PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING UPDATED SOFTWARE ON CERTAIN C13, C15, AND C18 INDUSTRIAL ENGINES
Usage:
REBE7930-02
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| 01Feb2012 |
| (Revised 22Jan2013) |
U-57
O-54
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING UPDATED SOFTWARE ON CERTAIN C13, C15, AND C18 INDUSTRIAL ENGINES |
|
| 1920 1901 | PI31987 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31987" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31987" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 01Feb2012 (Revised 29Feb2012) Service Letter. Changes have been made to the Affected Product. |
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COMPLETION DATE |
TERMINATION DATE |
| 31Aug2012 | 28Feb2013 |
PROBLEM
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| The current version of engine software is being updated to provide improved engine and DPF regeneration performance in cold weather as well as resolve a number of diagnostic code related issues and other general issues with the software. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| C13 | KWJ00272, 277, 1059-1068, 1083, 1119-1134, 1168-1183, 1206-1210, 1215-1225, 1265-1266, 1284-1286 |
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| *******Group 2******* | |
| C13 | KWJ00273-00276, 1099, 1135-1150, 1152-1167, 1293-1294, 1296, 1298-1299, 1301, 1304-1309, 1311-1314 |
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| *******Group 3******* | |
| C13 | KWJ00179, 181, 183, 186-192, 197-204, 206, 209, 213, 215, 218, 220-221, 223-231, 234-237, 239-240, 247-266, 270-271, 284-297, 299-308, 314-316, 321, 323-336, 1004-1011, 1015, 1018, 1020, 1023, 1026-1034, 1038-1040, 1042-1044, 1046-1058, 1069-1078, 1081-1082, 1084-1086, 1096, 1098, 1100-1111, 1151, 1185, 1187-1188, 1191, 1205, 1211-1214, 1228, 1231, 1234-1264, 1267-1273, 1275-1283, 1295, 1297, 1302-1303, 1310, 1315-1322, 1324-1326, 1328-1332, 1334, 1336, 1338-1339, 1341-1342 |
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| *******Group 4******* | |
| C13 | KWJ00169, 171-178, 180, 182, 184-185, 210-212, 214, 216-217, 267-269, 278-283, 298, 318-320, 338-343, 1001-1003, 1012-1014, 1016-1017, 1037, 1041, 1045, 1087-1088, 1090-1095, 1097, 1112-1115, 1117-1118, 1184, 1186, 1196-1202, 1287-1292 |
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| *******Group 5******* | |
| C15 | LDN00532, 535-537, 1003, 1014-1022, 1025, 1028, 1039, 1052, 1054-1055 |
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| *******Group 6******* | |
| C15 | LDN00501-00507, 509-531, 533-534, 538-539, 1001-1002, 1004, 1006-1013, 1023-1024, 1026-1027, 1029-1038, 1040-1051, 1053, 1056-1067, 1069-1078 |
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| *******Group 7******* | |
| C18 | BDN00174-00175, 502, 504, 527-529, 1004-1006, 1031, 1041, 1044-1047, 1049, 1053-1054, 1056-1057, 1070, 1074, 1078-1079, 1109, 1118-1125 |
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| *******Group 8******* | |
| C18 | BDN01132 |
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| *******Group 9******* | |
| C18 | BDN00164-00169, 500-501, 503, 505-509, 511, 515, 517-518, 523-526, 1007-1008, 1011, 1013-1014, 1019-1020, 1027-1028, 1032, 1037, 1043, 1050-1052, 1058, 1060, 1062-1063, 1065-1069, 1071-1073, 1076, 1081, 1085, 1090-1093, 1097, 1101-1103, 1110-1111, 1114, 1126-1131, 1134-1137, 1139-1141, 1144-1145, 1148 |
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| *******Group 10******* | |
| C18 | BDN00510, 512-514, 516, 519-522, 530-533, 1009-1010, 1012, 1015-1018, 1021-1026, 1029-1030, 1033, 1038-1040, 1042, 1048, 1075, 1080, 1084, 1142-1143, 1146-1147, 1149-1150, 1154 |
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| *******Group 11******* | |
| C18 | BDN01034-01036, 1095-1096, 1098-1100, 1104-1108, 1112-1113 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 3849983 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 3849981 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 1 | 3849573 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 4******* | ||
| 1 | 3849979 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 5******* | ||
| 1 | 3849982 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 6******* | ||
| 1 | 3851168 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 7******* | ||
| 1 | 3849572 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 8******* | ||
| 1 | 3849575 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 9******* | ||
| 1 | 3849984 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 10******* | ||
| 1 | 3849574 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 11******* | ||
| 1 | 3873053 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to the Service Manual if/as necessary. Install the proper software for the Affected Product. Note: A Customer Notification Letter will not be sent out with this program. |
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SERVICE CLAIM ALLOWANCES
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