PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE ON CERTAIN 345C, 345D, AND 349D EXCAVATORS
Usage:
REBE7915-01
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| 21Mar2012 |
| (Revised 20Nov2012) |
U-150
A-125
D-134
O-145
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE ON CERTAIN 345C, 345D, AND 349D EXCAVATORS |
|
| 1351 | PS52195 |
|
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52195" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 21Mar2012 Service Letter. Changes have been made to the Affected Product and the Service Claim Allowances. |
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TERMINATION DATE |
| 31Mar2014 |
PROBLEM
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| The existing 230-2966 Radiator Core can crack on certain 345C, 345D, and 349D Excavators. The crack will occur between the bottom header and the tube. This crack will cause coolant to leak. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 345C | BWY00102-00348 DHP00248-00463 ESD00168-00245 GPH00130-00537 JAR00280-00330 MDC00217-00242 PJW00350-02442 RFN00142-00186 SPC00221-00283 TBA00133-00452 TDG00250-00412 WDE00142-00168 |
| 345C FM HEEL | A3L00100-00105 |
| 345C HVG UHD OEM | M3F00100-00120 |
| 345C L | ELS00151-00179 FPC00101-00146 GBH00162-00206 GCL00161-00279 LYS00133-00190 S5M00221-00316 SCN00181-00211 TAJ00210-00380 |
| 345C L UHD OEM | L5B00100-00104 |
| 345C LVG UHD OEM | M3E00100-00106 |
| 345C MH FCR | M2R00151-00256, 301-334, 70315 |
| 345C MH HCR | D3S00171-00177, 301-312 |
| 345C OEM | B6N00103, 111-171 NRF00100-00104 |
| 345D | BYW00192, 194-196 FES00151-00176 NEG00179-00616 |
| 345D L | BYC00146-00163 DPA00176-00194 EEH00001, 221-1213 HLC00115-00130 JKN00109-00110 KFH00211-00299 MLK00161-00183 PBT00168-00587 RAE00142-00151 RAJ00231-00434 RGD00141-00149 RGG00101-00269 YEE00241-00731 |
| 345D LC-VG | LKY00251-00540 NLM00231-00250 |
| 345D OEM | L5R00100-00202 P5D00101-00158 |
| 349D | GKF00269-00271 MEN00172-00467, 469-472, 474 |
| 349D L | JGB00201-00432 KLH00184-00187 NNF00108-00368 PZG00186 RBJ00171-00188 WTD00109-00167 |
| 349D L OEM | DKN00100-00168 |
| 349D L-VG | KHS00101-00121 |
| W345C MH FCR | R5K00165-00168, 201-202 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 2 | 1562653 | COOLANT-BULK |
| 1 | 3836407 | CORE AS-RADIATOR |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| A new 383-6407 Radiator Core will provide longer life of the brazed joint of the tube and the header plate. Replace the 230-2966 Radiator Core if cracked. The 230-2966 Radiator Core should be replaced with a new 383-6407 Radiator Core. Refer to RENR8611, Disassembly and Assembly, "Radiator - Remove" and "Radiator - Install", in order to replace the radiator core. |
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SERVICE CLAIM ALLOWANCES
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0-48 mo |
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49-96 mo |
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| NOTE: This is a 9.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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