PRODUCT SUPPORT PROGRAM FOR REPLACING THE ELECTRONIC MODULAR CONTROL PANEL (EMCP) ON CERTAIN C32 GENERATOR SETS
Usage:
REBE7987-00
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| 17Feb2012 |
U060
U150
U158
U150
U158
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| Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE ELECTRONIC MODULAR CONTROL PANEL (EMCP) ON CERTAIN C32 GENERATOR SETS |
|
| 4490 1901 1920 | PS43514 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43514" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 28Feb2014 |
PROBLEM
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| The Companhia Energetica Potiguar site in Brazil has experienced a higher than normal failure rate of the LCD backlights on EMCP 3.1 and EMCP 3.2. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C32 | SXC02695-02756, 2761-2768, 2775-2779, 2793-2799, 2814-2819, 2830-2836, 2846-2852, 2860-2866, 2874-2902, 2910-2915 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3518757 | CONT GP-A6001 |
| 1 | 3935239 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to the Service Manual if/as necessary. Replace current EMCP with the 351-8757 EMCP 4.1. Flash engine ECM with 393-5239 Software. The new software will ensure that the engine ECM will be compatible with the new EMCP 4.1. |
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SERVICE CLAIM ALLOWANCES
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0-120 mo |
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| NOTE: This is a 2.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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