PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER CORE ON CERTAIN 3512C LOCOMOTIVE ENGINES Caterpillar
PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER CORE ON CERTAIN 3512C LOCOMOTIVE ENGINES
Usage:
TEBE4035-03
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03Mar2016
(Revised 26Aug2016)
U-115
D-104
O-100
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Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER CORE ON CERTAIN 3512C LOCOMOTIVE ENGINES
1063 1071 1380
PS45011
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NOTE:
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:
This Program must be administered either before or after failure.
In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45011" as the Part Number
and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.
If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
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NOTE:
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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NOTE:
This Revised Service Letter replaces the 03Mar2016 (Revised 14Jul2016) Service Letter. Changes have been made to the Affected Product, and Parts Needed.
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TERMINATION DATE
31Mar2018
PROBLEM
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The existing aftercooler can fail on certain 3512C Locomotive Engines. If the existing aftercooler fails it can/will result in low coolant levels in the locomotive and/or engine hydraulic lock.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
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Previous repairs may have been made to certain locomotive engines with an interim corrective service program. It is recommended to prioritize repairs on locomotive engines that have not been repaired with the interim corrective action first.
Refer to Special Instruction, M0068208.
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SERVICE CLAIM ALLOWANCES
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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-18000 hrs, 0-80 mo
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
NOTE: This is a 40.0-hour job for Group 1
Reasonable Travel Time and Mileage are allowed.
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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-18000 hrs, 0-80 mo
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
NOTE: This is a 40.0-hour job for Group 2
Reasonable Travel Time and Mileage are allowed.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.