PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL FILTER ELEMENTS ON CERTAIN C175 GENERATOR SETS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL FILTER ELEMENTS ON CERTAIN C175 GENERATOR SETS

Usage:

REBE8068-00

Show/hide table

20Apr2012

U-224

A-177

D-187

O-203

Show/hide table

Priority Parts stock action needed	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL FILTER ELEMENTS ON CERTAIN C175 GENERATOR SETS
1306 1308 7750		PI32026

Show/hide table

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32026" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32026" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

COMPLETION DATE	TERMINATION DATE
31Oct2012	30Apr2013

PROBLEM

Show/hide table

The engine oil filter elements need to be replaced on certain C175 Generator Sets. The existing elements can restrict oil flow in cold ambient temperatures and subsequently trigger a low oil pressure alarm. Repeated exposure to low oil pressure on start up can result in a engine failure.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
C175-16	WYB00100-00112, 114-118, 124-129, 131, 135-136, 138-454, 456-574, 576-637

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
1	6V3349	SEAL-O-RING (replace only if needed)
3	3680066	ELEMENT-LUBE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 30% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

****Parts Stock ****

Remove all 354-1560 oil filters from dealer parts stock.

****Affected Product****

Show/hide table

1. Connect a hose to the drain valve (3). Place the other end of the hose into a suitable container in order to collect the oil.

NOTE: Drain the oil into a suitable container. Dispose of the oil according to local regulations.

2. Open the drain valve (3). Allow the oil to drain. Clean the plug and install the plug. Close the drain valve. Remove the hose from the drain.

NOTE: Some oil will remain in the housing after the oil has been drained. This oil will pour out of the housing when the cover (2) is removed. Prepare to catch the oil in a suitable container. Clean up any spilled oil with rags. DO NOT use absorbent particles to clean up the oil.

3. Gradually loosen but do not remove the bolts (1) holding the cover (2). (Caution: be alert to the spring force). Before completely removing the bolts (1), pry the cover (2) loose in order to relieve any spring pressure. Fully remove the bolts (1), the cover (2) and the filter tray. Remove the O-ring seal on the inside of the cover.

4. Clean the cover (2) and clean the O-ring seal. Clean the inside of the oil filter housing.

5. Install the new 368-0066 Oil Filter Elements.

6. Inspect the O-ring seal. Ensure that the surfaces for the O-ring seal are clean. Install a new O-ring seal if the old O-ring seal is damaged or deteriorated.

7. Install the cover (2) and bolts (1). Ensure that the springs are seated properly between the cover and the oil filter elements.

Show/hide table

Image1

OWNER NOTIFICATION

Show/hide table

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Show/hide table

****Parts Stock****

Submit one claim for all parts removed from dealer parts stock.

****Affected Product****

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

Show/hide table

NOTE: This is a 2.0-hour job

Show/hide table

PARTS DISPOSITION

Show/hide table

****Parts Stock****

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Show/hide table

****Affected Product****

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Show/hide table

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL FILTER ELEMENTS ON CERTAIN C175 GENERATOR SETS

MODELS INVOLVED - C175-16

Dear Caterpillar Product Owner:

The engine oil filter needs to be replaced on certain C175 Generator Sets. The existing oil filter can restrict oil flow in cold ambients and subsequently trigger a low oil pressure alarm. Repeated exposure to low oil pressure on cold start up can result in a engine failure. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 20Apr2012 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 20Apr2012 Service Letter