PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING CERTAIN VANE PUMP REMAN CARTRIDGE KITS IN DEALER PARTS STOCK
Usage:
REBE8093-00
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| 13Apr2012 |
U-208
A-166
D-174
O-190
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| Parts stock action only | PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING CERTAIN VANE PUMP REMAN CARTRIDGE KITS IN DEALER PARTS STOCK |
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| 7750 | PI70433 |
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| NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Jul2012 |
PROBLEM
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| Several dealer complaints have been registered in regards to Reman vane pump cartridge kits being assembled incorrectly. Complaints have ranged from vanes being installed backwards, to the cam ring turned backwards. Installation of these vane pump kits will result in a low pressure condition. Specific products produced on and between January 1, 2011 through November 30, 2011 may exhibit this problem. |
ACTION REQUIRED
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| Inspect the following cartridge kits in dealer parts stock for the affected Kit ID Numbers. Refer to Image 1. 0R-0966 0R-1464 0R-1465 0R-1468 0R-1470 0R-1472 0R-1473 0R-1478 0R-1479 0R-1482 0R-1483 0R-1484 0R-1485 0R-1486 0R-1489 0R-1492 0R-1493 0R-1494 0R-1495 0R-1496 0R-1497 0R-1498 0R-1504 0R-4349 0R-7422 0R-7423 0R-8181 If the Kit ID Number is NOT listed in the suspect range, then return the cartridge kit to its original packaging, mark the package to indicate the cartridge kit has been inspected according to this program (PI7####) and return the kit to dealer parts stock. If the Kit ID Number IS listed in the suspect range, refer to the instructions below for reworking the cartridge kit. After the cartridge kit has been reworked per the instructions below, mark the package to indicate the cartridge kit has been reworked according to this program (PI7####) and return the kit to dealer parts stock. |
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SERVICE CLAIM ALLOWANCES
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| 0.5 hour will be allowed for each cartridge kit in dealer parts stock that is inspected and reworked. Please include the Reman Part Number and the Kit ID Number for each cartridge kit that is reworked in the warranty claim story. |
PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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