PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 8T-3020 CONNECTOR ON CERTAIN C27 AND C32 ENGINES, XQ800 RENTAL GENERATOR SETS, 775G OFF-HIGHWAY TRUCKS, 992K, AND 993K WHEEL LOADERS
Usage:
REBE7928-00
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| 20Jan2012 |
U-35
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 8T-3020 CONNECTOR ON CERTAIN C27 AND C32 ENGINES, XQ800 RENTAL GENERATOR SETS, 775G OFF-HIGHWAY TRUCKS, 992K, AND 993K WHEEL LOADERS |
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| 1355 1380 1393 | PI31979 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31979" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31979" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 31Jul2012 | 31Jan2013 |
PROBLEM
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| The engine included a vent line connector that contained a 1.0mm orifice which may plug and not allow air to vent from the cooling system. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| C27 | A6X00101-00105 EGG00100 NAR00105 RAM00100-00117 T4Z00200-00203 |
| C32 | NST00100-00102 SDK00106-00154 |
| PMC27 | N1B00100-00105, 107-111 |
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| *******Group 2******* | |
| 775G | MJS00273-00274, 276-277, 283, 293 |
| 992K | 88000179, 181 |
| 993K | Z4D00179-00182 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 6V6609 | SEAL-O-RING |
| 1 | 0308188 | ADAPTER-STR |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 6V6609 | SEAL-O-RING |
| 1 | 0308188 | ADAPTER-STR |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to the Service Manual if/as necessary. Replace the 8T-3020 Connector that has an orifice with a 030-8188 Adapter. |
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OWNER NOTIFICATION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | |||||
| NOTE: This is a 1.0-hour job for Group 1 | |||||
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| *******Group 2******* | |||||
| NOTE: This is a 1.0-hour job for Group 2 | |||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 8T-3020 CONNECTOR ON CERTAIN C27 AND C32 ENGINES, XQ800 RENTAL GENERATOR SETS, 775G OFF-HIGHWAY TRUCKS, 992K, AND 993K WHEEL LOADERS MODELS INVOLVED - C27, C32, XQ800, 775G, 992K, 993K Dear Caterpillar Product Owner: The 8T-3020 Connector needs to be replaced with a 031-8188 Adapter on the products listed below. The existing 8T-3020 Connector that has an orifice can plug not allowing air to vent properly from the cooling system. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 20Jan2012 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 20Jan2012 Service Letter |
Caterpillar Information System:
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