Usage:
11Jan2012 |
(Revised 17Jan2012) |
Priority | PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN C175 GENERATOR SETS OPERATING AT 1500 RPM |
|
1901 1920 | PI31973 |
NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31973" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31973" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 11Jan2012 Service Letter. Changes have been made to the Parts Needed. |
COMPLETION DATE |
TERMINATION DATE |
31Jul2012 | 31Jan2013 |
PROBLEM
The engine ECM software needs to be updated on certain C175 Generator Sets operating at 1500 RPM. The existing software may lead to an excessive peak in cylinder pressure and subsequent engine failure at high load. |
AFFECTED PRODUCT
Model | Identification Number |
C175-16 | WYB00108, 118, 124, 127-128, 139, 141, 173-174, 178-185, 187-188, 192, 199-200, 204-205, 210-212, 216-217, 219-220, 223-230, 234-246, 248, 253-259, 261, 263, 268-270, 307, 309-318, 320-321, 324, 326, 332-333, 339, 341, 343, 354, 358, 363, 366-370, 372-374, 378, 380-386, 388, 391-392, 395, 398, 410, 412-414, 416-419, 421-425, 435, 440-441, 451, 453, 466, 468, 470-471, 473, 477, 482, 490-491, 496, 498, 501, 503, 505, 507, 509-510, 512-513, 516, 519, 537, 539, 549, 553, 556, 558-559, 561-562, 566, 568, 570, 572-573, 577, 582-585, 587-588, 590-591, 593-596, 598-599, 604, 606, 609 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 3918318 | SOFTWARE GP-ELEK |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Download the software from SIS Web or TMI. Install the referenced software in the engine Electronic Control Module (ECM) on the Affected Product. NOTE: There may be a more recent software in SIS Web or TMI. If so, download the most recent software file and install on engine. |
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
NOTE: This is a 2.0-hour job | |||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE ENGINE SOFTWARE ON CERTAIN C175 GENERATOR SETS OPERATING AT 1500 RPM MODELS INVOLVED - C175 Generator Sets Dear Caterpillar Product Owner: The engine ECM software needs to be updated on certain C175 Generator Sets operating at 1500 RPM. The existing software may lead to an excessive peak in cylinder pressure and subsequent engine failure at high load. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 11Jan2012 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 11Jan2012 Service Letter |