND D50) GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING THE DOOR LIFT GROUP ON CERTAIN C4.4 (D40 AND D50) GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE FIRMWARE ON PRODUCT LINK MODULES FOR CERTAIN PETROLEUM PRODUCTS PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE FIRMWARE ON PRODUCT LINK MODULES FOR CERTAIN PETROLEUM PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST SYSTEM ON CERTAIN 3512C HD AND 3516C HD MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST SYSTEM ON CERTAIN 3512C HD AND 3516C HD MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER CORE ON CERTAIN 3512C LOCOMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER CORE ON CERTAIN 3512C LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN C9 PETROLEUM ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN C9 PETROLEUM ENGINES
PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN C15 PETROLEUM ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING THE SOFTWARE ON CERTAIN C15 PETROLEUM ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL MODULES ON CERTAIN C175-16 PETROLEUM ENGINES AND C175-16 MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL MODULES ON CERTAIN C175-16 PETROLEUM ENGINES AND C175-16 MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXCITER ROTOR ON CERTAIN 3512 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXCITER ROTOR ON CERTAIN 3512 GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ACCUMULATOR STUD ON CERTAIN 3512E PETROLEUM ENGINES, AND SPF743 PUMPERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE ACCUMULATOR STUD ON CERTAIN 3512E PETROLEUM ENGINES, AND SPF743 PUMPERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN PM3512C POWER MODULES PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN PM3512C POWER MODULES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MAIN HYDRAULIC PUMP GROUP ON CERTAIN 345D, 349D/D2/E/F AND 352F EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE MAIN HYDRAULIC PUMP GROUP ON CERTAIN 345D, 349D/D2/E/F AND 352F EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR CHECKING THE TORQUE FOR THE ACCESSORY DRIVE BOLTS ON CERTAIN C7 INDUSTRIAL ENGINES PRODUCT IMPROVEMENT PROGRAM FOR CHECKING THE TORQUE FOR THE ACCESSORY DRIVE BOLTS ON CERTAIN C7 INDUSTRIAL ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING DUPLEX OIL FILTER CONTROL VALVE PLATE ON CERTAIN C175-16 MARINE ENGINES PETROLEUM AND MARINE AND C175-16 PETROLEUM GENERATOR SET ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING DUPLEX OIL FILTER CONTROL VALVE PLATE ON CERTAIN C175-16 MARINE ENGINES PETROLEUM AND MARINE AND C175-16 PETROLEUM GENERATOR SET ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR INLET LINES AND AFTERCOOLER ON CERTAIN 3512C LOCOMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR INLET LINES AND AFTERCOOLER ON CERTAIN 3512C LOCOMOTIVE ENGINES
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.