PRODUCT SUPPORT PROGRAM FOR INSPECTING THE CYLINDER PACKS AND POSSIBLY CHANGE THE ENGINE OIL ON CERTAIN G3300 NATURALLY ASPIRATED ENGINES
Usage:
REBE7989-01
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| 02Mar2012 |
| (Revised 13Mar2012) |
U-114
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| Before/After | PRODUCT SUPPORT PROGRAM FOR INSPECTING THE CYLINDER PACKS AND POSSIBLY CHANGE THE ENGINE OIL ON CERTAIN G3300 NATURALLY ASPIRATED ENGINES |
|
| 1348 1225 1201 1216 | PS43525 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43525" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 02Mar2012 Service Letter. Changes have been made to the Affected Product, Action Required, Service Claim Allowances. |
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TERMINATION DATE |
| 31Mar2013 |
PROBLEM
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| The existing engine oil and cylinder packs may have water and/or corrosion damage on certain G3300 Naturally Aspirated Engines. The water and/or corrosion can lead to engine component damage and failure. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| G3304 | N4F03756-03782 |
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| *******Group 2******* | |
| G3306 | G6X07872, 7878-7879, 7885, 7891-7892, 7899-7902, 7906-7909, 7913-7914, 7918-7919, 7931, 7942, 7954, 7961, 7968, 7975, 7982-7983, 7985, 7987, 7989-7991, 7993-7997, 8005, 8010, 8020-8022 |
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| *******Group 3******* | |
| G3304B | A4E00114-00115 |
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| *******Group 4******* | |
| G3306B | R6S00157-00164, 166-167, 169-184 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 1R1808 | FILTER-LUBE |
| 1 | 3S5496 | SEAL-O-RING |
| 1 | 4P8915 | GASKET-CYL HEAD |
| 1 | 5S6045 | GASKET-PAN PLATE |
| 4 | 7N8018 | SEAL-WATER |
| 1 | 8S1606 | GASKET-COVER |
| 2 | 2255082 | OIL-NGEO |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 1R1808 | FILTER-LUBE |
| 1 | 3S5496 | SEAL-O-RING |
| 6 | 7N8018 | SEAL-WATER |
| 3 | 9Y1979 | GASKET-MANIFOLD |
| 1 | 1118015 | GASKET AS-HEAD |
| 1 | 1331247 | SEAL-INTEGRAL |
| 1 | 1694200 | GASKET |
| 3 | 2255082 | OIL-NGEO |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 1 | 1R1808 | FILTER-LUBE |
| 1 | 3S5496 | SEAL-O-RING |
| 1 | 4P8915 | GASKET-CYL HEAD |
| 1 | 5S6045 | GASKET-PAN PLATE |
| 4 | 7N8018 | SEAL-WATER |
| 1 | 8S1606 | GASKET-COVER |
| 2 | 2255082 | OIL-NGEO |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 4******* | ||
| 1 | 1R1808 | FILTER-LUBE |
| 1 | 3S5496 | SEAL-O-RING |
| 6 | 7N8018 | SEAL-WATER |
| 3 | 9Y1979 | GASKET-MANIFOLD |
| 1 | 1118015 | GASKET AS-HEAD |
| 1 | 1331247 | SEAL-INTEGRAL |
| 1 | 1694200 | GASKET |
| 3 | 2255082 | OIL-NGEO |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Remove the cylinder head and inspect pistons and cylinder liners for corrosion damage.(A borescope may also be used if available. Remove the spark plugs so the borescope can be used to inspect the piston and liner.) If corrosion is seen, use a scotch bright pad or equivalent to remove the rust. Do not use an abrasive tool that will scratch or damage the part surfaces. Inspect the engine oil for water contamination. The oil will have a white appearance and some moisture may be noticed if it has been contaminated. If the oil is contaminated, drain the oil and replace the oil filter. Fill engine with new oil. Run engine and bring oil to operating temperature. Shutdown engine and take oil sample. |
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SERVICE CLAIM ALLOWANCES
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