Release Notes for VisionLink and VisionLink Store for All Caterpillar Products {7606, 7620} Caterpillar

Release Notes for VisionLink and VisionLink Store for All Caterpillar Products {7606, 7620}

Usage:

MT700 018

Caterpillar Products: All Machines
Generator Set: All

Introduction

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Table 1
Revision History
Revision	Summary of Changes
38	Changes made to update VisionLink Improvements (As of 08 April 2019)
37	Changes made to update VisionLink Improvements (As of 15 February 2019)
36	Changes made to update VisionLink Improvements (As of 31 December 2018)
35	Changes made to update VisionLink Improvements (As of 01 November 2018)

This Special Instruction contains information about release notes for VisionLink and VisionLink Store for all Caterpillar Products. Improved VisionLink and VisionLink Store Software is now available for all Caterpillar machines. The new software release contains the changes and improvements listed below.

More information regarding VisionLink and VisionLink Store product enhancements are available under the "VisionLink Release Notes" or "VisionLink Store Release Notes" found on the "dealer.cat.com". The Product Link website address is given below:

https://dealer.cat.com/pl

Important Safety Information

Work safely. Most accidents that involve product operation, maintenance, and repair are caused by failure to observe basic safety rules or precautions. An accident can often be avoided by recognizing potentially hazardous situations before an accident occurs.

A person must be alert to potential hazards. This person should also have the necessary training, skills, and tools to perform these functions properly.

Safety precautions and warnings are provided in this instruction and on the product. If these hazard warnings are not heeded, bodily injury or death could occur to you or to other persons. Caterpillar cannot anticipate every possible circumstance that might involve a potential hazard. Therefore, the warnings in this publication and the warnings that are on the product are not all inclusive.

If a tool, a procedure, a work method, or operating technique that is not recommended by Caterpillar is used. Ensure that the tool, procedure, work method, or operating technique is safe to use. Ensure that the product will not be damaged or made unsafe by the operation, lubrication, maintenance, or the repair procedures that are used.

VisionLink Improvements (As of 08 April 2019)

The following improvements have been made to VisionLink with recent updates and patches:

Fixed issue where an asset may not show the correct reverse geocoded location, despite being able to display the correct latitude/longitude values based on its location.
Resolved issue where devices are showing incorrect "Runtime - Target" in VisionLink Unified Fleet despite being correctly configured in VisionLink Administrator "Show/Edit Target" page.
Updated that the number format changes in VisionLink Administrator (User Management, Edit Preferences) are properly carrying over to VisionLink Unified Fleet reports due to a recent bug fix.
Eliminated issue where VisionLink was incorrectly displaying a model 745 (articulated truck) as a model 745D.
Fixed issue where Fleet fuel report displaying incorrect fuel rates and missing date range.
Updated that user will no longer see duplicate customers under their Unified Fleet account selection screen for the same UCID. This issue was resolved in a Unified Fleet hotfix release.
Fixed an issue where link to notifications (when accessed from the Unified Fleet main dashboard) shows zero notifications, unless the date range is adjusted to encompass the range of notifications.
Resolved the issue that Daily Hour Meter report is not being sent through email to recipients.
Fixed multiple asset history report bugs/mismatches. The hour meter in the title section reflects the correct hours within the range of hours reported during the report duration. The date last reported in the title section reflects the correct time per the time parameter of the report. The report now contains correct information in the "Site Boundary" field of the title area.
Improved Japanese translation within VisionLink.
Resolved Unified Fleet asset operation mismatch showing negative values for daily working time.
Fixed mismatch in the "Switch Events" tab, where date selection (current day) does not match the time stamps that are subsequently displayed in the lookup (last 24 hours).
Resolved issue with "unsubscribe" function in Unified Fleet, where the email of the unsubscribed individual would remain in the "Email Report Recipients" list even though that individual is no longer receiving the scheduled email report.
Resolved issue regarding missing data from an API feed that otherwise would appear in the VisionLink User Interface (UI). Processing of late arriving messages are increased to 30 days from 14 days in order to align the data in the two view.
Resolved issue with the device type field in Fleet view remaining empty, despite the correct information showing in the "Device Details" widget of the device dashboard.
Fixed issue involving establishing service interval in hours versus days in "Unified Service Maintenance" tab. The UI will accept setting of service interval in hours.
Resolved incorrect Service Meter Hour (SMH), and incorrect firmware version in the Unified Fleet UI. Current firmware part number can be viewed in the device details widget in Unified Fleet asset dashboard.
Resolved issue where an "Asset Usage Summary Report" in a non-english language for a defined date range contains no data. This feature now works independent of language selected.
Corrected issue involving receipt of notifications for an asset that is not located within the geofence that the notification is configured with.
Fixed issue involving establishing service interval in hours versus days in "Unified Service Maintenance" tab. The UI will accept setting of service interval in hours.
Resolved issue pertaining to mismatches between the "Site Runtime" report and the corresponding data in the VisionLink Unified Fleet UI (Asset Operation and Asset Utilization).
Resolved mismatch between "Switch Events History" report and the switch events as they are displayed in the VisionLink UI. The data as compared is now the same.
Resolved issue where duplicate part numbers occur in PM services parts lists for certain assets.
Improved various Czech translations in VisionLink Unified Fleet.

VisionLink Improvements (As of 15 February 2019)

The following improvements have been made to VisionLink with recent updates and patches:

Improved integration of Electronic Control Module (ECM) information messages from Cat gateway to successfully update and maintain correct information on the VisionLink System Details page. All available ECM information is displayed.
Implemented common rounding rules for the asset utilization report(s) algorithms, and the VisionLink asset utilization page in the user interface.
Changed Service Meter Hour (SMH) reporting in maintenance alerts to agree with the hours shown in the User Interface (UI). No more digit after the decimal point.
Improved dealer and customer maintenance alert emails to reflect the dealer/customer name as necessary.
Eliminated mismatch between the map location in Unified Fleet, and the address displayed on the system dashboard.
Assets that are unsubscribed and then resubscribed will drop from geofence notification alerts and have to be readded to the geofence alert rule.
Improved data utilization in asset daily reports to eliminate mismatches with the VisionLink UI.
Improved function of "Advanced Productivity" link under the "Service Plans" heading in the device dashboard page of Unified Fleet UI
Updated Unified administrator UI to reflect report names in selection tool to the selected language.
Incorporated code fix and manual cleanup of data to improve delivery of scheduled report emails to customers.
Eliminated mismatch in VisionLink Administrator regarding wrong target value for assets that do not have defined targets.
VisionLink SMH adjustment failures are fixed for PL522/523 radio configurations.
Fixed scheduled report delivery issues on reports scheduled by dealer for specific customer recipients.
Corrected site name being displayed in the location field in geofence notification messages. The information populates correctly now.
Correct excessive idle messages generated from assets that are not running during the valid date range.
Changed unified service fault codes reports to correctly reflect the machine serial number referenced for each fault code listed.
Corrected asset operation screen in Unified Fleet to correctly display all of the information at the bottom. In some cases, the last event field was not populating in the UI when selected in settings.
Fixed issue that prohibited some individuals with email ending in .cd from being set up as VisionLink users.
Corrected issue in Unified Fleet asset operation where working and idle times overlap. The event duration and segment size are now in alignment, and negative operating events are eliminated.
Fixed "Daily Report Summary" report for "All Assets" selection to populate the report correctly instead of the report contents being blank. Working as intended.
Improved performance in iPad browsers when running Unified Fleet. Icons and associated pop-up labels align correctly, and delete correctly when changing screens.
Corrected issue where date range filter does not carry over from Unified Fleet location page to either the Asset Utilization or Asset Operation page for a single asset.
Improved in VisionLink UI multiple selection through keyboard commands. Holding shift key to select a block of assets is working.
Improved reverse geo-coding process to enable proper closest address location of assets in map view.
Fixed problem with maintenance completion pop-up window in Unified Maintenance. Unified Maintenance was not previously pulling in the correct machine SMH information. This feature is working as designed.
Fixed issue in Unified Fleet where Asset Status shows as "manual". This issue applied to PL542 devices subscribed to VisionLink Daily.
Corrected missing data from service checklist in Unified Service to include all required service activities.
Corrected an issue in Unified Service where fault code reports do not always populate the SMH for the relevant fault code.
Fixed issue with reverse geofence logic where an asset changed location from one look-up to another, when the machine had not physically moved.
Fixed an issue where the Product Link device type does not show in the Unified Fleet fleet view. Information is now consistent between the fleet view, and the asset dashboard view.
Improved the syntax of third-party subscription descriptions in Unified Fleet asset details page under Service Plans. Page no longer displays "Unifly Fleet".
Corrected 3P data mismatch, where incorrect information is showing for assets. Proper asset data aligns with correct Product ID lookup in the UI.
Fixed issue where assets are appearing in two non-overlapping geofences simultaneously.
In certain cases, asset fault codes are not appearing in VisionLink Unified Service. Improved processing of fault code information from assets to correctly reflect these in the VisionLink UI.
Fixed issue in Google Chrome where large date range look-ups in Unified Fleet Asset Operations were taking a long time to load, and/or not loading at all.
Improved working hours calculations within Unified Fleet Asset Utilization. Assets do not reflect incorrect working hours data.
Improved performance of Unified Fleet asset details page to display all navigational icons correctly.
Implemented correct display of asset totals in widgets on the Unified Fleet dashboard page. Fuel level widget, for example, does not show a ".0" as it is not possible to have a fraction of a machine.
Fixed issue where user cannot view a block of switch events filtered over certain ranges. When selecting switch events for a single asset from a list, the date range filter does not revertback to the last day but retains the originally selected filter range.
Fixed issues with scrolling asset lists on iPhone using Safari or Chrome. In the UI, the screen stays populated, and does not show the lower half of the screen as blank (above the bottom menu options).
Fixed issue where VisionLink is not reporting events from all configured switches in the UI.
Unified fleet discovered a gap in the processing of changes to DCN or UCID that would allow duplicate records to be created when the customer reference table was not updated timely. This would lead to store in failures because a record already existed, and customer would receive an error. Unified Fleet has resolved to correct these such errors manually on a daily basis and notify dealers through email when that correction is applied.
Within the back office a condition exists that occasionally a process will not complete step 1 before going to step 2 and the process will fail since the data in step 1 is not available to be further processed in step 2. Unified Fleet has developed a check and balance system to identify when this happens and correct the issue manually. Once corrected the dealer will be notified by email to ensure that the asset can be properly associated to the device. Dealers will have the ability to interact with the back office through that email if the fix is not satisfactory.
Managing issue where "Customer Reference" not created in both the tables available at Virtual Site Solutions (VSS). Customer is sent an email when an asset fails subscription due to the issue. VSS team then rectifies the failure.
Managing race condition where data is not available for processing even though previous step completion would indicate otherwise. VSS team to manually resolve issues daily and notify the dealers.
Resolved issue where a user trying to change their email was seeing an error message "Something went wrong. Please try again later." Email change is now processing correctly.
Maintenance History Report (.xlxs file) in Unified Service is showing the wrong completion date for a Preventive Maintenance (PM), when the UI in Unified Service shows the correct date. Reporting inconsistency is resolved.
Resolved issue where Unified Service is prohibiting correct processing of PM intervals. The UI is now allowing processing of all PM intervals following a factory reset.
Assets are not showing correct checklists and parts lists in Unified Service for scheduled PM’s. Issue is fixed in the UI.
Resolved issue where "Asset Operation Fleet View" would not load in Unified Fleet. Asset operation loads successfully and is stable.
Fixed issue where email notifications including large lists of assets (8,000+) would not process.

VisionLink Improvements (As of 31 December 2018)

The following improvements have been made to VisionLink with recent updates and patches:

VisionLink Unified Productivity corrected an issue with the preference selections of monetary units other than US dollars.
Resolved the issue preventing VisionLink form displaying Operator ID information on the asset operations detail page.
Resolved an issue within unified fleet on-demand reports that would print the expected three columns of data plus five additional columns of extraneous data.
Addressed a routing problem that had the VisionLink API directing customers to the wrong fault code troubleshooting information.
Corrected the naming function of the geofences, so that the customer selected name is displayed and not the project name.
Corrected the way the graph displays on the dashboard to fully populate asset totals on the Y - axis.
The VisionLink team affected several enhancements to the Utilization widget to more clearly present the data.
Resolved the issue of Utilization showing greater than 100% run time by suppressing negative values which are created when the run time from day 1 is applied to the next day due to daily reporting times.
Adjusted the Asset Operations fleet list page, so that the asset selected for closer review will be the asset that opens. Previous functionality would sometimes open the wrong asset when the list was very long.
Corrected an issue with the logic behind the work and idle time calculations, so that when Service Meter Hours (SMH) Adjustments are sent, work and idle times reflect relatively normal values.
Addressed an issue with idle time versus work time calculations that would sometimes include idle time as operating time, if that idle period was small and fell between two active work cycles.
Corrected a calculation error when comparing run time to idle time which allowed idle percentages to become grossly overstated.
Corrected an issue in the precision of the Chrome User Interface (UI) that would exhibit different values for the asset utilization of a device when compared to the IE User Interface.
Enhanced the report process to ensure the delivery of Asset utilization daily reports as customers schedule them. Previous process could develop that would create the report schedule, but the report would not be queued for delivery to the requestor.
Corrected an issue which was present on assets running machine sourced work definitions that would display machine at idle overnight, when machine was powered off.
Adjusted time calculations to improve asset operation accuracy, as it relates to hours totals when the start and stop times are not both included in the date range.
Corrected an issue that would cause the title at the top of the page to revert from selected customer back to the servicing dealer when pages were changed.
Resolved an issue with the weekly Cat^® Fleet status reports, that caused them to report the same information week after week.
Corrected an identification issue on Komatsu machines that allows assets to share Identification numbers and cross report locations hundreds of miles apart.
Resolved an issue with the utilization report that did not recognized new devices added to the fleet after the initial creation of the report, and thus would leave them off of updated reports.
Resolved an issue to properly identifying fault codes, when the date range is set for extended periods over a couple months.
Enhanced the functionality of the notification diagnostic report to include missing columns Make and Model, change the name description and to reorder the columns to reflect the same order they appear in the UI.
VisionLink performed a system assessment and cleanup to remove duplicate UCID issues left over from consolidations and ensured that all UCID’s in the system were being properly presented under the correct dealers.
Corrected a problem with functionality of the reporting state that was not properly updating devices from "not Expected to report", even though the asset and the onboard device were changing state and functioning correctly.
VisionLink instituted a correction to display device details on the dashboard, as would be expected.
Resolved an API Call issue that would randomly duplicate or grab fuel consumption data from various devices, causing the random fluctuation of values in the UI.
Resolved an issue with display of Asset Id and Icon on the left side of the asset operations fleet view page.
Updated the sort by report date feature for fault codes, which had caused some faults to be lost from view.
Corrected issues within the service tab that properly defined independent interval versus service interval.
VisionLink addressed several issues that were found in the switch events report. column order, column title mismatches, and data in hidden columns on the UI being displayed in the report.
Worked with a couple-specific customers and dealers to enhance API feeds to assets that are shown in the UI, but are not being picked up in the AEMP feed.
Corrected the issue with 3P data subscriptions that would cause differences between delivered information compared to the same asset through a PL device.
Resolved an issue with Geofences not dropping off of a device, so that when the second non-overlapping geofence was included on the device the unit would show both geofences.
Resolved fault code issue where codes were shown in the Product Status Report (PSR) directly from the machine but VisionLink had not logged them on the User Interface.
Addressed the long load times sometimes seen when customers are loading asset operations page on the newer Chrome 67 UI.

VisionLink Improvements (As of 01 November 2018)

The following improvements have been made to VisionLink with recent updates and patches:

Resolved a software issue that prevented new Geofence locations from display the same asset population as a previously generated Geofence for the same area and same asset population.
Corrected an alignment issue with the graph data and legend within the Utilization widget on the dashboard page.
Resolved an issue with the registration and management of assets that have recently changed owner, so that device more promptly associate with the new owner.
Corrected an issue that associated asset status the words with the ON status of the machine. Now asset ON status will be displayed when the asset is running.
Corrected an issue with the advanced filters that would not allow all the filtered devices to be displayed.
Resolved an issue with the setting in preferences that would not change the currency setting.
Corrected the issue that caused the occurrence count for some fault codes to drop to zero when they reached their maximum count number.
Corrected an issue with the report wizard that led to fault code information not being fully reported.
Revised the "Unified Productivity" page to now display loading units in the chart rather than a dash.
Corrected a misalignment issue where white bars would block out some of the totals bars and headers when viewing pinned pages.
Addressed issues in the User Interface (UI) FireFox which caused incorrect or missing total, average, and sum data to be displayed on certain reports generated for individual assets from Admin page.
Corrected the issue that caused the blue line to be displayed when users select new notifications without first selecting assets for that notification.
Adjusted back-office interpretation of the data to now include site entry and exit notifications as data is received from PL240 devices.
Resolved user issues that prevented the creation of three new user accounts, because similar accounts were already in the system. Included additional checks to side step potential similar issue in the future.
Corrected a software glitch that pulled old data onto printed fleet summary reports even though the summary page showed current information.
Updated Unified Fleet maintenance page to allow multiple interval changes and edits without the need for checklist names.
Resolved the issue that would cause an error when the user attempted to do a factory reset of service intervals on the maintenance tab.
Enhanced the device filter applied in "Unified Service", maintenance page.
Corrected an issue were some runtime was recorded a zero for some devices back in July, which triggered then negative work hours.
Enhanced the display for PLE742 devices, so that the device details widget on the dashboard will display firmware for both network manager and Radio.
Corrected a software issue that missed the lifetime fuel data in the Cat messages delivered to VisionLink thus that information was not being displayed.
Resolved an issue with specific transfer/upgrades that did not fully update VisionLinkwhen a machine was upgraded from Legacy to Next gen device, and because of such some operations data was not displayed.
Resolved a mismatch issue that resulted in the locations page and the utilization page displaying completely different odometer readings as they were selecting different start and end points for measurement.
Confirmed that users will not see data in runtime-meter column on the utilization page if the machine has a 240B device reporting data and settings for movement-based work are engaged.
Reviewed and confirmed the operation of Preventive Maintenance (PM) interval calculations to be sure that the interval calculations and relationships between the different interval levels are properly reporting.
Resolved the issue with Unified Fleet that caused half of the screens to not be visible on the Iphone in the mobile App Chrome or Safari editions.
Resolved a couple of issues on the admin tab, report wizard tab where the "View Sample" hyperlinks were not working.
Corrected an issue on the VisionLink side that disrupted the flow of some scheduled reports to dealers.
Updated the reporting function to allow users to create new reports using the "Duplicate report" function, and then name the second report the same as an existing report and still be able to modify the delivery user list. That way users can change or add the emails of persons they would like to send the report to.
Reviewed the Unified Service page for options to roll back hours on service, when hour meters are changed. Customers can reset intervals, which will roll the intervals back to lower levels, but will retain the older history. Note that the "Hour Meter" reading needs to be started from zero or low also, or the changed intervals will be overdue and will cause complication.
Corrected the issue for reports being pulled from Unified Fleet in which formulas were used to create some of the data. Reports pulled as XLSX (text) extensions were not able to handle formulas like .CSV extensions can handle.
Resolved an issue in asset operation that would not terminate previously started segments, and thus assets would carry two segments at a time, one valid, and the other invalid.
Updated the Load and Cycle project system to enhance the data, and calculate the cycle data.
Corrected the issue that asset history reports would not download nor would they send e-mail notifications.
Resolved an issue population the device details section of the dashboard. The issue revolved around errors in the API call, and thus leaving the section blank while other sections pulled data from elsewhere and are able to populate similar information.
Corrected an issue that prevented users from receiving scheduled reports.
Adjusted the asset operation Gantt chart views, and no longer including data from an assumed state/projected segment, which was causing the UI to miss some stops and show the machine as running 24 hours.
Resolved an issue that would randomly record multiple start messages and grab occasional Idle Start/Stop messages which created confusion and improper asset operation details.
Corrected a software issue that caused some customers to stop receiving scheduled fault code and SOS reports.
Corrected a software issue that caused some customers to loss access to shared view assets and dealers were not able to get that view regenerated for the customer.
Resolved an underlying data collection issue that caused the Fleet status report to show that all assets are "not reporting".
Updated the scroll feature, so that in the Chrome UI the feature does not automatically roll all the way to the bottom.
Corrected the software to send only one receipt from report wizard when creating reports.
Corrected an issue that caused discrepancy in reporting of assets in the "Shared View" report and actual dealer assets under shared view.
Corrected a Japanese translation button in the Admin tab that would not allow users to save meter settings.
Resolved the issue which was ignoring settings in the administrator to hide columns on reports.
Corrected a Japanese translation issue that placed garble information in e-mail alerts.

VisionLink Improvements (As of 15 September 2018)

The following improvements have been made to VisionLink with recent updates and patches:

Corrected the issue within Unified fleet that delayed Start stop information through the Api call even though the data was visible in Unified Suites.
Updated the functionality to again provide asset ON alerts for machines with PL321 devices.
Updated the service due notifications to recognize and properly list all machines after additions or subtractions of assets from the notification if there are three or more assets in the notification.
Corrected the issue that changed or activated highlighted icons as filters are applied or removed. This is now effective in all tabs, UF, US, and UP so that icon highlighting is consistent and uniform across all tabs.
Controlled the Header bar graphic in the Unified Fleet , Fleet page to maintain a consistent size when scrolling through assets.
Corrected layout and alignment issues on the asset operations page that would cause the "User Icons" to wrap on the title bar. Also corrected an issue with the date that caused "Null" to display after the first adjustment of the date range.
Resolved the issue that caused column order to shift back andfourthfrom one page to the next, particularly the description field on the "Fault Code" page.
Updated the Geo Fence function in Unified Service to include Geo Fence name in maintenance issues page, so the customer has an indication of the asset location.
Resolved an issue with fuel burn rate being reported incorrectly in data downloads and reports.
Clean up work has been done on the Maintenance tab to correct history records, allow for proper documentation of upcoming service, and adjusted timing or calculation feature. So that the future services appear at the appropriate intervals.
Corrected the issue within Unified Fleet which caused the account name in the banner to change when a new window is opened, but the data from the customer previous to persist.
Resolved a data collection issue which prevented some customers from downloading Fault code reports from the Unified Service page maintenance tab.
Corrected an alignment issue with asset operations page that caused confusion about what information goes to which unit.
Resolved an issue that caused the link between Unified Fleet and SISweb to be broken and some.
Fault code links to report as "not found" in SISweb when clicked in VisionLink.
Corrected a mismatch in the service tab that allowed inspection information to be delivered to the dealer rather than the proper owner of the machine.
Resolved a subscription issue that showed the device only as manual. It required enhancement to the synchronization process between VisionLink store and Unified Fleet.
Corrected an issue in software that prevented the transfer of the entire Fleet to a fault codes notification alert. All assets for the Fleet will now transfer as expected to the alert.
Adjusted the software in the maintenance tab that records and displays all maintenance intervals and checklists, and allows the addition of new intervals to the machine.
Resolved an issue with the creation of fault code reports. UF users are now able to log in to the dealer account first and then into the specific customer rather than having to log directly in to the customer account.
Adjusted the VisionLink Administrator tab, so that customers logging in to create notifications are able to utilize the account selection filter.
Corrected the Geo Fence functionality to allow all users the ability to edit the polygons in VisionLink admin.
Corrected the issue that prevented the population of estimated volume in the productivity tab.
Corrected an API feed issue that filtered out assets with VisionLink Daily subscriptions, thus data was not received for those machines on the API.
Updated "Unified Service" tab as related to closing out Preventive Maintenance (PM) services, so that this functionality will no longer show errors when services are completed.
Corrected the issue in the "Unified Fleet Device Details" window that indicated PL241 and PL641 devices were connected through the CDL datalink. That is not true for either device.
Corrected an issue with Chrome and Firefox browsers that cause the user to go through the whole account selection process when opening a new link on a new tab.
Enhanced the filter process for Geo fence so to do a better job of including all device in that area when filters are applied.
Corrected the issue with the fleet summary report that would cause some assets not to be included in the monthly report.
Resolved the issue in the Productivity tab that prevented the user from retrieving payload data from the productivity table over a given date range.
Corrected an ALK maps issue that presented incorrect Global Positioning System (GPS) location for some assets.
Corrected an issue to better update the PM service records when services are completed and intervals need to roll over or reset to the next service.
Resolved an issue within VisionLink Admin that would not display assets from certain customer accounts when updating asset settings, even though that customer and those assets are confirmed to be accessible in Unified Fleet page.
Aligned switch settings and switch setting display, so that it properly relates to the customer the condition of switches (configured or Not configured) on the Administrator settings fleet view.
Corrected an issue where some PL161 locators were having locations recorded twice.
Resolved the issue in the graph view of Fleet utilization page that would not populate the working or idle % numbers in the data flag, when the user hovered over a given bar in the graph.
Removed the projected work time from the gantt chart which made it appear as if the device was operating continuously.
Addressed the issue that manual assets data will not be published onto Kafka.
Updated the fault code views in Fleet view that should allow the customers now to view all faults across the fleet, for extended customer date ranges.
Addressed the display of data in the individual machine asset utilization page. When data is not present to fully update utilization, where applicable the use of zero and dashes will be replaced by previously reported data to maintain the cumulative nature of the data and reduce confusion. For Example (runtime and fuel used).
Addressed display issue between what is seen in legacy versus viewable in Unified Fleet.
Reviewed the issue about switch descriptions which are longer than 24 characters. If they are too long the switch does not operate. It was determined that the fix will be to keep all descriptions to 24 characters or less.
Addressed the issue where a device is reporting 24-hour asset operation on a VisionLink Daily Subscription. This can sometimes happen when the devices experience an engine on Event and then shortly a subscription change, the resulting display can be incorrect data, even when the subscription dictates no data at all.
Corrected the Unified Productivity issue that would alter the payload/fuel report from actual data displayed, when printed from the On-demand report option.
Resolved issue with customer account which is fully logged and recorded in VisionLink but does not appear as a selection option in either Unified Fleet or Admin tabs.
Enhanced the functionality of the PLE702 to display the radio information in the device details page.
Adjusted the filter process in the "Maintenance Tab", so that application of the filter actually sorts the services accordingly.
Corrected the email reports scheduler to send reports as expected. Customer had indicated that they created scheduled reports, and could see the schedule but were not receiving the reports.
Resolved the issue that caused idle time not to be recorded, which then caused negative working hours, and zero runtime for the day.
Adjusted the device details widget to display both network manager and radio firmware for PLE742 devices following the same format as other Elite devices already in VisionLink.
Corrected the issue of the fuel information not being delivered into the Asset details utilization page.
Resolved the issue with asset operation not being reported through Unified Fleet, even though other data was recorded to verify that device was in operation.
Resolved a discrepancy in the conversion of miles to Kilometers and back for third-party User interface tools.
Corrected a Utilization tab issue where runtime -meter is showing a dash, while runtime-Daily column is populated. This issue was a setting issue that the PL240B was set incorrectly to movement, rather than meter-delta. Runtime-meter requires the Meter-delta setting enabled.
Addressed interval calculations to confirm that the intervals are being added, or calculated properly from one to the next.
Corrected the issue that would prevent half of the screen from loading on the mobile app when accessed on the Iphone, from Chrome or Safari.

VisionLink Improvements (As of 30 July 2018)

The following improvements have been made to VisionLink with recent updates and patches:

Updated Unified Fleet to correct an issue that was preventing or delaying the delivery of fault code alerts to certain emails.
Improved to eliminate older location information being attached to fault codes. Dealers should have more accurate locations reported in fault code alerts.
Updated Unified Fleet model number information. Machines with NLG prefix will no longer report as 312F machines, rather now they will report as the actual 313F machines.
Implemented a correction to the time zone w/ Lat and Long request process. This information is required for Advanced Product to function regularly, which should correct some issues faced by dealer such as loading AD Pro on some machines.
Adjusted switch alert notifications to include additional information about switch states and descriptions, for more clarity to the user on the purpose of the notifications.
Resolved an issue with fault code view in Unified Service that continually reset the page to default settings. Customer preferences will now persist as expected.
Corrected rounding inconsistencies which will synchronize working and idle hours between asset operations page and Fleet view.
Enhanced functionality to prevent SITECH and PL devices from displaying as two units in VisionLink. This will also correct the issue of fluid analysis being attributed to the incorrect machine.
Enhanced functionality will now allow dealers to create user account for their customers.
Updated to properly process commands sent from VisionLink to allow adjustments to SMH hours and odometer.
Unified Fleet updated the handling of the Clock Sync messages, which updates the clock and clears the pending action once completed.
Implemented correction from ALK maps team that allows for better updates and more accurate information on the map views.
Corrected an issue associated with Phantom alerts which were being created from switches that were not set up. The issue was not resolved completely, and Caterpillar has created a CPI 425842 to resolve the issue completely.
VisionLink has added the right-side scroll bar in the maintenance page for enhanced customer operation of the UI page.
Unified Fleet updated functionality in the shared asset view space which will allow dealers and customer to more easily link to each other, from dealer to customer and from customer to dealer. The direction of the link is no longer relevant.
Resolved the issue preventing VisionLink Admin users to change and update email addresses through the edit user function.
Corrected an issue where VisionLink utilization stopped reporting run time for many days, then reported in all missed days hours under one day.
A failed server routing issue caused a data outage for 10 days in May 2018. A Clean-up process was applied and missing data should have been restored. If the dealers still see missing data from 7 May 2018to 17 May 2018can report the issue for correction.
Addressed the issue in the maintenance tab that prevented some of the customer created service due notifications for preventative actions from being delivered to the customer.
Corrected the issue that causes the display of fault codes in the notifications page to overlap the panel underneath, hiding the name of the panel.
Enhanced the group function in Unified Fleet to include all assets assigned to the group. It was noticed that groups in Unified Fleet compared to Legacy VisionLink did not have the same number of assets.
Resolved the issue of hour meter not updating even though the customer received a successful message in VisionLink.
Resolved issues in the Maintenance tab regarding the schedule and hours indication of Preventive Maintenance (PM). PM’s should now report the proper hours for the next completion, and follow advised guidelines for which PM’s (by level) should reoccur.
Addressed and corrected the issue preventing the ECM data from the asset from displaying on the system details page.
Corrected the mismatch in the last reported time so that fault codes dashboard and the specific machine dashboard are now synchronized.
Corrected the mismatch in the location information so that displayed location on the desktop version matches with the location on the phone app.
Resolved the issue causing the device details to report different firmware than the ECM information section did for the same device.
Fixed the issue with Geo-Fence views, which prevents clusters of assets when zoomed in from displaying the individual assets within that group.
Corrected the unexplained color variations in asset utilization.
Corrected the asset operations page and locations page for certain assets that were not displaying operations, subscription, or location information on Fleet, while that information was visible through Service.
Resolved a language mistake in the Dutch version of the Unified service notifications.
Synchronized the total assets number to display the same total on both the utilization page and the dashboard.
Resolved the reports issue that published the columns in different order than they appear in the UI.
Corrected the Update Pending button issue that turned the graphical element in the Utilization widget all black, blocking out some information.
Improved the offerings on the Mobile browser that allows Asset details to populate in the mobile environment.
Updated the usability of the notifications feature that allows the customer to add or remove assets from publications dynamically. This reduces the need to manually add or remove assets individually.

Unified Suites Improvements (As of 20 June 2018)

The following improvements have been made to the Unified Suites applications with recent updates and patches:

Corrected functionality for all assets that have been placed into VisionLink manually to be able to access the "update manually" button.
Corrected the lifetime fuel gage on the Fleet page to show proper gallon readout, when user selects UOM as US standard in preferences.
Updated subscription information for some PL2 and PL6 devices reporting to China, so that all usage information (fuel, hours, operation) is now populating into VisionLink China.
VisionLink has corrected an issue with the reporting of Diesel Exhaust Fluid (DEF) level, and will no longer report two differing levels for the same machine.
VisionLink has resolved an issue that prevented dealers from attaching locations to manual maintenance in the Unified Service tab.
Updated the functionality in the Unified Service tab, which will now promote services to PM2 once the PM1 is complete and proper records are input to VisionLink.
VisionLink corrected the feature in the maintenance tab that now allows the user to enter a service, and log an hour meter value lower than the current hour meter setting to allow for service personnel to reflect services performed earlier accurately.
Corrections have been made to VisionLink to allow users to access the location details page on their Iphone mobile device. Previously this page was unresponsive on Iphone.
Corrections have been implemented to exclude manual assets properly from the email notification regarding "not reporting" assets.
VisionLink has resolved the issue that prevented the delivery of "Scheduled Daily" reports.
Modifications have been implemented in the processing of "Utilization Daily" reports to respect midnight cutoff, and equate each day’s run time to the expected day rather than run them together onto the next day.
Updates have been made to Unified Fleet to more accurately reflect utilization data. Small nuances were noticed in the triggers for start and stop when compared in VisionLink Legacy on the same devices.
Corrections have been made to the reporting of location information, to remove data lag issues that caused the asset dashboard and location details page to show different locations for the device at the same relative time.
Updated "Administrator" tab to allow all users with correct credentials and proper permissions in place to now have access to "Unified Productivity".
Resolved the issue for some assets which had hours jump dramatically as a function of the business cutover to Unified Fleet.
Corrected the issue with utilization graph titles that were populating strangely or overlaying other data causing confusion.
Corrected the fault code issue that sent both medium and high-level fault codes for the same event, but then only displayed the high-level code.
Corrected functionality for some select VSS support operations, to allow technicians to access the accounts they expect to be able to access through the VVS support account.
Corrected the issue on the VisionLink side that prevented certain commands sent from the Visionlink user interface from reaching Caterpillar back office and thus were not transmitted to the device itself for onboard changes.
VisionLink resolved the process that crossed the notifications of asset status and would display asset OFF notifications, when the trigger was an engine start message.
Corrected issue in Unified Fleet for subscription changes that would allow the change of subscription on shared view assets without disrupting the link for the user with the shared view.
Corrected to address the intermittent asset sharing issue that certain customers would not be able to see all shared assets.
Resolved an issue in the calculations of daily runtimes that presented incorrect values to the user on the Utilization page.
Updated when dealers using the maintenance tabs and trying to fill out the Preventive Maintenance (PM) information in the service window should now see the Service Meter Units (SMU) box available again and have access to input the needed information, to close out the PM.
Resolved issues in Unified Fleet in relation to the Geo-Fence filter capabilities. Assets will no longer be lost or hidden when selecting individual fences.
VisionLink has updated Unified Fleet to properly display all assets in "Asset Operation" page. It was noted when compared to VisionLink legacy not all assets were displayed.
Resolved the issue that prevented dealers from seeing or accessing known customer accounts, even though the assets from that customer could be seen in the dealer account.
Corrected to include the header information including the UOM in the scheduling reports for clarity to the dealers exporting reports.
Resolved the issue that displayed greater than 24-hour runtimes in a day.
Updated to send "On demand" reports, to the users who have a dash "-" in the email address.
Updated "Unified Service" daily reports which will make them far more useful and informative. The reports will now display all fault codes and events happening during the given time frame, and will not transmit as blank.
VisionLink has resolved the issue that halted the delivery of some emailed Fleet reports to the customer.
VisionLink has updated the process whereby it handles Utilization and Operation data that is delayed, or arrives later than expected for an unforeseen reason. The update improves the process of filtering in historical data to the user interface.
Corrected the issue of Utilization data not displaying for all assets, and the pop-up error indicating "Not all assets have fuel subscriptions". Many of the asset had data available but it was not displayed properly, and the error Pop-up was given correctly, but way to often given the fact the data was available.
Updated to resolve the issue of device type showing duplicate ID. Regardless of spelling or type only one device type should be listed.
Corrected to enhance the function of the PM functions, which adjusted the operation of upcoming and overdue service events.
Added translations to the Fleet "Operations Header" to match the preferred language the user has set.
Corrected the Unified Fleet reports to provide date code in the preferred style of the user.
VisionLink implemented changes to the descriptions of some of the fault codes. This was to correct some codes that had wrong or incorrect descriptions.
Updated to resolve an internal synchronization issue, concerning subscription mismatch for certain customers.
Unified Fleet corrected the issue to display radio firmware for all legacy devices.
Resolved the issue that caused a large number of assets to show status as reporting only.
Resolved the Danish translation issue to correct the word ("bar") in the administrator tab.
Updated to resolve the issue of two different sets of firmware being displayed for the same Product Link device.
Resolved the issue of missing Utilization data for assets on VisionLink daily subscriptions.
VisionLink implemented new logic, so that a single sign-on user will no longer be taken to an email login screen when selecting the "view all notifications" button.
Improved API process to allow customers in China to pull in data, even when the query is tied to a large number of assets.
VisionLink updated to correct the configuration of service due alerts, to allow the triggers to send notice again to customers about upcoming maintenance.
Updated to correct the weekly switch reports, which had been displaying outdated switch information, sometimes on devices that had not reported during that week.
Corrected an issue with email notifications for fault codes. When adding new viewer addresses to the alert, the save button no longer cause the name to be removed from the list.
Updated to resolve the issue that prevents dealers from completing PM services on machines in the system.
Enhanced to allow users to select and delete many shared view assets at one time (80+ assets per selection).
Improved to update site names and geofences regularly, so that Fleet summary API will pull the most current information.
Resolved the issue that had crossed alert ID’s with different descriptions and thus generator codes were being passed as fifth wheel codes.
Unified Fleet issue was corrected which populated one count for fault codes when looking at the asset alone, and a different count when looking at the device as part of a group.
Corrected the "Action" button on the "Asset Maintenance" page, that allows the user to edit service intervals with IPad Air2 using the Safari browser.
Resolved the issue to synchronize the new user creation time to the time zone in their preference.
Corrected the data issue were data was being populated into the wrong dates, including dates when the machine obviously did not run.
VisionLink implemented new logic so that a single sign-on user will no longer be taken to an email login screen, when switching between "Unified Service" and "Unified Productivity".
Corrected the issue which caused email alerts to be stopped to some email addresses, even though back office confirmed this as a valid address.

Unified Suites Improvements (As of 01 May 2018)

The following improvements have been made to the Unified Suites applications with recent updates and patches:

Resolved the issue between VisionLink Legacy and VisionLink Unified Suite where some assets would show utilization data in legacy but not display that data for the same asset in Unified Fleet.
Unified Service PM area has been updated to pull in all relevant maintenance information documentation and parts to assist the technician in their work.
Unified Fleet has been updated so that the timestamp displayed in Asset Utilization will accurately reflect the timestamp of the device when the message was received.
Updated so that phantom alerts will not be produced when assets are not working.
VisionLink has been updated to resolve the issue that caused some machines not to report the fuel utilization properly.
VisionLink has corrected the issue within unified productivity so that reports extracted more accurately reflect the data communicated, hours, and payload represented in the Unified Fleet Tool.
Updated to allow Asset operations information to be reported out in a .csv file.
Improved API functionality for information coming from PL522. Service meter hours and location information should now be flowing into the "my.cat.com" site.
Preventative maintenance plan calculations have been adjusted to allow for changes in frequency of lower-level services without affecting the frequency of other services.
Updated to allow removal of completed maintenance projects. Finished maintenance will no longer show as overdue.
Corrected fault code location information, so that errant locations should no longer appear intermittently scattered in with correct locations.
The map search feature has been fix for customer looking to search asset fault code locations.
Updated VisionLink to allow the proper sharing of view with several users rather than just one.
Removed message garble from email notifications.
Updated VisionLink so that report creation time displayed will now match the actual.
Updated so that geofences reported in Unified Fleet will now match those geofences reported through the API.
Restored the functionality of the save button to allow saving scheduled reports. Customer can now save scheduled reports.
Incorporated the functionality which will allow sharing of set PM intervals between assets. The customer does not have to recreate them for each asset.
Unified Fleet has synchronized the reporting between the pages so that the last reported timestamp is the same regardless of the page.
Improved API functionality for more rapid and timely delivery of information.
Updated cycle states so that cycles now end with an up cycle have been reversed to reflect actual field situations.
Monthly Fleet summary reports have been reviewed to have a similar layout to the User Interface, and have incorporated all the assets from the UI into the report.
Updated functionality to allow assets to be associated in groups more efficiently, without the loss of some assets when transferring multiple assets at the same time.

Unified Suites Improvements (As of 5 March 2018)

The following improvements have been made to the Unified Suites applications with recent updates and patches:

Updated satellite assets PL321 and PL121 devices to display asset status properly.
Adjusted the numbers format through the preferences so that displayed numbers use consistent format.
Enhanced consistency of reporting location between the locations tab "last reported" and "show all" features.
Updated to correct the mismatch between dealer login view and customer login view regarding total assets available.
Updated so that unified fleet will not show higher hours than actual.
Updated so that dealers and customers will not be able to remove services from a machine and thus remove "shared view" status at the same time.
Corrected service report-out consistency issues with overdue service and due-in dates in Unified Service.
Updated to deliver the geo-boundaries details to the Next Gen devices.
Updated so that multiple alerts will not be send to dealers for the same event.
Corrected the reported date on fault codes to be current date and not past dates.
Updated so that machine dashboard will not display future dates.
Updated so that daily scheduled report will not show the same day report multiple times.
The issue has been corrected for customer using APIs to retrieve data. Usage, start, and stops information will be transmitted properly.
Updated storing subscriptions so machines will show up in the proper dealer and customer accounts.
Updated alerts for switches to alert on only the switches that are set for alerts and not all switches.
Resolved issues with map displayed locations.
Updated to resolve discrepancies in reporting time between Unified Service and Unified Fleet particularly around alerts showing up correctly in Service as compared to operation times in Fleet.
Corrected the reporting of assets appearing in more than one geo boundary at a time.
Updated the PM service reporting in Unified Service so that completed work will not be listed in the overdue list.
Corrected the issue which caused alerts for excessive idle time while the machine is not in operation.
Re-tooled the Next Interval function in Unified Service to calculate the intervals for future work properly.
Updated so that calendar will not become transparent.
Corrected calculation process for service interval to exclude weekends properly if no expected run time is set to be included.
Resolved the issue to allow switched base logic to work on PL631 Satellite equipped machines.
Corrected the filter issue when filtering fault codes by device type.
Adjusted reporting to display make code in exported reports.
Updated reporting issue to allow customer to receive Asset ON/OFF notifications.
Updated customer date format in preferences tab so that changes here will be displays as expected.
Corrected API data collection process in Unified Service to bring over fault code information.
Removed the asset icon from the On-demand Productivity Report.
Added required data to service pages which had previously been blank or garbled programming code.
Updated switch naming process to allow changes in the names to be recorded when changed from the initial switch name.
Updated so that wrong customer name will no be displayed in the alert header.
Enhanced the function of reports to allow new users to be added to reports even after they have been created.
Enhanced map functions to allow look-up by coordinates to find the correct location as compared to other map programs.
Corrected the issue in Internet Explorer, which caused null values to display in the header or date range areas of asset operations page.
Resolved the issue of fault code severity being changed when data collected through API feed.
Updated functionality to display the device information on the dashboard for each machine.
Updated so that dealers will not receive notice about equipment fuel usage of other dealers.
Resolved issues with geo fence retention of new fences set in Unified Productivity.
Updated so that changes in customer selected asset status will now persist once changed.
Adjusted text in the Unified Productivity tab to be consistent with other tabs in regard to the asset status.
Changed the Asset Status functionality to display condition with PL542 devices properly.
Corrected the bulk upload feature so that customer could properly upload bulk hours targets.
Updated functionality to allow odometer adjustments from Unified Suites, to proceed without displaying error.
Updated to fully remove the deleted geo fences so that it will no longer prevent the development of new geo fences in the same general area.
Resolved the issue of last location displayed being older in relationship to the current last reported time and usage data being displayed.
Corrected the issue of inaccuracy for assets using Average Utilization to predict upcoming service.
Maintenance tab upcoming maintenance assets will now display number of asset in this category and not just zero.
Updated to allow all utilization data to display in Unified Fleet.
Updated distance traveled meter to record and show actual distance traveled.
Updated daily reports to populate all data when customer has set a UTC shift to update their time zone, even though all data is clearly reported in the user interface.
Dealers can now dismiss shared asset view.
Customers will no longer receive email alerts from machines that are not reporting.
Serial number search will now work in IE11.
Updated PM2 functionality such that users can now update service without last service hours error.
Updated machines with level three advisor agreement to allow maintenance records to indicate upcoming service needs.
Location History page is now made accessible.
Aligned the checklist parts list so that printing will no longer cut-off the top half of the page.
Updated so that daily scheduled reports will be emailed to users so they could download the newly created reports.
Resolved the issue that caused Cat Inspect reports to be delayed three days.
Changed the implementation of VisionLink admin to allow clearing of customer configuration after seven days.
Updated the Map feature in Unified Service Machine dashboard.
Alert text message titles will no longer include repeats of the message, thus leaving more room in the text for fault details.
Updates to work based definitions made in Admin Tab will now be recorded in Asset Utilization tab.
Updated fault codes function to allow viewing of fault codes when the date range selected is greater than 30 days.

Unified Suites Improvements (As of 29 January 2018)

The following improvements have been made to the Unified Suites applications with recent updates and patches:

Improved Asset operation details.
Improved to show the correct map direction on Iphone for Unified Fleet.
Modified notifications to include descriptions.
Improved so that assets or groups will not be missed in Unified Fleet.
Improved to restrict users of Unified Service from pulling up assets not belonging to the customer they associated with.
Improved to retain date range preferences when viewing single asset location.
Corrected duplicate or missing maintenance intervals.
Improved Asset utilization.
Improved range selection when graphing in Unified Productivity.
Fuel API fixed in Unified Fleet.
Corrected discrepancy between same data in Legacy and Fleet.
Improved to make alerts viewable by the creator and anyone assigned to receive the alerts.
Updated runtime targets to allow users to create more than just 1 weeks worth of targets.
Corrected the link displayed in API creation email to the proper link.
Improved Assets to no longer display more than 24-hour run time in a given day.
Improved VisionLink to no longer report greater than 24-hour run time in a given day.
Improved to no longer send alerts for site boundary, to users who have not set alerts.
Improved so that both the screens in Unified Fleet will show the same hours.
Improved maintenance page loading in Unified Service.
Manual input of hours into Unified Service will now update hours on the device.
Improved to display the correct year for reports manually entered from Unified Fleet.
Downloaded reports from Unified Service will now show correct calculations for due-in or overdue assets.
Improved so that Unified Suites will send e-mail alerts for all valid alerts.
Updated Unified Suites alert e-mails are to show the proper customer.
Updated Unified Suites alert e-mails to show the proper time.
Improved PM schedule to list future PM’s after clearing recently completed PM’s.
Improved sorting order function.
Unified Fleet will no longer error when updating reported date manually.
Missing Asset Operation Icon is now available for single asset dashboard.
Unified Fleet is now updating group information.
Updated Maintenance tab in Unified Suites to allow users to create, delete, or update intervals.
Resolved the issue of missing machines from maintenance page.
Corrected the Utilization totals calculation in Unified Fleet.
Corrected the location details page incorrect loading issue on the Iphone.
Corrected the issue showing wrong device type in Unified Fleet.
Updated Utilization to report for Unified Fleet.
Improved to display device type in either Unified Fleet or Unified Service.
Improved Unified Fleet to be able to manage groups.
Improved to clear filters when moving between pages.
Synchronized dealer customer number between Cat ED and VisionLink.
Improved Unified Fleet to not lose any data.
Improved Unified Fleet to understand Product Link fault codes.
Improved Unified Fleet so that it can set hour meter with VisionLink Admin.
Corrected Utilization information populating from the Unified Suites/Productivity API more quickly and accurately so calculation based on that information will be more correct.
Manual Maintenance dates DUE AT and DUE DATE, have been corrected and will no longer show the same date for all Fleet assets.
Improved Unified Fleet to have an option to unshare previously shared assets.
Improved ownership settings in Unified Fleet, so dealer can now see assets in "Mycat.com".
Improved VisionLink dashboard to accept manual update of last reported time in Unified Service.
Corrected the device status condition on PL121/PL321 units to display "asset off" and "not reporting" under proper conditions.
Improved text messages format so that message from Unifies Suites will be accepted by a wide range of carriers.
Improved so that the switch and report results displays correct results or events for switches that are not supported.
Improved so that Unified Fleet will no longer send multiple notifications for the same fault code.
Corrected Unified Fleet to log exact number of location messages that the settings dictate.
Improved so that assets will no longer be removed from groups.
Improved so that no blank reports will be created for switched events in Unified Fleet.
Improved to display Utilization data in Unified Productivity.
Corrected the issue of column order from Unified Fleet compared to Unified Suites and requested reports.
Improved so that assets will not change status from not reporting to awaiting first response.
Improved to resolve the issue of 24-hour run times when assets used on Meter Delta reporting.
Improved to display the distance properly in Unified Productivity.
Improved so that Unified Administrator will now allow column settings.
Improved to resolve run time calibration issue in Unified Fleet.
Improved to populate hours and location in Unified Fleet.
Improved so that downloads of detailed Utilization report to match UI results.
Resolved issues with the Unified Fleet hour meter reading service error.
Improved to display consistent date format amongst apps.
Resolved the issue for customer selected PST time zone that alerts generated will be delivered with that timestamp.
Removed duplicate accounts in the Administrator view.
Improved so that retention of the date or date range between the asset productivity tab and the location tab will not be prevented.
Improved so that Start/Stop data will always be displayed in the Start Stop API.
Improved time format AM/PM preference in asset operations page.
Improved ALK maps to improve accuracy and properly reflect locations in Japan.
Updated to receive correct information from the back office and display proper machine model.
Improved ALK maps to improve resolution when zooming in to the region around the Czech Republic. Some areas may appear in black and white when zoomed, but the imagery is current.
Updated to reflect proper fault code severity level to match SIS web publications.
Corrected issues with Spanish emails which cause the URL to break and prevent the user from selecting the email.
Corrected the time mismatch between Fleet tab and Utilization tab which resolves an issue with timestamps presenting future timestamps.
Updated ALK maps of China to show text in Chinese, not English.
Improved to include more asset icons similar to those icons found in legacy.
Corrected an issue of an asset in California being reported in Ohio.
Updated to resolve 24-hour run time situation where UF asset operation was not recognizing Start-Stop messages.
Improved French translation of section titles on the fleet widgets and dashboard pages.
Updated Administration Scroll feature to allow viewing of the last 5 users to log in.
Updated Fleet Summary tab to display all assets that are available to the user. Encompassing those assets simply found to be missing, and those assets that are available on other pages within the VisionLink Suite.
Updated Asset Fuel Utilization tab to show idle, working, and run time fuel burn data.
Updated Data feeds to Fleetwave communication to send hour’s data to the UI in overnight updates.
Corrected hour’s data to be displayed properly in Unified Fleet.
Enhanced to display distance data in multi-asset Utilization reports.
Updated the dashboard to display all the fault codes and events received from the machine.
Enhanced Unified fleet that allows VIN tags to be populated in the Fleet Summary URL.
Updated Admin tab to populate email addresses successfully, when developing reports for Email to a list of users.
Corrected accuracy issues found in the runtime fuel burn calculations presented in the asset utilization page.
Corrected the issues in Unified Service that prevented the user from completing service or recording the proper "next service" interval.
Updated subscription services so that dealers have access to the maintenance tab and those tabs that the dealers have subscribed, and removed access for those tabs that are not subscribed.
Enhanced to allow the creation of 3D Monitoring projects in the admin tab and properly pull in associated files created on the device.
Improved to allow Geo Fence boundaries to be deleted.
Corrected asset loading issue when users select Unified Service, Asset details page.
Updated the dealer code database to allow access to asset information, if that asset is within their parent dealer code.
Corrected Asset ID text issues that inserted "??" into the ID when Chinese characters are used.
Corrected issues with customer accounts that are not displayed in the Admin Tab, but assets for same customer are populating in the dealer account.
Updates were made to Unified Productivity to correct issues with population payload data.
Enhanced Asset Operation API to allow downloads of data over larger ranges of time (more pages of data).
Corrected the issue of missing time and date information in single asset reports exported from Unified Fleet.
Enhanced the API feeds for Start/Stop, Fuel, and Hour to improve robustness, since these are relied on heavily by the customers.
Improved create login feature of the Unified Fleet UI to allow dealers wider access to create new users.
Corrected an issue of 24-hour run times.
Improved Map views to help better pinpoint asset locations.
Update adds Load Count API’s for customers using load count scales.
Corrected issues with invalid engine parameter data being displayed.

Unified Suites Improvements (As of 09 September 2017)

The following improvements have been made to the Unified Suites applications with recent updates and patches:

Improved asset utilization/runtime, location, and device type data consistency between VisionLink Legacy and Unified Fleet (UF).
Enhanced the connection between VisionLink Legacy and Unified Fleet to ensure that any groups created within Legacy are displayed properly in UF and contain all correct assets. In addition, any geo-fences removed from VisionLink Legacy will also be removed from Unified Fleet.
Users will now see improved ECM information within the user interface, and will prevent unnecessary information ("unknowns") from being displayed.
Corrected the Unified Fleet user interface to ensure that all assets only show 1 device type.
Improved both Account Selection & User Management within Unified Fleet to ensure that all users are displayed as expected for selection, and new accounts can be added.
Introduced a code solution to allow users to access the "Asset Dashboard" and load all expected asset details.
Corrected all Utilization reports from Unified Fleet to ensure that Total Runtime is included.
Improved ALK map quality near Clayton, North Carolina.
Corrected various Dealer/Customer name translations.
The Unified Fleet map will now update correctly to ensure that whenever a product family filter is applied all expected assets are seen and mapped.
Improved translation is now available for Chinese characters.
The process to pass along asset details (Asset ID, Serial Number, manufacturer, etc.) from Caterpillar to Unified Fleet has been improved.
Corrected an issue where assets could potentially report a "DEF last reported time" while not actually reporting any DEF levels.

VisionLink

Release Notes for VisionLink 2.23.9

The resolution of VisionLink software 2.23.9 is given below.

Updated Administrator function to allow new users created with default languages Japanese or Russian can change user preferences.

Release Notes for VisionLink 2.23

The resolutions of VisionLink software 2.23 are listed below. For a list of resolved Project Monitoring issues and enhancements, refer to the Project Monitoring Software Help.

Updated fuel loss alert to provide single report to the customers.
Updated VisionLink to match machine icons with the machine model.
Updated all users to allow them to download the User ID list from VisionLink.
Updated to provide Operator ID / Names consistently in download reports (if applicable).
Corrected various Czech translations.
Corrected various Portuguese translations.
Updated various reverse geo-coding results to show correct machine location.
Ensured that entered email addresses for alerts can contain apostrophes (‘).
Improved the responsiveness for Locator Geo-Fence alert to ensure that they are sent correctly, and not delayed.
Updated to allow an increase to the hour amount always for assets in VisionLink.
Updated daily location report to show addresses instead of lat-long, when addresses were the selected option.
Improved the VisionLink Mobile application to ensure that users can scroll while using ALK maps with Android systems.
Improved the VisionLink Mobile application to prevent users from receiving errors when attempting to check hour meter updates or nearby asset locations while using an iPhone.
Updated to display China asset location in the "Fault Codes" tab.
With the latest Chrome update, users will no longer experience the problem where exported files would not be downloaded as a .CSV.
Updated to show maintenance interval PM 1 always in the "Manage Service" tab to allow edits.
Updated BJ6 and TZL prefix machines to show all major component recondition intervals correctly.
Updated to show the road names correctly when choosing the Chinese language option.
Updated to change a password efficiently in VisionLink.
Improved data flow between Unified Fleet and VisionLink Legacy to ensure that both applications show the same number of assets for a given Fleet.
Corrected reverse geo-coding to link proper addresses to the correct location.
Improved ALK mapping visual quality within the Ohio, US.
Enhanced default ALK zoom level.
Improved ALK reverse geo-coding within Australia to return correct location, addresses, and suburbs.
Corrected ALK reverse geo-coding between Armenia and Turkey.
Prevented unsubscribed Legacy (PL121/321) devices from sending data to VisionLink for assets currently subscribed with Next Generation devices.
Improved the efficiency percentage calculation for Unified Fleet.
Improved Report Wizard to send reports in the selected Spanish language.
Improved VisionLink Legacy access options to ensure that all users are able to open the application when it is selected, instead of being directed to a blank page.
Improved the Payload calculation within VisionLink to ensure it is accurate and matches with what is reported within the Product Status Report (PSR).
Improved Transport Layer Security (TLS) 1.1 integration with salesforce to support the use of VisionLink API's.
Corrected various links in Cat^® Health to lead to the proper pages within Service Information System (SIS) for troubleshooting.
Improved detailing for ALK maps within Pakistan.
Updated VisionLink to show a location for only the last searched asset.
Updated location field in the user interface to show proper location.
Improved customer account consolidation process to ensure that dealers is now able to view all assets within their fleet belonging to associated customers.
Improved ALK map quality within Slovakia.
Improved ALK map location precision within Peoria, IL.
Improved ALK map location reporting to ensure that map location and address displayed match.
Updated to prevent discrepancy between last reported asset status in VisionLink Legacy and Unified Fleet. Assets reporting correctly in VisionLink Legacy will now appear properly in Unified Fleet.
Updated to match the data shown in VisionLink Legacy with what was reported in certain pages within Unified Fleet.
Updated to allow the selection of all available accounts when logging in to Unified Fleet.
Updated to prevent receiving alerts contained out-of-date hours for Maintenance notifications.
Improved PM Alert triggering to ensure that any upcoming Service Due notifications would generate all relevant alerts and emails.
Improved Fleet Usage reports to ensure accuracy when viewing distance traveled for all assets.
Updated to display correctly subscribed assets within the "Maintenance" or "Health" tabs of VisionLink Legacy.
Updated to send the data correctly to VisionLink from an onboard device to ensure it is populating the user interface itself.
Updated all asset models to appear correctly within VisionLink.
Engine models have been updated to reflect the correct Engine Product Family.
Improved ALK maps to properly reflect road placement within northern Minnesota.
Improved ALK maps to properly reflect region accuracy and placement within Toowoomba Queensland, Australia.
Improved ALK maps quality with regards to reverse geocoding, to properly reflect addresses within Nevada.
Improved location accuracy for assets located within Saudi Arabia, Lebanon and Iraq.
Improved Asset History report to correctly show data using the customer preferred time zone.
Updated to allow access to multiple accounts in Unified Fleet.
Updated to ensure that the Legacy application is available for selection.
Improved reporting speed for Locator (PL131/PL141) generated alerts.
Improved Fault Code alerts to ensure that descriptions are always included.
Updated to prevent similar fault codes with different severity levels from being merged into one event.
Improved to ensure that the users can have their accounts updated from standard to Admin access.
Update to ensure that the assets will appear in Unified Fleet if they are available in the Unified Dashboard.
Improved to allow users to access Cat inspection through the VisionLink User Interface.
Improved Device Configuration page to allow for over the air adjustment of PL542 hours.
Updated to carry over Asset ID's changed in the VisionLink Legacy User Interface to Unified Fleet.
Updated to allow users to roll back hours for the PL240 from the VisionLink User Interface.
Improved to ensure that all the prefixes have parts and/or checklists available within the Maintenance tab.
Improved to prevent assets from losing their subscription when adding Advanced Productivity to a Dual-Mode asset.
Improved various data feeds to ensure that Utilization & Location data remains consistent between VisionLink Legacy and Unified Fleet user interfaces and reports.
Improved reports to ensure that allAPI’s display consistent information when compared to each other.
Improved the VisionLink Legacy application to prevent users facing error after being idle for an extended period of time.
Additional capabilities have been added into Unified Fleet to ensure that all assets are included in "On-Demand Fleet" reports.
Improved ALK Map addresses and reverse geo-coding within Nevada, Thailand, Vietnam, and Laos.
Improved sorting capability within the Unified Fleet Summary table.
Enhanced the Unified Fleet Generate Report Functionality, to ensure that all records match as expected.
Improved VisionLink diagnostics so that all diagnostic codes seen in the API are the same as seen in the User Interface and sent from the device.
Improved the Unified Fleet log-in process to ensure that users have access to all their accounts.
Improved the data-feed between VisionLink Legacy and Unified Fleet to maintain consistency between the applications.
Improved Reverse Geo-Coding logic in Alaska and Russia to provide more accurate addresses.
Enhanced the subscription downgrade process to ensure that all relevant information is continued to be displayed within the VisionLink User Interface, regardless of previous subscription.
Users can now access the Advanced Productivity Application from within Unified Fleet.
Improved the Landfill Filter to ensure that duplicate results are not shown.
Improved the Asset Security Configuration screen & R-Term Configuration menu to always reflect the most recent Security/R-Term configuration sent or received.
Corrected the Report Wizard to ensure that errors do not occur when creating an On-Demand Health Fault Code report.
Enhanced the VisionLink Report Wizard to ensure that downloaded reports reflect the same time-zone preferences set in the online User Interface.
Improved VisionLink working logic to ensure that any assets sending a "Stop message" reflect the local stop time within VisionLink.
Improved UCID Account merging process to prevent further errors when attempting the proper merging process.
Corrected the Site Exit alert rules to ensure that only the correct assets are displayed as available to prevent any confusion.

Note: Be aware, after creating a new user account, the user will need to wait for up to 5 minutes for the account to be available for log-in. If unable to log in after 5 minutes, contact VisionLink for support.

Note: For security purposes, VisionLink includes a spam filter for all email notifications. If a user is experiencing issues with receiving emails from VisionLink, submit a ticket to VisionLink resources to work with support to reestablish email validity.

Enhancements

Notifies you when the operator changes the power mode (economy, power, and run) of assets with PL631 devices. Previously, only the operator knew which power mode was selected. This information is important because the economy mode optimizes fuel consumption over power while the power mode optimizes power over fuel consumption by compensating for engine droop. This feature enables you to monitor performance so you can train customers and operators how to improve fuel consumption, performance, and overall asset efficiency.

In the Parametric Gauges menu option in Asset Details, dashboard opens a new screen that displays the following parametric values from Volvo Eicher Commercial Vehicles (VECV) and Escorts assets:

Engine Speed
Engine Coolant Temperature
Battery Voltage

An Engine Coolant Temperature report is available for VECV and Escorts assets.

Release Notes for VisionLink 2.22

The resolutions of VisionLink software 2.22 are listed below. For a list of resolved Project Monitoring issues and enhancements, refer to the Project Monitoring Software Help.

Users will now be able to set up and export Mixed Fleet Integration reports as expected.
Users will no longer receive fault codes that are missing the description. These fault codes will also no longer incorrectly have "Management Computer" as the source.
Electronic Control Module (ECM) Information sent from onboard devices will now properly be displayed within the "System Details" page in VisionLink.
Correctly subscribed and reporting assets will no longer be stuck showing as "Awaiting First Report".
Elite Cat^® Product Link systems will now display the Radio firmware within the "System Details" page.

Enhancements

Working time can be calculated based on an asset's transition from Asset On to Idle states and from Idle to Asset Off states. The asset is considered to be working from the time the device reports an Engine On event until the time it reports an Idle Start event, and from the time the device reports an Idle Stop event until the time it reports another Idle Start or Engine Off event. A green bar in Asset Operations indicates that the asset was working.

Users can set up generator-specific Last Known Status alerts for generator sets equipped with a PLE641 or PL641 device. Generator-specific status alerts include:

Engine Stopped
Engine Running
Engine Cool Down
Engine Stopping
Not Ready to Run

A Password field has been added to the Test feature for other OEM providers.

VisionLink will no longer support creating most Asset Status alerts for PL321SR and PL321VSR systems. Non-Reporting alerts will still be supported. This change was made to prevent undesired Operation Time Boundary Violation events (E2133) from occurring on machines equipped with these systems. Existing alerts created prior to this release will not be deleted.

To manage performance better, when creating an alert, users will now only be able to add a maximum of 50 contacts. Any existing alerts that are set up to notify over 50 contacts will be reconfigured into multiple accounts.

Release Notes for VisionLink 2.21

The following issues have been resolved in the VisionLink software for 2.21. For a list of resolved Project Monitoring issues and enhancements, refer to the Project Monitoring Software Help.

Users will no longer encounter alerts being delayed by as much as 2 hours.
The "Monitored When" selection in the Configure Devices tab will no longer return to its default value of "Always" after being edited for the first time.
Name of the Operator will now be pulled in correctly when fault code events are generated.
While using the mobile site, customers using the Korean language setting can now complete PM services with no error.
Descriptions will no longer be blank in VisionLink for fault codes generated from a PL421 device.
The option where satellite devices were able to have work definitions be set to "movement based" even though movement start/stops are not supported on satellite devices has been removed to prevent confusion.
Improved reverse geo-coding has resolved various location inaccuracies around Cambodia within VisionLink using ALK maps.

Note: Fixed with the VisionLink 2.20 release was the issue where certain Chinese characters were not being displayed within the VisionLink User Interface.

Enhancements

When supported by the asset, the Asset History report now includes daily occurrences of Idle Start/Stop events. See Reports.

Administrators and Standard users with Manage Site Boundaries permissions can now create landfill-specific site boundaries. In the "Manage Site Boundaries" wizard, select "Landfill" from the "Site Boundary Category" drop-down list. For more information, see Creating sites and the Project Monitoring Software Help (available only if your company has a relevant Project Monitoring service plan). Access it from the "Help" menu.

Release Notes for VisionLink 2.20

The resolutions of VisionLink software 2.20 are listed below. For a list of resolved Project Monitoring issues and enhancements refer to the Project Monitoring Software Help.

VisionLink will no longer display a blank page when Korean, China, Japanese, or Thai is the selected language.
Hours and Location data will properly populate into VisionLink and will no longer be intermittently lost.
Custom Intervals are now viewable and trackable in the Manage Service screen.
China assets will now properly process and synchronize remote Disable/Normal commands.
VisionLink and ALK have improved map picture quality for certain problem areas.
VisionLink will no longer send three similar notification alerts for the same Fuel Loss alert when there should be only one.
In VisionLink 2.20 release, machines have been properly reporting machine location and city and reverse geo-coding has been improved.
VisionLink will no longer send three similar notification alerts for the same service interval when there should be only one.
Hour meter amounts and locations will now be included in all alerts for fault codes and now there is no possibility of missing required information.
Resolved Store error where asset did not have a device associated with it.
Previously deleted alerts will not send any further alerts from VisionLink.
Engine Idle Reports are now available for the month of October 2015.
In VisionLink 2.20 release, alerts will no longer be delayed by as much as 2 hours.
All the payload have been secured and hence assets are able to subscribe and the assets can now be given services.
Customers are now able to appear from the last login date for the User Account Report In VisionLink 2.20 release.
With the 2.20 release, all switches will correctly show current state and availability and switches are shown as configured.
On clicking the export button from user accounts, the report will no long be a duplicate of the Cat^® Fleet tab exported report.
VisionLink will now correctly report Idle time and fuel information, if such information is being reported from the asset.
Users can now successfully create Maintenance PM intervals for an asset.
Asset Usage Hours will now be correct in the Usage Summary Report with improvements introduced in the 2.20 update.

Enhancements

Idle Start/Stop events can be consumed and stored by the VisionLink software and reported in the Asset Operation (VisionLink-Ready) API data feed. Access API Documentation from the "Help" menu.

Note: This feature is not available for VisionLink software users in China.

The VisionLink software login process has changed to accommodate access to the VisionLink suite of applications. To log in to version 2.20 of the VisionLink software (also known as VisionLink Legacy), follow the below mentioned steps:

Open a web browser on your desktop or mobile device and enter "www.myvisionlink.com". You will see a new VisionLink landing (home) page.
Select your preferred language to access the home page content.
Select "Login". A new VisionLink login screen appears.
Enter the user name and password. The user name is now your verified email address associated with your VisionLink account.
Note: If you cannot log in to VisionLink using your current login credentials, contact your Administrator or Dealer.
Select "Sign in" to return to the VisionLink home page.
Select the "App Launcher" icon
Select "VisionLink Legacy". The VisionLink Legacy software opens in a new browser tab
If your email address is associated with more than one VisionLink account, select the account from the Customer drop-down list.
Note: To access VisionLink Legacy without accessing the new VisionLink home page, enter and bookmark "www.legacy.myvisionlink.com".
Note: The login process for VisionLink Legacy on your mobile device has not changed. Open a native browser on your mobile device and enter "mobile.myvisionlink.com".

You can now manually enter API data endpoints and add those endpoints to your AEMP data feeds. This feature allows you to view data from all the assets of your AEMP-compliant OEM data providers in the VisionLink software. Previously, users were limited to working with a predefined set of API data endpoints. For more information, see Configuring mixed fleet integration.

Administrators can now create Single Sign-On (SSO) user accounts in the VisionLink software. This feature enables you to create SSO user accounts using a method that does not trigger a VisionLink account verification or security process for these users.

Note: This feature is not available for VisionLink software users in China.

Perform the below mentioned steps to create SSO user accounts:

In the Administration tab, click "User Accounts". The "User Accounts" page appears.
Click "Add SSO User". The "Add SSO User" wizard appears. This wizard is similar to the "Add User Account" wizard, except entering the SSO ID associated with the user instead of the user name and email address.
The SSO ID must be between 2 and 200 alphanumeric characters in length (no space). It can be the CWS ID for Cat users or another native authentication mechanism used by OEMs.
Enter the user details and click "Save". A confirmation message appears, telling you that the new SSO user account has been created successfully.
Click "OK" to confirm. For more information, see Adding SSO user accounts.
Note: A new User Type column has been added to the User Accounts page, which contains either Native for VisionLink user accounts or SSO for SSO user accounts. In addition, the "User Name" column has been renamed "User Name / SSO ID".

Release Notes for VisionLink 2.19 (March 18, 2016 ROW / March 22, 2016 China)

The following issues have been resolved in the VisionLink software for 2.19. For a list of resolved Project Monitoring issues and enhancements, refer to the Project Monitoring Software Help.

API

The AEMP feed no longer fails to retrieve data when one or more assets lack model information.

BSS

A code issue caused significant performance degradation in VisionLink’s ability to process service activations, device/asset creations, and device replacements/transfers from the Trimble Store. This issue has been resolved.

Help

The VisionLink software "Help" now correctly states that only a Basic service plan is required for Asset Utilization data reporting. Previously, the "Help" incorrectly stated that a Utilization service plan was required for Asset Utilization data reporting.

Map

VisionLink will now show correct addresses while using ALK. Previously, address information would occasionally show "AS" within the address.

Reports

Users had reported issues with exporting 2D details into an excel spreadsheet. The time-out causing this issue is now resolved.

Switches

Switches can now be successfully edited on PL631 Pro Satellite Radios from the VisionLink Administration Tab.

VisionLink will now show all switch alerts sent out by Next-Gen Telematics, where previously some switch alerts were not being displayed in VisionLink.

Switch events will no longer be marked "Off" when they should be marked "On" when comparing Asset History from VisionLink to correct data sent from machine.

Enhancements

Mixed-fleet Integration Feature Enhancements

The mixed-fleet integration feature is now available to all Administrators. For more information, see Manage Mixed Fleet Integration wizard.
Administrators can grant access to this feature to Standard users. For more information, see Adding user accounts.

New SSO User Accounts

Administrators can now create Single Sign-On (SSO) user accounts in the VisionLink software. This feature enables you to create SSO user accounts using a method that does not trigger a VisionLink account verification or security process for these users.

Note: This feature is not available for VisionLink software users in China.

In the "Administration" tab, click "User Accounts". The "User Accounts" page appears.
Note: The SSO ID must be between 2 and 200 alphanumeric characters in length (no spaces). It can be an email address, the CWS ID for Cat users, or another native authentication mechanism used by OEMs. The SSO ID must be unique across all VisionLink accounts.
Enter the user details and click "Save". A confirmation message appears, telling you that the new SSO user account has been created successfully.
Click "OK" to confirm. For more information, see Adding SSO user accounts.
Note: A new User Type column has been added to the User Accounts page, which contains either Native for VisionLink user accounts or SSO for SSO user accounts. In addition, the User Name column has been renamed User Name / SSO ID.

General Enhancements

When a Site Entry or Site Exit alert is created, the site information is automatically dispatched to the device. Previously, the site information was dispatched to the device only when its asset entered the site. This enhancement ensures that site entry events are not missed, especially for devices that may report location only four times per day.
The fault code for ECU Failure has been renamed Engine Overheat. This feature is supported only by Tata Hitachi assets.
Service intervals, checklists, and parts lists are now added as independent intervals when L&T 9020 wheel loaders are provisioned in the VisionLink software. For more information, see Maintenance tab.
The VisionLink software supports these additional fault codes for L&T assets:

- Low Engine RPM

- High Engine RPM

- Low Brake Oil Pressure

- Hydraulic Oil Pressure - High

- MCB Off

Release Notes for VisionLink 2.18 (February 19, 2016 ROW / February 23, 2016 China)

The following issues have been resolved in the VisionLink software for 2.18. For a list of resolved Project Monitoring issues and enhancements, refer to the Project Monitoring Software Help.

Administration

Firmware values displayed in the Asset Details - System Info screen are now in sync with the values displayed in the ECM Information pane.
ECM information for CDL-capable devices is now updated and displayed in the ECM Information pane in the Asset Details - System Information screen.

API

An issue with the Query API and Data-In router that resulted in intermittent HTTP 500 -Internal Service errors being thrown has been resolved.

Asset Security

Asset Security for Dealer and Corporate account administrators is now enabled by default.

Help

The Help has been updated to reflect the removal of the movement work definition as a requirement for the State Mileage report.

Maintenance

Runtime hours or odometer readings for a manual device now are updated successfully with a completed service level after the latest service level was skipped.
Manage service options in the "Maintenance Summary - Asset Details" screen are now available for supported asset makes.

Reports

The Engine Idle report sample has been corrected to display a PL522 device type.
Users with administrator rights can now run the user privileges report.

Enhancements

The VisionLink software supports the following new alerts:

- Engine Idle Alert- Notifies you of assets that are idling excessively and wasting fuel.

- Power Mode Change Alert- Notifies you when the operator changes the power mode (economy, power, and run).

The VisionLink software now supports the following Cat devices:

- PLE641 and PL631- Dual-mode device consisting of a cellular device with radio ( PL641) and PLE601 and a satellite device with radio only ( PL631). This device provides multimode communication with auto switching.

- PL141- Cellular devices that provide location for unpowered assets.

- PL131- Satellite device that provides location for unpowered assets.

Note: The PL141 and PL131 devices can be configured to report location Daily, Weekly, or Monthly.

ALK Map is now set as the default mapping tool for the VisionLink software on desktop and mobile devices. The ALK Maps platform is built from industry-standard commercial routing and map data. It provides added value and vehicle-specific routing and mapping for customers tracking construction and on-highway transport vehicles and equipment.
When ALK Maps is set as the default mapping tool. The system offers suggested locations based on the characters you enter in the search location field. Enter two characters before the system can provide suggested locations in a drop-down list, from which you can select the desired location.
When a new VisionLink account is created in the Trimble^® Store. The VisionLink software automatically initiates the verification process for the first administrator e-mail address set up for the account. This administrator will be granted access to all system functionality, which includes the ability to add other users.
The verification e-mail and password reset e-mail have been updated with a note instructing VisionLink mobile software users to use a desktop browser to verify their e-mail addresses and reset their passwords.
New Data-In to support Genset Statuses:

- Stopped

- Running

- Cool Down

- Engine Stopping

- Not Ready to Run

New Data-In to support Enhancements to Operator ID'S:

- First Name

- Last Name

- Description

- Operate ID

- Type

Release Notes for VisionLink 2.17 (November 13, 2015 ROW / November 19, 2015 China)

The following issues have been resolved in the VisionLink software for 2.17. For a list of resolved Project Monitoring issues and enhancements, refer to the Project Monitoring Software Help.

API

Fuel Engine Reporting Version 3 message processing now allows 100% fuel readings. Previously, a fuel level of 100 was written into Data Engine Parameters as a null value.
A blank GPS Device ID is no longer throwing an exception in the Asset ID cache.

BSS

Customers can now cancel service plans on an asset that has two service views for the same service, asset, and customer in the service view.

Fleet

Searched assets are now displayed in the Fleet Summary as expected.
Asset Detail now displays the asset location ZIP code as expected.
Asset locations are no longer displayed incorrectly.
The UCID column in the Fleet Summary page is now populated with the Network Customer Code in the account when the Customer's Network Customer Code is not provided.
The VisionLink software now displays Working/Idle times for PL241 devices when using off-board work definitions

Reports

Asset History reports no longer show duplicate switch events.

Translations

Customers using the Spanish language preference whose e-mail addresses have not yet been verified are now able to continue without receiving an error.

User Accounts

Customers can now create a user account with a valid e-mail address that contains an apostrophe.
SSO users are no longer receiving erroneous verification reminders.

VisionLink software for China only

OEM data feeds no longer fail with server 500 errors (errors retrieving device messages) for Voyager / RFID customers. In a previous version of the VisionLink software, the latitude / longitude coordinates received through the OEM data feed were replaced with street addresses. However, RFID messages do not contain latitude / longitude coordinates because they are not machine-event messages. To resolve this issue, address lookups are no longer performed on RFID messages.

Enhancements

A 10 minute tolerance has been added to 24-hour Runtime values. This adding means that Runtimes reported in a 24-hour day can now report up to 24 hours plus 10 minutes, and still be included in daily runtimes. This enhancement impacts all device types that report Runtime for assets with active Utilization service plans.
The User Privileges report has been enhanced to include the following information, which facilitates administrator's ability to audit all users within their accounts.
ALK Map is now set as the default mapping tool for the desktop and mobile devices.
You can now export mixed fleet payload information, which is converted to a CSV file. This feature captures serial numbers automatically, which eliminates potential conflicts between serial numbers reported in the payload and serial numbers provided by customers.
Administrators can now edit the following user profile information: First name, Last name, Email address, Phone number, and Address.
VisionLink is now reporting the Asset Utilization/Fuel Utilization for PLE64.

Release Notes for VisionLink 2.16 (August 7, 2015)

The following issues have been resolved in the VisionLink software for 2.16. For a list of resolved Project Monitoring issues and enhancements, refer to the Project Monitoring Software Help.

Alerts

Customers can now see alerts as expected when selecting a date range of up to 13 months.
Fault code and switch alerts for assets equipped with PL321 device types now display N/A for Hour Meter and Location.
Verification e-mail no longer contains password and, a hyperlink will be used to verify.

API

The HTTP response code 403 is no longer returned erroneously when a Cat^® OEM Data Feed client submits two or more sequential requests within an interval of less than 1 second.
AEMP feed returns data if an asset has an invalid number of runtime hours.

Database

Customer names using curly brace characters { } are now supported in the VisionLink software.
v2.15 of the "SMULoc" API Data Feed stored procedure has been rolled back to v2.13 due to performance degradation.
The failed messages were retained and submitted.

Maintenance

Customers with names longer than 50 characters can delete service history without getting an error.
It was one time only change was made at the back office that corrected the issue system.

Maps

Asset Make/Models that contain a backslash character (\) are displayed on maps as expected.
The ALK mapping tool provides the map view as expected when the user zooms in closer than 500 m in certain regions.

OEM

L&T (LTCEL) is now able to view LTCEL-specific features in the VisionLink software.
LeeBoy is now able to view LeeBoy-specific features in the VisionLink software.

Translations

Alert mails no longer default to a language other than the language preference set by the user.
Spanish translations of the Lifetime Fuel Meter and Lifetime Idle Fuel Meter column headers in reports have been corrected.
VisionLink Ready Assets data feed displays Unicode asset names correctly.
Support for Russian language has been applied added to all fields in the API.

Utilization

Working Time bars are displayed correctly in Asset Operation. Previously, when the work definition was set to an option other than Engine Sourced, and the device sent two consecutive Start Moving events without a Stop Moving event. Then the Working Time bar was displayed incorrectly.
Search results from the Fleet view now match search results from the Asset Operations view.
Payload - Asset Details no longer displays duplicate records when a service plan started and ended on the same day.
Asset Operation values for Working Time starting periods in a day are no longer missing.

VisionLink Software for China only

An invalid error message is no longer displayed when a user with more than 16000 assets selects the Export option.
Changes to user preferences can now be saved.

Release Notes for VisionLink 2.15 (July 6, 2015)

The following issues have been resolved in the VisionLink software for 2.15. For a list of resolved Project Monitoring issues and enhancements, refer to the Project Monitoring Software Help.

Maps

The white "status box" on the hours & location screen on VisionLink has no spacing between the bottom of the text & the bottom of the box.

Configuration

The VisionLink 2.15 improvement for configuring PLVIMS system allows you to set the following parameters: Daily Report Time, GlobalGram mode, Hour Meter Adjustments, Report Frequency, and Hour Meter/Fuel Report.

Alerts

Alerts no longer report an invalid location when the absolute value of the current latitude is < 2.
An issue that caused a mismatch between an asset's location in an alert and in the VisionLink software user interface has been resolved.
Switch alerts are triggered as expected for PLE641 devices.

API

Resolved issue of API returning code 500 for Non-Visionlink machines. Will not return code 404 as expected.
The Asset Utilization schema has been updated to include Callouts elements.
Multiple payload requests published within a second to the Data-In Router are processed successfully without causing a 500 error to be returned.
The OEMDataFeedSvc now removes control characters from parameters as expected. Previously. a control character in the Sensor-ID parameter was not serialized into XML, causing a 500 error to be returned.
When processing messages with multiple (~1000) payloads from numerous unique assets and device types by the Data-In Router, the messages are now being processed successfully without internal server errors. Previously, some of those messages were being dropped.
Data-Out functionality is now working as expected. Previously, a version conflict caused outbound communications to devices that do not report directly to the VisionLink software resulted in exceptions generated from the Flex Gateway.
Diagnostics Data and Event Data API provide the exact severity-level values reported by devices, even when those values are outside of the <level> element's restricted values (0, 1, 2, 3).

Asset Details

The System Details screen now displays the Data Link Type correctly in the Device Information pane for PL522/523 devices.

Database

Version 2.14 SMULoc API data feed stored procedure was rolled back to version 2.13 due to an error caused by new next Bookmark logic in 2.14, which previously returned a NULL value when the Has More Data flag was false.
MTSOUT Data Cleanup jobs no longer remove firmware update requests while they are still pending.

Device Hardware/Firmware

If Global Gram is enabled for PL321/PL121 devices, outbound messages are sent to the correct ORBCOMM email service. Previously, messages were sent only to the ORBCOMM email service in the western hemisphere.
When the Data Link source of hours is changed to Datalink from R-Term AC, the runtime calibration is no longer applied in error.

Preferences

The Moscow time zone has been updated to UTC +3.

Reports

On-demand reports are displayed properly in mobile devices using iOS.
When an Engine Idle report is generated in Czech, report contents and the VisionLink software UI are translated properly.

Translations

The Russian version of the VisionLink Terms of Use and End-User License Agreement is displayed for new users as expected.

Maintenance

Extra Machine Maintenance Parts list and/or Checklist data are now available for prefixes that require multiple parts list.

Release Notes for VisionLink 2.14 (April 1, 2015)

The following issues have been resolved in theVisionLink software for 2.14. For a list of resolved Project Monitoring issues and enhancements, refer to the Help menu in VisionLink help or go to "dealer.cat.com/PL".

Administration

The timestamp for a changed asset ID is now recorded correctly in the database.
Improvements to Device Configuration screen to reduce time outs when several devices are selected.

Alerts

The event timestamp in alerts is now being reported in the time zone of the asset. Previously, the alert reported the event in GMT instead of in the time zone of the asset.
Changed asset IDs are now reported correctly in alerts. Previously, the alert showed the old asset ID, even though the changed asset ID was recorded correctly in the VisionLink software.
When a device triggers separate alerts for multiple occurrences of a fault code with different severity levels at the same time, all occurrences of the fault code are now displayed in the VisionLink UI. Previously, only one fault code with one severity level was displayed in the VisionLink UI, even though more than one alert was generated.
When one of two fault codes alerts configured for two sites is triggered for one site, both alerts are no longer triggered incorrectly for both sites.
Alerts for Avoidance Zone Sites which automatically creates Site Entry and Exit Alerts can be deleted.

Asset Details

ECM Information records for groupings of ECMs incorrectly identified as duplicate ECMs are now included in Asset Details - System Details as expected.
ECM information in VisionLink Systems Details screen now supports J1939 CDL data link type, thus allowing ECM information to display for assets using PL321VSR module types.
Icons are being assigned correctly for Serial Number prefix PF4 and ; LBF.

Emails

Emails from the VisionLink software (including alerts and password requests) are being sent within 3 minutes as expected. A previous database upgrade was found to be incompatible with our email service, causing emails to be delayed for 15 minutes or longer. This issue has been resolved.

Health

The spelling error in the J1939 fault code description "Transmission Shift Rail 1 Position: Voltage About Normal, Or Shorted To High Source" has been corrected to "Transmission Shift Rail 1 Position: Voltage Above Normal, Or Shorted To High Source".
Runtime hours and locations are no longer missing from fault codes.
Fault codes are now passed to and displayed in the VisionLink software as expected. Previously, an intermittent data synchronization issue caused some fault codes to be dropped.
An issue that prevented the Tire Monitoring page from being displayed has been resolved with an updated stored procedure.

Maintenance

Missing PM 1s for assets without sales model information in the VisionLink software has been addressed with a database update.
The length of the "PerformedBy" column that stores the name of the person completing service in the "CompletedService" tables has been increased to match the length of the Name column in the Customer table.
Edit option has been added for "Due At Hours".

Reports

The Date Last Reported is now displayed in the time zone set in Preferences in the Asset History report.
VisionLink is not showing an error when loading Fleet Summary reports.
Incorrectly revoked execute permissions that caused Fleet Utilization, Engine Idle, and Backhoe Loader Operation report issues have been reinstated. Previously, this issue caused report generation, report formatting, and scheduled report email link issues.
Edit option has been added for "Due At Hours" under the "Mat" tab.

Utilization

Asset Operation details appear as expected in Day and Month views after a Preference has been changed.
Customers can now update the Idle and Working Fuel Burn Rates to default values and see the fuel data from that point forward.
Engine Stop and Engine Start events that occur on nonconsecutive days (for example, when separated by a weekend) no longer trigger Idle/Working events on days when the assets engine/ignition are off. Previously, assets appeared to be continuously working when they were idle.
Improvements to processing data for Payload, Utilization, and Cycle count after device onboarding.

Help Menu

Updated documentations for VisionLink Help to convey AEMP feed limits.

API

Response improvements to reduce service delays to API data feeds.
Improvements to Engine API Feed Parameters that allow more engine types to report data.

VisionLink Software Help

Updated documentations for VisionLink Help to convey AEMP feed limits.

Release Notes for VisionLink 2.13 Update 2 (Jan 30th, 2015)

This resolution contains the following features, utilities, enhancements, and improvements:

3D Project Monitoring customers can now turn OFF all Lift Filtering in the Filters Panel to view raw Production data, which may include superseded layers.
The Connected Applications menu option (Administration tab) is again available for GeoManager software users.

Release Notes for VisionLink 2.13 Update 1 (Jan 23th, 2015)

This resolution contains the following features, utilities, enhancements, and improvements:

For PLE641/PL641 and PLE631/PL631 devices, more rules for detecting potential fuel loss when an asset is not running have been added to Fuel Loss alerts:

1. Stop Fuel level is reported 60 seconds after an Engine Off/Ignition Off event

2. Start Fuel level is reported 60 seconds before an Engine On/Ignition On event

The VisionLink Help "What's new in this release" topic has been updated with an overview of the new Connected Applications menu option (Administration tab) for Trimble GeoManager Field Management software users. This feature lets GeoManager users see both VisionLink and GeoManager data on a single map in GeoManager.
Customers with supported assets can now see tire monitoring data as expected in the Tire Monitoring page. Previously, no tire monitoring data was displayed and an invalid error was thrown when the customer navigated to the Tire Monitoring page.

Note: This feature is available only in English for VisionLink 2.13. Connected Applications are not translated into other languages in the VisionLink UI.

Release Notes for VisionLink 2.13 (January 17, 2015)

The following issues have been resolved in theVisionLink software for 2.13. For a list of resolved Project Monitoring issues and enhancements, refer to the Help menu in VisionLink help or go to dealer.cat.com/PL.

Administration

Outbound messages to Orbcomm-based PL321/PL121 modules are sent in Global Gram mode as expected.
ECM information is now being processed correctly, and device configuration pending flag removal is now working as expected.
Users with multiple sessions are no longer listed multiple times in User Accounts.

Fault codes

New update for missing link in SIS, but if there is more missing link after that we will update them as they come.

Alerts

Invalid id Fuel Loss alerts triggered by incorrect data stored in a database table are no longer sent to customers.
Correct spelling mistake in J1939 Fault code descriptions "About" changed to "Above".
Site Entry Alert emails display the location at the time of the alert.

Maps

Improved back-office links to VisionLink Maps.

Fleet Summary

Make code descriptions display CAT instead of CATERPILLAR INC.

API

OEM Data feed errors due to bad data no longer error-out the entire feed when invalid values are encountered.
API feed documentation has been updated to reference the latest versions and schema downloads/examples.
An issue with Data-In feeds not processing certain records correctly has been resolved. This issue had caused a series of missed messages in the VisionLink software, and data to be missing from NH_DATA and NH_RPT database tables.
Data-In feeds no longer drop messages containing the Total Fuel Liters message.
The Fuel data feed<moreData> element now returns "true" if more fuel data exists.
The service activation error "Unknown SubscriptionIdentifier. Subscription does not exist" is no longer thrown after a subscription has been successfully activated.

Asset Security

The asset security status displayed in the Asset Security tab and the Asset Details Dashboard now match the asset security status displayed in alerts after asset security configuration messages are received

BSS

Vermeer asset models can now be updated successfully through BSS.

Exports

The Login Creation Date and Last Login Date date and time formats are now consistent in user account data exported to CSV files.

Groups

Empty groups can now be deleted, edited, and reused.

Health

Null TMS temperature and tire pressure values are no longer displayed as valid values in the VisionLink software.
Temperature and tire pressure charts now show scatter plot points for valid data.

Maintenance

Long account names no longer hide Generate and Close buttons in the Print Service dialog.

Reports

Saved 3D Project Monitoring - Station and Offset reports now retain all Details settings when edited or generated as on-demand reports.
The Asset History report now shows correct switch descriptions for PLE641/PL641/PLE631/PL631 devices.

Translations

The Portuguese translation for "Reset Intervals to Default" has been corrected.
The French translation for "Idle Hour Meter" has been corrected.

User Interface

The abbreviation for Australian Eastern Standard Time has been corrected to AEST. Previously, the abbreviation EST was displayed.

Utilization

Customers can now see payload data in Asset Details as expected for a date range in which a data spike condition occurred.
A fuel burn rate data rounding error compounded over several calculations has been corrected.
Estimated burn rate units are now consistent with the burn rate units displayed elsewhere in the VisionLink software.
Estimated Working and Idle fuel burn rates are now consistent with the burn rates displayed in the Asset Utilization Comparison page
Cycle count values are now displayed in the Payload screens for the first day the device reports payload data.
Payload values for assets without Utilization subscriptions are no longer displayed in Asset Details - Utilization - Payload screens.

VisionLink Software for China Only

Tamper levels can be set independently of setting lease ownership claims in Asset Security.

Release Notes for VisionLink 2.12 Update 3 (December 5, 2014)

This resolution contains the following features, utilities, enhancements, and improvements:

A new timezone update utility has been implemented to accommodate recent changes to Russian timezones. This utility updates 2014 timezones and loads new 2015 timezone data into the VisionLink software.
ECM information is now being processed correctly, and device configuration pending flag removal is now working as expected.
An MTS Gateway processor instrument has been implemented to help diagnose recent Production backlog issues.
Mass Haul is now being activated for customers with 2D only Project Monitoring service plans.

Release Notes for VisionLink 2.12 Update 2 (November 14, 2014)

This resolution contains the following features, utilities, enhancements, and improvements:

Customers will experience faster full-fleet summary loading due to login performance enhancements.
VisionLink can now receive J1939 and CDL ECM information independently for assets equipped with PL6xx/PLE6xx devices. Previously, the system expected J1939 and CDL ECM information to be received together.
Invalid Fuel Loss alerts triggered by incorrect data stored in a database table are no longer sent to customers.
Customers can now see payload data in Asset Details as expected for a date range in which a data spike condition occurred.
The Asset History report now shows correct switch descriptions for PL6xx/PLE6xx devices.
The Fuel data feed <moreDate> element now returns "true" if more fuel data exists.
3D Project Monitoring: DXF file rendering issues have been resolved so the linework and alignment are rendering as expected.

Release Notes for VisionLink 2.12 Update 1 (October 29, 2014)

This resolution contains the following features, utilities, enhancements, and improvements:

Outbound messages to Orbcomm - based PL321/PL121 modules are sent in Global Gram mode as expected.
2D Project Monitoring: Proximity Load Distances are being correctly determined by Stop Movement events from truck devices.
3D Project Monitoring: Summary Volumes for Design to Ground and Ground to Ground reports generated with the same filters and settings several minutes apart now provide consistent data.

Release Notes for VisionLink 2.12 (17 October 2014)

The following issues have been resolved in the VisionLink software for 2.12. For a list of resolved Project Monitoring issues, see the Project Monitoring Software Help in VisionLink help or go to "dealer.cat.com/PL".

Administration

The VisionLink UI no longer freezes for users who try to create or edit groups or switch between My Groups and Public Groups in the Manage Group wizard.
Replacement (incoming) devices with add-on plans (active services) are no longer validated for processing
Missing service plans caused by a service table mismatch in the database have been resolved.
When a daily report time change in the Reporting Configuration tab is sent to the device, the Pending Changes date now matches the date the change was submitted.
Fuel data for PL522 devices is inserted into database tables as expected.
The site boundary filter is now working correctly.
Replacing a device on an existing asset no longer triggers errors.
Reporting Configuration screen displays all text.

Alerts

Error alerts are no longer being triggered while creating Asset On alerts.
Low fuel alerts are shown in the Alerts tab when low fuel fault codes are reported.
A fault code formatting change in the previous version of the VisionLink software caused a customer's utility that collected fault code alerts to fail. This issue has been resolved by restoring the fault code format to an earlier, working format.
The map loads correctly and zone alert options are available when a zone alert is edited.
Site Entry and Exit alerts are being triggered as expected. This issue is caused by a missed SQL file, which has been resolved.
Asset On alerts for assets with PL321/PL121 devices are no longer blocked due to invalid messages being sent from the devices.

API

Assets previously provisioned in BSS that no longer have active service plans can now be provisioned through Store API.
Sales models that were modified in the Cat^® data feed are now updated in the database table.
Sales models have been updated to match the Cat data feed.

Asset Details

The History tab in the Maintenance Summary Asset Details screen displays the name of the user who performed the service.
The Asset Details Dashboard historical data is updated correctly to match the Asset Details- Asset.
Utilization data displayed when the owner's visibility date is changed.
The Odometer value shown in the Asset Details Dashboard now matches the last reported odometer value in Asset Utilization screens.
The Asset Details Hours and Location data is now displayed correctly. A web browser issue believed to cause errors has been resolved.
Missing Idle data and callouts in Asset Details Fuel Utilization caused by mismatches in the database table shave been resolved.
Gensets Make/Model information has been updated for consistency.
Gensets models are now displaying consistently in all VisionLink Screens.
Improved Make Code reliability when using existing codes in VisionLink Store.
Oval Track icon now available in icon list.
Model name for D6T types has the spaces removed for consistency.

Configuration

After a customer merge, where the "Shared-To" customer is the new "Owning" customer, assets are visible in the VisionLink software.
Users can now configure SMU using VisionLink for values above 99,999 up to 999,999.

Fleet

The map is displayed as expected in Fleet Summary.
The Cat icons are available in the Select icon pane as expected.
Searches that include keystrokes used to find items in columns are now performed correctly in Fleet Summary.
The Fleet Summary filter displays dealer names for accounts consistently.

Health

The Fluid Analysis feature has been restored for all VisionLink software customers whose assets have any service plan. Historic Fluid Analysis data is again available to all customers.

Note: This resolution reverses a resolution in VisionLink 2.11 that restricted Fluid Analysis to only customers whose assets had the Cat Health Plan and Standard Health plan, which was implemented because of a misinterpretation of the business rules.

Assets with only Manual Maintenance service plans can now see results for Fluid Analysis as expected.
Data processing improvements will now allow all CAT Inspection to be displayed in VisionLink.
Improved process time of SOS sample results being communicated in VisionLink.
FMI values for Fault code CID: 3913 display as expected.

Maintenance

An issue that caused Reset Intervals to Default not to restore intervals to default has been resolved.
Manufacturer checklists and parts lists that are present in the Manage Service wizard are visible in the Maintenance Summary - Asset Details screen.
Marking a service complete will no longer takes more than 30 seconds in the Maintenance Summary - Asset Details screen.
Customized PMs are now added again to the Maintenance list after the next system update. Previously, a customized PM was not added again after an update.

Maps

Assets are displayed correctly in maps in Fleet Summary and Asset Details Dashboard.
The default map zoom level is now set to approximately 5 km (3.1 miles) when an asset is searched in Fleet Summary and displayed in the Asset Details Dashboard.
Text wrapping in the Info window in maps no longer splits words in displayed locations.
Map view for group assets now expands.

Project

The Project tab no longer appears for customers without active 2D/3D Project Monitoring service plans.

Reports

Idle fuel data in the Asset History report now matches the data displayed in Fuel Utilization screens.
Clicking the link in the Payload scheduled report email no longer results in a processing error.
Customers can now generate on-demand reports using Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari. An update to Adobe Shockwave Flash (version 14.0.0.145) had prevented the VisionLink software ability to generate on-demand reports.
An XML file error no longer appears when customers generate an on-demand Payload report.
The location listed in Site Boundary column in fleet status report matches the information in the Location column.
No longer will receive "Server Error" message when unsubscribing from VisionLink reports.
Daily report no long displays a value greater that 24 hours.

Translations

Polish translations have been corrected.
French translations for Asset On and Asset Off have been corrected.
The Italian translation for Odometer has been corrected.

Utilization

In the Fuel Utilization Comparison page, the fuel burn rate displayed in the graph now matches the fuel burn rate displayed in the grid.
Missing payload and cycle count data and hours and locations caused by mismatches in the database tables have been resolved.
"Invalid Value Detected" callouts for Asset Utilization Runtime values are no longer triggered erroneously for Gensets equipped with PL421 devices due to rounding errors.
Fuel data will no longer show or indicate an alert for a false reported zero percent (0%) fuel.
Improved reporting daily fuel and runtime hours for assets with dual engines.
Table of Payload totals in the Utilization tab matches the payload total displayed in the graphs and no longer display zero when data is present.
Improved consistency of displaying utilization data regarding payload daily values.
Asset Operation Screen and Asset Utilization are in sync with each other.

VisionLink Software Help

More scenarios documenting "Overdue" versus "Upcoming" maintenance were added.
More documentation for Last Known Status for Gensets has been added.
The tool tip for Remove Highlights from Search results in Help no longer appears intermittently in German for customers whose language preference is English.

VisionLink Software for China Only

No longer receive errors while searching for assets in VisionLink Store cause by invalid Chinese Characters.

System Details

PL420 and PL421 firmware part number displays in System Details Screen.

Release Notes for VisionLink 2.11 (20 June 2014)

The following issues have been resolved in the VisionLink software for 2.11

Administration

The VisionLink software no longer sends multiple identical configuration messages to PL321/L121 devices while configuring data services.
Newly provisioned PL321/L121 devices can now accept configuration messages. Previously, an incorrect configuration setting in the VisionLink software prevented these devices from accepting configuration messages.
New users can now change passwords and edit preferences before logging in to the VisionLink software for the first time.
Switch details for multiple assets that use more than four switches are no longer truncated on the right side of the "Switch Configuration" wizard.
Updated look-up table database for Make model information to ensure that VisionLink will display the correct Make and Model for power systems assets.

Alerts

Resolved an issue where a Service Due alert could not be edited because the database did not properly save alert parameters.
Alert counts now match the number of currently open alerts as expected after some alerts have been resolved.
Asset On alerts for assets with PL321/L121 devices are no longer blocked due to invalid messages being sent from the devices.
Device data collectors no longer allow future-dated events to pass through to the VisionLink software database tables.
Edited alerts can now be saved after the alert contact list has been updated.
Improved reporting time enhancements to the back-office process to ensure prompt delivery of alerts via SMS or email.
Fault Code Alerts for Gensets now align with information in VisionLink.

API

User access settings have been modified to allow customers access to the Fleet Summary data feed.

Configuration

Resolved an issue with an invalid service plan cancelation ID that caused the VisionLink software not to process messages from a device.
Resolved a database table issue that allowed duplicate active service plans.

Health

Action required for fluid samples is now the same in the VisionLink software and the S.O.S Services website.

Maintenance

Odometer readings are now recorded in the "History" tab (Asset Details > Maintenance screen) when the service interval is marked complete.
When service intervals are copied from a source asset to target assets, the time stamp now reflects the time that the intervals were copied. Previously, the time stamp was copied from the source asset to the target assets.
The VisionLink software can now look up asset models regardless of the serial number prefix.

Reporting

Model Year, Product Family, and Date Last Reported values are no longer missing from Maintenance > Service Due reports.
The End Date Hour Meter column displays the Hour Meter readings from within the selected date range as expected in Fleet > Asset Usage Summary reports.
Maintenance Service List reports can now be printed when using Chrome.
Maintenance Service List reports can now be printed in all browsers.

Translations

Portuguese translation for preventive maintenance has been corrected.
Polish translations for Working, Idling, and Running have been corrected.
The VisionLink software "Help" is now available in Chinese when the user's language preference is set to Chinese.
Czech translation for Fuel Burn Rate has been corrected.
Polish translation for Inspections has been corrected.
French translations have been updated for "Annuler" should be: "Nouvelle èpaisseur" and "Vue de Trancheuse" should be: "Vue en coupe".

Utilization

Idle Hour, Idle Fuel, and Total Fuel value previously missing from "Asset Utilization" and "Fuel Utilization" screens now match the data exported from these screens.
Resolved a rounding issue that caused erroneous Asset Utilization Runtime values for Gensets.
On days when the Total Fuel or Idle Fuel value is missing from the Daily Report, the VisionLink software now searches back in time until it finds a day when both Total Fuel and Idle Fuel values are reported. The VisionLink software then calculates the Working Fuel delta using the last report from that day.
VisionLink can now differentiate Engine ON/OFF or Ignition ON/OFF events.
Improved reporting of Payload and Cycle Count for assets with dual engines.
Improved data feed processes ensuring proper processing of messages.
New logic applied to prevent negative fuel burn rates form being reported.
Enhanced logic allowing for dual engine scraper engines to display utilization information properly ensuring payload information to be displayed accordingly.

VisionLink Software Help

Stopping alert and report emails from going to former employees is now covered in the "Help".

VisionLink Software for China Only

CCFL Salesforce no longer receives invalid "Get Asset Security Status" responses from the Asset Security Status API for specific assets.

Release Notes for VisionLink 2.10 (28 February 2014)

The following issues have been resolved in the VisionLink software for 2.10.

Administration

When the Mileage value is updated but the Runtime Hours value is not updated for an asset with a PL421 device (Administration > Device Configuration > Reporting Configuration), a Runtime Hours value of 0 is no longer sent to the device, which caused the asset's reported runtime to drop in error. Now, just the Mileage value is updated as requested.
When creating sites for customers whose Asset Label Display preference is set to "Both", the Asset ID and Serial Number now appear in the tooltip when you hover the mouse pointer over visible assets in the Manage Site Boundaries wizard. Previously, only the Serial Number was shown.

API

The SMULoc data feed no longer times out unexpectedly.
Customers accessing the OEM Data Feed using proper credentials no longer receive error-response code 500, which prevented access to asset data.
The current API SMULoc data feed script was inadvertently omitted from the deployment of VisionLink software version 2.9, which resulted in customers experiencing timeout errors for this data feed.
The API Engine Parameters topic no longer returns "false" for <moreData> elements when more data exists.
VisionLink-Ready GET feeds no longer have more top-level namespaces, which prevented existing dealers from consuming the data.
The Utilization data feed sample schema in the VisionLink API documentation now matches the actual data feed ".xml".

Asset Details

Hours and Location data is no longer missing or shown as invalid values in Asset Details > Health > Fault Codes.
The Show drop-down list no longer reverts from All or Resolved to Open when the date range is changed in Asset Details > Alerts.
Odometer/mileage values are now displayed for fault codes (Asset Details > Health > Fault Codes). Previously, a dash was displayed even though the device had reported the value.
Meter Values columns for assets with PL321 devices are now shown in Asset Details > Fuel Utilization as expected.
Users will now see Product Link firmware version number instead of the term "pending" in System Details tab for PL121/PL321SR/PL321VSR(PLVIMS) devices. This will be available in release v3.1.4 or later for PL321SR/PL321VSR(PLVIMS) and v3.2 or later for PL121.

Configuration

All production servers are now configured correctly, which enables successful creation of PL321/PL121 devices on all application servers.
Account relationships created for Dealers where the Dealer Network is not specified can now be deleted, and the Dealer record can now be updated with a valid Dealer Network value when the relationship exists.
Assets can be created without triggering the error "Error converting data type varchar to bigint".

Fleet

After a customer merge, where the Shared To customer now owns the assets, the assets are now visible in the VisionLink software.
Asset icons for Caterpillar scrapers and augers have been corrected.
Assets associated with a customer are now visible to its new parent company. Previously, some asset service views were not created for the parent company when a parent/child relationship was established between the customer and the parent company.

Health

In the Health > Fluid Analysis page, the Meter Reading column values are now sorted correctly in ascending and descending order.
Improved translations of invalid Fault codes severity levels to current standard severity levels.

Maintenance

The VisionLink software no longer allows PM service levels greater than PM 4 to be configured in Maintenance. Previously, the VisionLink software allowed a PM 5 service level to be selected in the Manage Service wizard, which violated business rules against accepting or using PM service levels greater than PM 4.
Service levels and checklists for Caterpillar assets are no longer associated incorrectly with non-Caterpillar assets.

Reporting

The Service Due report is now generated as an Excel spreadsheet as expected. Previously, the spreadsheet was not generated and an error was displayed in Internet Explorer and Google Chrome browser windows.
The Asset Usage Summary report correctly shows the total distance that is traveled for each asset during the selected date range.

Utilization

Working and Idle times are now reported correctly in Utilization > Asset Operations for assets with Switches or Movement and Switches work definitions. Previously, portion of the day contained Working and Idle times reported outside of Engine ON and Engine OFF events.
When trying to view payload information (Utilization > Asset Payload) for assets that report payload information, the customer can see the information instead of seeing an inner exception error.
In Utilization > Asset Operations, the UTC offset calculation is applied correctly to timestamps for the first start event in a new year that was not preceded by a location.

VisionLink software for China only

The VisionLink software no longer freezes when a customer tries to select a group tagged as a Favorite.
The China Standard Time Zone (UTC +8) calculation is applied correctly to alert e-mail timestamps as expected.

Release Notes for VisionLink 2.9 (15 November 2013)

The following issues have been resolved in the VisionLink software for 2.9. For a list of resolved Project Monitoring issues, refer to "Project Monitoring" for software Help.

Administration

An issue that allowed customers to update the ECM's Hour Meter value for a device whose sync clock was enabled has been resolved.
When an ownership transfer occurs during an active shared asset view period, the customer to whom the assets have been transferred can now view the shared assets.

Alerts

The date format for Non-Reporting alert types is now displayed properly. In addition, the Service Due alert description now includes PM intervals as expected.
Alerts are no longer being triggered with a delay of more than 10 minutes.
The Fuel Loss ETL has been refactored to improve its performance. As a result, fuel loss alerts are triggered and displayed faster than in previous versions of the VisionLink software

Asset Details

The Hour Meter value in the Health - Fault Codes screen now displays "N/A" instead of "-1" for PL321 and PL121 devices.
Asset model is displaying correctly for 795FAC Trucks.

Configuration Tab

Digital switch configurations are now populating correctly.

Command Center

The Command Center now finishes loading assets for an active account with an inactive customer.

Health

Location is now displayed consistently for fault codes, if a valid location exists.

Payload

Payload data is displayed for machines that are payload capable

Maintenance

Independent intervals shown in the Asset Details - Maintenance screen are now consistent with independent intervals shown in graph.
Manual Maintenance assets now use site names as expected when Location Display preference is set to Sites.
Manual maintenance now displays odometer reading correctly.

Reporting

Service History reports no longer contain service completed history details that were deleted by the customer.
Asset History scheduled reports are no longer missing event types such as engine parameters.
PM check lists with more than 20 check list steps and 35 parts are presented in multiple pages. Previously, all PM check lists appeared on a single page, which reduced the font to an unreadable small size.
The Asset Fuel > Single Asset report no longer shows negative values for Fuel Burned. Previously, negative Fuel Burned values were displayed in Asset Fuel - Single Asset reports that displayed at least one "Value includes data occurring outside of the specified day/selected date range" callout.
Scheduled reports are accessible from the emailed links as expected.
Load count reports display correctly.
Report wizard displays latitude data, longitude data, and location properly.
When saving an edited report, the report will properly save to the system and no longer displays "Unexpected Error" dialog box.

System Details

Device Status for PL121 & PL321 devices populates error free.

Utilization

Runtime hour deltas and other utilization metrics are now calculated correctly when previous meter values are missing.
Asset Utilization data is now shown for the first day of a date range when the asset's work definition is set to Movement or Switch.

VisionLink Mobile

Mobile devices using Apple iOS 6 or iOS 7 no longer experience intermittent session termination before the designated session time-out limit.

VisionLink software for China only

Lat/long values are being updated with correct addresses. The process that inserts lat/long data into the address table stopped working from 5 July 2013 through 25 July 2013, which resulted in null addresses being inserted into the table during this time frame.
The VisionLink software now picks up product family description information for asset serial numbers beginning with ASK, SZL, and PAS.

Project Monitoring

Assets using engine-sourced work definitions correctly report 2D site-based loads and dumps (cuts and fills).
Standard users with Manage Projects permissions can now edit and save Colors, Compaction, and Volume settings for 3D projects.
Corrections have been made to the Proofing Run filter, Layer/Lift filter, and Machine Design Name filter.

Release Notes for VisionLink 2.8 (16 August 2013)

The following issues have been resolved in VisionLink 2.8. For a list of resolved Project Monitoring issues, refer to "Project Monitoring".

Administration

Assets in the shared asset view created by the asset owner now appear correctly in the shared asset view for the customer.
Assets missing from a customer's shared asset view after accounts were consolidated are now visible.
A PL321 device replaced by a PL522 device no longer reports data to VisionLink.
When the source of hours for PL421 devices is changed from J1939 to R-Term and back to J1939, the Hour Meter value is no longer adjusted incorrectly.
A mismatch in Hour Meter values displayed in Fleet Summary and in the Reporting Configuration wizard caused by different rounding methods has been resolved.
Hour Meter values can no longer be updated in VisionLink for devices whose ECM Sync Clock is enabled.
The Send button is now visible in the Reporting Configuration wizard after a screen-resolution issue was resolved.

Alerts

A Fuel Loss alert is no longer triggered incorrectly for assets whose multiple ECMs report more than one Fuel level.
A Site Boundary alert is no longer triggered incorrectly after an asset has left the site.

APIs

Lifetime Fuel Consumed values are no longer reported for assets whose maintenance is managed manually in the VL-Ready Assets data feed.
Assets transferred to another account are no longer included in the VL-Ready Fleet Summary data feed for the original account.

Asset Details

Firmware part numbers for PL522/523 devices are displayed correctly in Device Information and ECM Information panes in Asset Details - System Details.
Updated firmware version information is now shown in Asset Details - System Details. Previously, this information was not updated in VisionLink despite confirmation that this data sent from the PL device had been received in VisionLink.

Health

Fluid sample statuses are displayed as Resolved after the statuses were changed to "Resolved" in the Caterpillar S.O.S Services website.
Fault code descriptions are displayed after an issue with fault IDs not mapping correctly to fault codes received was resolved.

Reporting

The Fault Code scheduled report now contains data for the same date range as the Fault Code on-demand report.
Historical lat/long information is no longer missing from the Asset History Report. This issue was due to lat/long information not being migrated correctly in tables when database-management tools were running slower than anticipated.
A database configuration change has addressed an issue where customers with 1752 or more assets were unable to create a Fleet Status on-demand report based on the All Assets option.
In the Asset History report, a dash is displayed if an Operator ID value is expected, but the value is not received and N/A is displayed if an Operator ID value is not expected.
Non-reporting assets are now included in the Fleet Fuel report.
The mismatch in data displayed in Asset Usage Summary and Fleet Status scheduled reports and in Asset Usage Summary and Fleet Status on-demand reports has been resolved.
Fleet Usage Daily scheduled reports display data as expected after a latency issue was resolved.
Customers no longer experience delays in seeing Movement Start/Stop data in Load Count and Asset History reports. A backlog of unprocessed Movement Start/Stop messages that contributed to this issue has been resolved.
Messages are processed into the database correctly, so customers' data no longer becomes backlogged to the point where the system is unable to catch up.
"Occurrence Count" is spelled correctly in the Fault Code Summary report.

Translation

The Spanish translation for Idle Hour Meters in the Asset Usage report has been corrected.
Service Due alert notifications are translated correctly into Russian.

Utilization

Payload data is now displayed correctly in VisionLink. Previously, some payload data was missing as a result of database tables not being populated correctly.
Asset Operation calculations are now accurate. Previously, some of the "Engine On/Off" events were not being populated in the database, so those assets were shown as working continuously in Asset Operation.
After a device for an asset that reports fuel values is transferred to an asset that does not report fuel values, Hour Meter and Runtime values are displayed correctly in Asset Utilization.
Asset icons displayed correctly in Fleet Summary are no longer changed to yellow flags in Asset Utilization.
Asset names that contain "&" are no longer truncated in Fuel Utilization tooltips.

VisionLink Help

Global Gram is defined correctly.
The Account Type and Options permissions topic has been rewritten to clarify Standard user permissions to perform VisionLink tasks.
Units of Measure abbreviations used in VisionLink have been added as glossary terms.

VisionLink for China only

Asset security settings are no longer reset incorrectly after asset security status is refreshed.
The Asset Security tab is no longer visible for Administrators who do not have Asset Security View or Full permissions.
The VisionLink Asset Security API no longer returns error 409 when asset provisioning is attempted.
Units are now included in addresses with nearby POI (Points of Interest), and distances are displayed in whole numbers.

Project Monitoring

The Profile view correctly reflects Cut/Fill between the design and the project data with an applied Elevation Type filter.
First, Last, Lowest, and Highest filters are now visible in the Elevation Details section view when the Last Pass filter is selected and the surface is exported as a TTM.
When the Layer Reset method is set to Map Reset or to both Auto and Map Reset, a pass over a cell by a different asset is no longer interpreted as a new layer. Previously, events such as a design change on an asset or a different asset with a different design passing over the same data cell were treated individually as a map reset, which led to a new layer formation being created.
The Map view and flex table/pie chart colors now match for cells/passes with both CMV and MDP in the same cell pass. Previously, this scenario created a mismatch between the map view and flex table/pie chart colors.
VisionLink no longer interprets the most recent Map Reset value as being a new layer when processing time-ordered sets of cell passes to determine layers. Previously, when the Layer Reset method was set to Map Reset, and a cell pass was processed with a Map Reset event that was more recent than the running state Map Reset date, a new layer was triggered.
The Load Count report correctly displays site names that match the site names for the same events in the Asset History report.
When load counts are configured for Switch to Switch-based load determinations, load/dump events are no longer missing when the events are processed at the same time. This issue occurred because the first load event was not processed completely before the second load event was processed.
The correct error message is displayed if TAG file processing fails during a manual import.
Multiple Stop Moving events in a load site prior to a stop in a dump site no longer impact site-based dump events. As a result, the Load Count report no longer displays incomplete load counts.
Improved location reporting for load and dump events results in more accurate locations displayed in Load Count reports.
Machine exports are processed without triggering erroneous errors indicating northing and easting values in the design are not valid for the coordinate system.
Machine exports are processed without triggering erroneous errors indicating the site extents do not match the selected zone in the coordinate system.

Additional updates

Resolved issue with dealer downloads from DBS to Equipment Data are resulting in asset IDs in VisionLink being improperly overwritten.
Subscribe screen for free period end date now displays the correct asset sold date or blank date in the asset sold date field.

Release Notes for VisionLink 2.7 (12 April 2013)

Administration

Non-pending Switch Descriptions for switches 1-4 for PL321/PL522/523 devices are now displayed in Device Configuration. The issue was caused by switch descriptions that were not being merged correctly in the database.
ECMs that support both CDL and J1939 devices no longer appear twice in the ECM Information tab (Asset Details - System Details - System Info) when the Update button is clicked.
Current data for devices following a device replacement, ownership transfer (same dealer), and when a shared asset view end sis displayed. Previously, data was not making its way through the database. As a result, device data was either missing or out of date.
The PL321 device status is now displayed correctly in Asset Details - System Details - Device Status. Previously, the database table used to display this data was not populated correctly.
Asset Details - System Details - Device Status no longer freezes or displays an error when loading PL121 or PL321 device status data.
PL121 and PL321 reporting configurations now display Yes/No in Start/Stop Enabled and On/Off in Global Gram columns as expected when exported to CSV files. Previously, the text was not rendered correctly during the export, the object name was exported instead.
Hour Meter, Report Start Time, and Reporting Frequency values for PL121s and PL321s are now displayed instead of blank values in the Reporting Configuration wizard.
Hour Meters can now be updated for TrimTrac devices in the Reporting Configuration wizard.

Alerts

Alert emails are no longer delayed due to excessive queuing times or invalid email addresses. Configuration issues have been resolved in the VisionLink Email Service.
A Fuel Loss alert is no longer triggered incorrectly for assets whose multiple ECMs report more than one Fuel level.

APIs

The Fuel API data feeds bookmark numbering mismatch that occurred after a database reorganization has been resolved.
Digital switch configurations for assets with cellular devices are now included in data feeds.

Asset Details

SNM940 odometer values are converted from miles to kilometers and displayed correctly in Asset Details - Hours & Location.

Health

Incoming Fluid Analysis data is now processed correctly for supported device types. Previously, oil sample alerts were not sent, and the latest oil sample data was not updated, for device types other than NONE (Manual).
Users now can log in to VisionLink via Cat^® Single Sign-On (SSO) using credentials previously associated with a deleted account.

Maintenance

Independent Intervals are displayed correctly in Asset Details - Maintenance.

Project Monitoring

TAG files are archived correctly after internal rules for both submitting and processing TAG files were realigned.
TAG file scan cycle performance and linework design display have been improved after database infrastructure upgrade was performed.
Coordinate systems containing a geoid now can be imported and assigned to projects correctly. Previously, geoids were not removed or ignored as expected when coordinate systems were imported or assigned to a project.
Automatic export of TAG file data to a CSV file no longer fails with an exception or empty CSV file.

Reporting

Fleet Status and Asset History reports display data correctly when more than 800 assets are selected.

Translations

The Chinese translation of "Fuel Loss" has been corrected.
The Turkish translations for "Complete" and "Major Components" have been corrected.
The Submit button in the Reset Password wizard is now translated in all supported languages.
The abbreviated Day headers in the Date Picker are displayed correctly in all supported languages.
The French translation for "Print Service" has been corrected in Maintenance Summary > Asset Details.
The PL420 device type is no longer displayed as TM3000.

Utilization

The bar chart for today's Utilization metrics are now being populated, and daily reports are no longer missing from Asset Details > Asset Utilization.
Runtime values are calculated properly in Asset Details - Asset Utilization.
Timing issues that were causing the latest events not to populate relevant tables have been resolved.
The mismatch in the Hour utilization between Total Meter Hour values and Daily Runtime values for Asset and Fuel Utilization has been resolved.
Issues with processing data that came in on separate days due to Daylight Saving Time and new year changes have been resolved.
Adjustments are applied correctly for two assets processed at the same time.
Asset Operation events and Asset Utilization data for devices that do not require engine parameter events are now processed within an acceptable time frame.

VisionLink China

Server-side Site Entry/Exit alerts are triggered properly for assets moving in and out of sites.
The new lease registration functionality has been restored.
Asset security settings are no longer reset incorrectly.

Release Notes for VisionLink 2.7 (8 March 2013)

VisionLink China

Map Bars bulk reverse geocoding service has been replaced with Map ABCs recently updated bulk reverse geocoding service, which now includes "near to" POI distance/direction.
VisionLink now displays current data for devices following a device replacement, ownership transfer (same dealer), and when a shared asset view ends. Previously, data was not making its way through the NH Data Sync to NH_DATA. As a result, device data reported to VisionLink was either missing or out of date. The issue was traced to an issue with the Asset ID Cache in NH Data Svc. After NH Data Svc and MTS Gateway Svc were restarted, data began flowing properly, and current data was displayed in VisionLink.
Planned Maintenance is no longer generating deadlocks after Alter scripts for Fact PM Due were applied and the App Config was updated for the email Service.

Release Notes for VisionLink 2.7 (1 March 2013)

ROW

VisionLink now displays current data for devices following a device replacement or ownership transfer (same dealer).
The bar chart for today's Utilization metrics are now being populated, and daily reports are no longer missing from Asset Details –Asset Utilization. In addition, runtime values are calculated properly in Asset Details - Asset Utilization. Timing issues occurring between Utilization and PM ETL scripts were causing the latest events not populate the relevant tables.
2D/3D Project Monitoring performance corrections have been added.
Customers no longer experience delays in receiving Alert emails.

Release Notes for VisionLink 2.7 (6 February 2013)

VisionLink China

A Fuel Loss alert is no longer triggered incorrectly for assets whose multiple ECMs report more than one Fuel level.

Release Notes for VisionLink 2.7 (4 February 2013)

ROW

Email alerts are in the user preferred language.

Release Notes for VisionLink 2.7 (2 February 2013)

Alerts

A Fuel Loss alert is no longer triggered incorrectly for assets whose multiple ECMs report more than one Fuel level.

Note: This update was removed from the VisionLink 2.6 release deployed on 11 January 2013(US production stack) and 14 January 2013(China production stack) .

API

The Fuel API data feeds bookmark numbering mismatch that occurred after a VisionLink database reorganization has been resolved. Customers who need to retrieve Fuel data from 14 December 2012onward will be able to do so only from 30th of January to the 13th of February by resetting the API bookmark to 0 before initiating the data request.

2D/3D Project Monitoring

TAG files are now being archived correctly after internal rules for both submitting and processing TAG files were realigned.

Release Notes for VisionLink 2.7i 1 (15 January 2013)

Issues being addressed are as follows:

Administration

The Fleet Status report now displays data when more than 800 assets are selected.
Non-pending Switch Descriptions for switches 1-4 for PL321/PL522/523 devices are now displayed in "Device Configuration".
Runtime values can now be entered or updated in Device Configuration for TrimTrac devices.

Alerts

Alert emails now display the user preferred time stamp for Alerts rather than Greenwich Mean Time (GMT)

Asset Details

Reverse-geocoded addresses for two assets near each other are now displayed correctly.
Device Status information is no longer missing from "Asset Details – System Details".
VisionLink is no longer displaying TM3000 for PL420 Device Type

Project Monitoring

2D Project Monitoring: When new or existing monitored sites are set to US units, the Total Volumes field is now performing a metric-to-US conversion correctly.

Translations

Manual Maintenance is translated correctly in German.

VisionLink China

The following impacts only in the China Production environment:

CCFL can now register new leases through Salesforce.com.

Release Notes for VisionLink 2.6 (14 December 2012)

The following issues have been resolved in the version 2.6 release of VisionLink.

Administration

Device configuration changes re no longer sent to unsubscribed PL121 or PL321 devices.
Devices with multiple ECMs and J1939 Datalink types are no longer shown with "N/A" for the Datalink type in system details.
The "Configure" button has been changed to "Configure Devices" in device configuration - switches tab.
Gateway connection errors are no longer triggered by PL522/523, PL420/PL421, or SNM940 devices simultaneously reporting messages to VisionLink.

Alerts

Newly created inclusion and exclusion zone alerts are processed correctly.
Service due alerts are processed correctly.
Timestamps and time zones appear correctly in alert emails.
Fault codes correspond correctly with alert emails.

APIs

The API Test queue returns data correctly.
The "LevelPercent" field is populated with values.
The AEMP data feed no longer provides an empty namespace in the equipment node.
Invalid unicode and .xml characters are no longer allowed in OEM Data Feed Svc.

Asset Details

Invalid VINs are no longer displayed for assets that do not have VINs.
The customer name is displayed correctly.

Command Center

All account names are displayed correctly.
Vocational trucks are listed correctly in the vocational truck product family.
Shared asset views are available to "Shared To" organizations on the date, where the "Shared Asset View" is created.

Fleet Summary

The current asset status is the same throughout VisionLink.
When the customer shares the asset views with a dealer, the dealer no longer sees duplicate shared assets.
Assets are listed correctly in "Selected Assets" when "Save As" group is used.

Health

The occurrence count tooltip for the description column in the "Fault Codes" page shows the actual number of fault code occurrences for all assets.
Historic fault code data for many assets (> 1500) and a long date range (> 10 months) is loaded in the "Fault Codes" page within an acceptable time interval without errors.
Fluid sample reports displayed in the "Fluid Analysis" page match fluid sample reports in the "Asset Details - Fluid Analysis" screen.
Open fluid sample reports for groups of assets are displayed correctly in the "Fluid Analysis" page.
Fluid sample records are displayed correctly.

Maintenance

PM changes for specific make/models no longer prevent service from being completed.
Negative page numbers no longer appear in "Asset Details - Hours & Location".
VisionLink no longer allows multiple users to customize the same default PM.
The "Manual Maintenance" page opens with no errors.
The hour meter is no longer updated automatically in "Manual Maintenance" page.

Project Monitoring

Tag files are processed correctly.
International feet units in imported .dxf files are processed correctly.
Spatially isolated corruptions no longer appear in data models.
Subgrids are no longer missing on maps.
Cancelations are no longer partially effective, and obsolete results are no longer returned.
Mobile project monitoring issues with iOS6 have been resolved.
Danish data overlays are displayed correctly.
Tag file scanning occurs in 10 minutes or less.

Reporting

Invalid locations are no longer displayed in the "Asset History" report.
When the language is not set to French (Preferences), French translated text is no longer shown in reports.
Make/Model, model year, and product family are displayed correctly in reports.
Load count pairs are no longer dropped from the 2D project monitoring load count report.

Translations

Translation issues for the Romanian language have been resolved.

Utilization

Assets with active utilization service plans are displayed correctly in "Fuel Utilization".
Data is reported correctly in "Asset Details - Asset Operation".
Negative page numbers no longer appear in "Asset Details - Hours & Location".

Release Notes for VisionLink 2.5 (24 August 2012)

The following issues have been resolved in the version 2.5 release of VisionLink.

Administration

Work definitions are set to, Engine-Sourced by default (Administration > Device Configuration > Work Definitions).
When a digital switch parameter is being changed, the PL321 no longer requires the user to select a "Switch Configuration Type" to clear the "Device Configuration Pending state" (Administration > Device Configuration > Switches).
The VisionLink User Interface (UI) no longer freezes when the user updates Runtime hours for TrimTracs.Alerts.

Alerts

Fault code alert emails are no longer sent for Low severity events when the customer configures alert emails for only Medium and High severity events.
For event alert types, the fault code Descriptions and EID/Severity levels in the "Alerts Summary" now match the fault code Descriptions and EID/Severity levels shown in "Health - Fault Codes".
Open alerts that are more than 13 months old are no longer included in the Open Alert count (Alerts tab).
Alert emails are created in the "language set" in "Preferences".

APIs

The "Testqueue" data feed now returns data.
The schema used for the VisionLink API diagnostic feed now allows NULL values for the MID tag.

Asset Details

When a device reports the meter values for the first time, and the user selects a date range that includes the first day of reported data, the Daily values now appear in "Asset Details" > "Asset Utilization" and "Asset Details" > "Fuel Utilization".
Fuel data for PL420/ PL421, PL522/ PL523, and SNM940 devices is no longer truncated in "Asset Details"- "Fuel Utilization".
Idle Hour Meter and Idle Time Daily Values columns ("Asset Details" > "Utilization" > "Asset Utilization") and Idle Fuel and Idling Daily Values columns ("Asset Details" > "Utilization" > "Fuel Utilization") now display "-" to indicate that this data is not supported by Cat dual-engine Wheel Tractor Scrapers.
Issues related to missing lat/long locations in "Asset Details" > "Utilization" > "Hours & Location" and "Fleet Summary" have been resolved.

Command Center

Groups are sorted in alphabetical order.
Dealers can now see assets for a sub dealer VisionLink.

Fleet Summary

When a "Fleet Summary" page is exported, Asset IDs containing hyphens are no longer converted to dates.

General

Users can log in to VisionLink successfully and the timezone of a user is assigned correctly.

Google Maps

"Google Maps" are now loading correctly.
"Google Maps" retains the user-selected map view ("Map Info" - "Map, Satellite, Hybrid, or Terrain") after the "Asset Details" screen is opened and closed.

Health

Fault codes include Hour Meter and Location data when the device provides the data.

Maintenance

Runtime values are now updated for manually maintained assets.
Associated assets are listed in the "Copy Maintenance wizard" - "Assets tab" when the user selects an account.
In the Load Count Report, the total number of loads in the Summary and Detailed sections matches.
Resizing an existing profile line by selecting and dragging the line no longer triggers a profile request for every mouse movement.
Certain operations using the TCC: Dir(0) API no longer cause VisionLink to generate a timeout error.
A Hardware Data Error no longer appears in the Load Count Report when more than one asset load/dump event is processed at the same time.

Reporting

Only currently owned assets are available for selection when the "Sites filter" is selected in the "Report wizard".
The Last Known Status column is no longer missing from "Fleet Status reports".

Translations

Translation issues for French, Greek, and Portuguese languages have been resolved.

Utilization

Idle Fuel Burned values are calculated and displayed correctly for PL522/523 and SNM940 in "Fuel Utilization" screens.
"Asset Utilization" and "Fuel Utilization" data is properly displayed for PL420 devices configured for the Engine-sourced work definition.
When a device capable of reporting Idle Meter values is not reporting due to device or machine issues, these values are excluded from the Daily Report in "Asset Utilization".
Controls on "Fuel Utilization" graphs are no longer overwritten with text when the user screen resolution is set to 1280 x 768 or lower.
Changing the work definition for an SNM940 from Engine-Sourced to Movement no longer triggers an error.

Release Notes for VisionLink 2.4 (4 May 2012)

The following issues have been resolved in the version 2.4 release of VisionLink.

Administration

The error tooltip now displays properly on PL Device Configuration when the user clicks the Send button.
The error tooltip now displays properly on PL Device Configuration when providing a smaller value than the current value in the Hour Meter field.
The First Daily Report Time now displays correctly in the Reporting Configuration page.
Standard users no longer have access to capabilities that standard users do not have permission.
"Error: Index was out of Range" message is no longer displayed for PL321 devices on the Device Configuration page.
Opening the Device Configuration page no longer returns "Inner Exception Error".
"PL321" Switch Statuses no longer change in Device Configuration.
New Account Registration Information email now has the correct URL in Activation Link.
Export from the Device Configuration page no longer puts the Device ID in the S/N column.

Alerts

For users with Alert viewing privileges, the screen now shows"View Alerts" instead of "Manage Alerts".
Alerts - Custom schedule now correctly displays an error when the user tries to save an empty schedule.
Alert - Contacts now displays an error when the user enters a duplicate contact name/email combination.
The Alerts wizard no longer asks to save changes when the user clicks the Cancel button if no changes were made.
Service Due Alert email now has a location link to view the map.
The Alerts page no longer shows non-favorite sites in the Location.
Wrong address is no longer provided in the Alert History tab.
The Alerts Summary page no longer displays the default Asset icon flag when there are no alerts to display for the selected date range.
Faults shown in the Health page and Alerts page/emails now match.
Alert options (All, Resolved, Open) are now correctly enabled when no alerts are displayed.
An alert is now set as a Favorite in the alert owner's "My Alerts" tab when it is created and assigned by the Administrator.

APIs

Start/Stop events are no longer missing from the Engine Start/Stop API Data feed.
Data feeds now correctly check subscriptions and return correct information.
The MID field now displays correctly for the diagnostics messages coming from J1939 devices.
VisionLink Engine Data feed API now displays correctly when some data is null.

Asset Details

The Gateway Firmware Part Number now updates correctly in VisionLink after a firmware upgrade.
Asset Details now open correctly from Fault Codes and Fluid Analysis.
Location now correctly displays in the Asset Details - Hours & Location screen.
An upper arrow now displays to expand the Asset Details screen in Map View when All Assets in Map Info is selected.
Date Selector in the Hours & Location screen now allows the user to select only 31 days.
Asset hours are now correctly displayed on Hours & Location screen in Asset Details.
Asset Details - System Details now correctly displays "Account" - not "Customer".
When a user selects a date range of more than 31 days, and then navigates to Asset Details, Hours & Location shows only 31 days along with a message.
Active subscriptions for PL522 devices now display correctly.

Cat Corporate

Cat Corporate Service Views are now created correctly.
Cat Corporate - "Select Assets" search is no longer timing out.

VisionLink China

The following impacts only in the China Production environment:

Some VisionLink China users are no longer losing access to parts of the application without the permissions changing.
VisionLink China: All Asset Security Status records now display correctly.
VisionLink China: New registrations now take effect in VisionLink faster.

Command Center

The scroll bar now appears in the Command Center when there is a long list of entries in the filters.
Performing a filter on a custom search now returns the correct results.

Dealer Tools

Dealer impersonation of customer now yields the correct asset working set.
Assets with expired service plans are no longer appearing in dealer impersonation mode.

Fleet Summary

Duplicate icons (Wheel Scrapers) have been removed.
The menu now scrolls correctly in the Command Center when the vertical scroll bar is scrolled down.
When a device reports a lat/long of 0.0, VisionLink now correctly displays a "-".
Location Address now correctly shows City and State.

General

A user who does not have an installed Adobe Flash Player now gets a descriptive error.
VisionLink no longer fully reloads on Firefox if the browser is set to cache.
Asset icon is no longer cutoff when both Asset ID and Serial Number are selected.
Assets in Russia are now correctly showing times.
The user can now successfully log in when typing "myvisionlink.com" without "www".

Google Maps

Site Hover Over Label now shows the correct site.
Asset clustering on the map now interacts correctly with the table.
Fuel Level display now matches in Map Info and Asset Details.

Health

The count for Events and Diagnostics in the Asset Details Dashboard now correctly matches the count in the Health page when a user changes the time zone.
All fault codes display in both the Fault Summary page and the Device Details page.
The Code column in the Health page now correctly displays SPN for PL420 devices.
The "Occurrence Count" tooltip now correctly displays when the mouse pointer hovers over the "Description" column for a PL420.
All samples now display correctly in the Fluid Analysis page.

Maintenance

The user is no longer able to schedule maintenance by mileage for a PL321, which does not support mileage.
The "Maintenance" page in "Asset Details" no longer throws an error when the expected runtime for all days of the week is changed to 0.
The user can now successfully delete a "Missed Service" in "Asset Details" - Maintenance page.
The "Service Dashboard" now correctly matches the same overdue PM in "Asset Details" and the "Service Due" report.
Runtime hours in the Maintenance page are now correct when the selected language is other than English.
Expected Runtime hours are no longer added in "Manual Maintenance" mode.
"Maintenance History" dates now correctly show if the "Language" in "Preferences" is Deutsch.
For asset type "Trucks" using "Manual Maintenance", hours are now correctly displayed as miles/km.
Part Store no longer gives an error when the line item note exceeds 50 characters.
Deleted VisionLink default PM service intervals no longer reappear after OEM default PM intervals are initially loaded into VisionLink.
The lower part of the "Complete Service" screen is no longer truncated.
"Maintenance Checklist" steps no longer display "&". A "&" is now correctly display .

Preferences

"Change Preferences" now displays the correct language during log-in process.
24h format now correctly shows 00:00 instead of 24:00
"OK" and "Cancel" buttons are now available from "Preferences".
"Units" in "Preferences" no longer throw an error.

Projects

Project sites are now correctly displayed on the map.
The Volume numbers and associated data on the plan view map are now consistent.
Changing units now correctly changes the Alignment filter units.
Importing a file with an ä or ö (a or o with umlaut) now works correctly.
"Alignment Production Data Filter": Start and end of filter now correctly renders data in map.
"Coordinate System Global Mapper" now correctly supports Oblique Conformal cylindrical projections.
"No TCC Credentials" no longer gives an error in project settings.
Automatic processing of TAG files is now working correctly.
Time selector now correctly shows AM/PM in 12-hour format.
The intermittent "Arithmetic operation resulted in overflow" error upon selecting "3D Project Monitoring" no longer appears.

Reporting

"Operator ID" is now displaying correctly in the reports.
In step two, the Report wizard "Asset" drop-down no longer shows empty brackets when the "Dealer Account Code" is empty.
The "Fleet Fuel" report shows 12-hour time when HH_MM AM/PM is selected in Preferences.
"Asset Fuel - Single Asset" report now correctly displays "-".
Export from the "Fault Codes" page now correctly displays Serial Number in the S/N column.
"Fault Code" report now correctly displays Serial Number.
"Asset History" report: "Fuel Consumed (Idle)" and "Fuel Consumed (Total)" values now correctly display three decimal places when "Units" in "Preferences" is set to "Metric"
When a user marks a PM complete, the PM now appears faster in the Excel report.

Sites

Edited sites now display in the correct order in Manage Sites.

Translations

Multiple translation issues have been resolved.
New reports can now be generated when language is Greek, Russian, or Chinese.

Utilization

Asset Operation now shows a duration for the last block of an asset daily usage.
Devices not capable of fuel utilization now correctly display "N/A" instead of "-".
Idle Time + Work Time now correctly equals Runtime.
When a PL522/ PL523 sends a fuel message with no Idle time included, the Runtime hours now correctly show in Asset Utilization.
The "Asset Operation" page no longer displays a "Null Reference exception" error.
Expected Runtime hours are now calculated correctly when the date range includes a weekend.
Devices without ECM connectivity now correctly support user-defined Fuel Burn Rates.
"Asset Utilization" and "Fuel Utilization" data now display consistently when idle values are spiked values.
"Asset Working Utilization" graph is now consistent with the Hour graph.

Release Notes for VisionLink 2.3

VisionLink 2.3 Iteration 4 (6 January 2012)

The following issues have been resolved in the current release of VisionLink:

Administration

The new UI will display updating the "Reporting Configuration" feature.
Can select an SNM940 from the drop-down menu of the "Reporting Configuration".

Alerts

Searching for an asset by serial number in the "Manage Alerts" section will not display incorrect serial number.
The "Asset Details Dashboard Alerts" count display will display the count correctly when a user changes the status of alerts.
"Fluid Alert" email will display the account name correctly.

General

The hover over on "Asset ID and serial number" will display the correct data.

Groups

When an admin user updates the public groups, the dialog box will display correctly.

Health

The result of fluid analysis will be displayed correctly.
The location for "Fault Codes" will be displayed correctly when the lat/long is available.

Login

SSO login from the "Dealer Store" will function correctly.

Maintenance

The "Maintenance" tab in asset details will not display any error messages when the expected runtime for all days is set to 0.

Preferences

The daily fuel utilization graph will display the data correctly when units are set to Metric.

Projects

The "Volumes Coverage" map will display a legend showing production data and surveyed surfaces.
The profile view tool tips will show the designs correctly.
The movement of profile line on the map with the arrow keys will change the profile view correctly.
Can view files to import from "TCC" in the import wizard.
Annotations from imported alignments will be displayed correctly on the map.

Reports

when the asset ID, serial number, and device type fields are blank/empty, the Fleet status report will display "-" symbol correctly.
The error messages will not be displayed when generating an excel report containing only one row of data.

Translations

Various updates are available to support different languages.

Utilization

Can sort the fuel utilization data correctly on the fuel utilization page.

VisionLink 2.3 Iteration 3 (9 December 2011)

The following issues have been resolved in this release of VisionLink:

Alerts

When trying to save an empty "Custom Schedule" in the "Manage Alert wizard", an error message will display correctly.
When editing an alert in the "Alert Wizard", priority and severity options will be persisted correctly.
Creation of site entry alert will display correct error message.
The "Change Status" button on the alerts page will be disabled when no alerts are selected.
The time zone will be displayed correctly for Non-Reporting alert emails.

APIs

APIs will function correctly after login.
The 400 and 403 errors will not be available when logging in to the APIs.

Asset Details

The system details mainboard firmware version will be displayed only once in the device information for PL522/523.
The site name will be displayed properly on the "Asset Details", "Health Tab", and "Fault Codes" screen.
PTO button will appear correctly in the "Asset Details" dialog box.
PTO (Engine) tab will display correctly for assets that report PTO.

Command Center

When the "Product Family" filter is selected, all assets will appear.
Filtration by device type will function correctly for accounts with more than 1000 assets.
The correct assets will be returned during filtering by account.
The "Confirm Asset Selection" dialog box will function correctly for accounts with over 1,000.
Changing account filters will not cause "Site Boundary & Manufacturer" options to be checked.

Export

When the data in the table are expanded, the fault codes will export correctly.
Asset ID and serial number will export correctly when "Both" icon is selected in the "User Preferences".

Fleet Summary

Location will be updated properly in the "Fleet Summary" page.
The odometer value will be consistent between Fleet and Fault code pages.

General

The 1024 × 768 display will display the entire application properly.
The "Filter Available Assets By" from the drop-down list in the "Asset Selector" will not display the code, but instead will display correct options.

Google Maps

On the Map Info: Details, selecting "Fuel (percent remaining)" and "Location" will persist when logged out and logged in.
Redrawing icons for large asset sets will appear quickly on Google Maps.
Location will be displayed on the map info window if available.

Groups

Deletion of a non-favorite, and public group will function correctly.

Health

When Data Link type is J1939 in "Asset Details", the system details tab will display properly.
Hour Meter/Odometer will function correctly in the "Asset Details" - fault code page, when the meter label display "User Preference" setting is set to "Both".
The digital switch description for "Sensor 3" will function correctly in the fault codes page.
The "Code" column in the fault codes page will display in the order of "CID" and "FMI".

Login

The duplicate login detected message will not be displayed.

Maintenance

The "Reset Intervals to Default" link will not be displayed for Cat assets without default intervals.
Location description on maintenance screen will not show sites that are not marked as "Favorites".
Can delete "Missed" intervals from the service history.
When double-clicking an interval within the "Overdue Service" list in maintenance page, it will appear correctly within the "Independent Intervals" list in the "Asset Details".
Mandatory fields will get highlighted while creating parts.
"Single Sign On" will connect to "Part Store" from VisionLink.

Project Monitoring

The correct surveyed surfaces will be displayed on the map.
The composite profile will display the correct surveyed surface when more than one surface has been imported.
The map will display correct data for Ground (earliest) to Ground (latest) volume calculation.
The filters will function correctly in summary volumes.
The summary volumes from Ground (earliest) to Ground (latest) or to Design will display with an exact surveyed surface.

Reports

The summary tab will show the correct list of selected assets on the "Report Wizard" for the asset history.
The date will be displayed correctly in the report header.
The graph on the "Asset Utilization" report will display a bar for assets that reports about runtime.
The location for PL321 devices in the "Fault Code" report will display correctly "-".
The expected runtime in the "Asset Utilization" report will display correctly for PL121 and TrimTrac devices.
The "Fuel Utilization" and "Asset Utilization" reports will display the correct decimal precision.
The running fuel burned indicator in the "Fuel Utilization" report will display in the graph correctly.
Utilization values will be displayed correctly in the "Asset Utilization" report for assets with a 3D project monitoring subscription.
Asset history report will not display empty rows.
The "Fault Code" report will display the totals correctly as whole numbers.
The "Asset Utilization" report will be generated correctly.
The "Asset Usage Single Asset" report should match the "Asset Utilization" page for idle, working, and running hours.
The "Expected Runtime" report will display data that is consistent with the utilization pages.

Translations

The "Show" drop-down list will be translated correctly in the alert summary page.
Asset details page will not display a horizontal scroll bar when the language is Russian.
The language drop-down list will be translated properly in the "User Preferences" and "Add Contacts".
The alert message "No Favorite Groups found click to add groups to favorites" will be displayed in the correct language.
The summary volumes information will be displayed correctly for all translations.

Utilization

The utilization pages will show a "0" instead of a "-".
The fuel utilization page will display correct information for an asset with a canceled subscription, but the selected date range is valid for a time when the subscription was active.
The values in the history page for "Asset Utilization" will display the correct data when the expected runtime is updated.
The "Asset Utilization" data will not produce an error for large data sets.
The "Asset Utilization" graph will display asset ID and serial number when "Both" is selected from the "User Preferences".
Data will be displayed properly in the utilization pages.

VisionLink 2.3 Iteration 2 (28 October 2011)

The following issues have been resolved in this release of VisionLink:

Administration

VisionLink will send correct configuration to PL420 devices, instead of sending a "0" value for hours and mileage.

Alerts

The users with alert admin rights only can able to resolve "Alerts".
Service due alerts will be sent correctly.
The users in China can create "Site Boundary" alerts.

Asset Details

The "Project Extents" date range will not be displayed in date picker within the "Asset Details" for users without a project subscription.
The "Asset Details" will be display correct ECM information for PL420 devices.
The "Update" button will function correctly for the China environment.

Export

The sites created by a user or selected as a "Favorite" only will display in the location column of the fleet summary page.

Health

Cat SOS fluid analysis will have improved data display.

Maintenance

The service history will be displayed correctly in relation to subscription history dates.
The parts list will not be deleted when a user adds new items to the interval checklist.

Preferences

The selection of units in the "User Preferences" will be corrected to Kilometers in Mileage/Odometer field.

Project Monitoring

The "Save As" filter dialog box will be resized correctly.
The profile tool will not disappear when dragged across the map.
The drop-down list of the "Calculate Summary Volumes" in the volumes manager will display all options.
The project end date warning will not appear for restored projects.

Reports

The "Asset History" report now display times in the "User Preferences" time zone instead of UTC.
Number formats will be displayed correctly in the "Asset History" report.
Serial number, make/model information will appear correctly in reports.
The graph for the "Asset Utilization" report will display all the selected assets.

Sites

The sites will function correctly for the China environment.
The alert message "Result Set is greater than 1000" will not appear after creating a site.

Translations

The date format will be displayed correctly for Chinese language.

Utilization

The expected runtime values will be displayed correctly in the asset utilization.
Working burn rate will not display a value when incorrect data is received from the device.

VisionLink 2.3 Iteration 1 (7 October 2011)

The following issues have been resolved in this release of VisionLink:

Administration

The users can be deleted from the "User Accounts" page.
TrimTrac devices can have the hour meter lowered from the "Device Configuration" page.

Alerts

Service due alerts will be sent correctly.
"Fault Code" alerts will show correct time zone.
Mileage-based service due alerts will not show incorrect decimal values.
"Operation Time Boundary Violation" events will not be displayed in the alerts page.
When a device sends the same exact fault code more than once, VisionLink will send one alert.
The "Alert wizard" can validate email address.
"Asset Status" alert options will be enabled correctly.
The "Move All (>>) Available Sites" button will be enabled correctly on the "Alerts Wizard".

Asset Details

Asset details dashboard utilization charts (Hours, Fuel, and PTO) will display the correct data values.

Command Center

Favorite groups selected from public groups will be displayed correctly in the "Command Center".
The "Command Center" will display all groups properly when there is large number of groups.
The "Command Center" will display the correct number of assets when the "All Assets" button is pushed after performing a filter or selecting a group.
The horizontal scroll bar will not appear in the "Command Center".
All filters will be displayed in the "Command Center" when many filter options are available.

Export

On the "Fault Codes" page, when the columns are sorted on "Type", the records will be sorted correctly upon export to a csv file.

Fleet Summary

The odometer value for PL121 and PL321 devices will be displayed correctly as "NA" when the unit preference is set to "Metric".

General

The confirmation message about the large number of assets will be displayed only one time per user session.

Health

The fault "Operation Time Boundary Violation" will not be displayed in the alerts page.

Login

The "Duplicate Login Detected" message will not be displayed upon login.

Maintenance

The service due alert will display the Odometer value as a whole number.
The site names will appear in "Maintenance Dashboard" location.
The users are prevented from creating an hours-based interval when the miles based service interval was already completed.
The hour meter value in the "Service History" page should match the value displayed in the history tab of "Asset Details".
The PL522 devices with the Cat maintenance subscription will be displayed correctly in the maintenance screen.

Reports

Zone violation events will not be displayed in the "Health Fault" report.
The "Asset Utilization & Fuel Utilization" report will be generated successfully with many assets.
The PL121 and TrimTrac devices will display "-" and "N/A" correctly in the "Asset Utilization" report.

Sites

Only "Favorite" sites will be displayed in the location field within the VisionLink UI.

Translations

Text strings (Export & Maintenance Asset Limit messages) will be translated for all languages.
The "Fuel Level Change" field will display the fuel loss alerts correctly for German and French languages.
The copyright links at the bottom of the UI will display 2011 correctly for all languages.

Release Notes for VisionLink 2.2

VisionLink 2.2 Iteration 6 (9 September 2011)

The following issues have been resolved in this release of VisionLink:

Alerts

The odometer value will be converted correctly from miles to kilometers in the service due alert description.
In the "Alert History" screen, resolved alerts will be displayed as "Open" in the open alerts screen.
The alert information hovers over message in the alert wizard will be formatted correctly for the asset status alert.
Mileage-based maintenance alerts will be triggered correctly.
Hours-based maintenance alerts will be triggered correctly.
The time stamp in the fuel loss alert email will display the correct time zone instead of UTC.
The alerts description column will display the correct odometer reading for mileage-based alerts instead of "0".

Asset Details

Double-clicking a blank row will not open a random asset details information.
Double-clicking the device configuration, and switches table will open the correct asset details information.

Command Center

The selected group in the "Command Center" will persist on subsequent logins.
Filtering by site in the "Command Center" will display the correct results.

General

The correct assets will be retained and displayed from a search upon relogin.

Maintenance

Last service will display the hour meter reading correctly on the maintenance dashboard when service is changed from hours to mileage.
The decimal precision for the service history screen and expected mileage per week value will be displayed correctly when unit preferences are changed from "US Standard" to "Metric".
The decimal precision for the miles displayed in the service history list in the asset details maintenance tab will be displayed correctly when preferences are changed from "Metric" to "US Standard".
When editing a completed service, the odometer value will retain the correct value.
Users can able to save mileage-based maintenance intervals.
Adding an Independent Interval will not create an extra scroll bar.
Users can able to enter the current odometer reading when completing a service.

Preferences

The "Meter Label Display" preference will display "Hour Meter" correctly instead of "Both".

Reports

The asset history report will display "Site Entry" and "Site Exit" correctly in the event type field.

Utilization

TrimTracs will display "-" correctly instead of "N/A" in the asset utilization page.
Users can able to update the expected runtime values.

VisionLink 2.2 Iteration 5 (5 August 2011)

The maintenance screen will load the larger accounts with greater than 500 assets.
Delay of alert delivery in certain instances will be resolved.
The "Command Center" will show all groups.
The device configuration changes will function correctly for PL522 and PL523 devices. For users with administrative privileges, the device configuration changes for PL522 and PL523 devices will be applied correctly to the hardware device.

VisionLink 2.2 Iteration 1 (22 April 2011)

Migration Improvements

Issues with historical data loading have been resolved. Assets that are migrated over from Equipment Manager will include up to 13 months of available historical data.
Also, Add-On Subscriptions (for example, Cat^® Maintenance, Cat^® Health, Cat^® Utilization) should now show up immediately in VisionLink when added through the Trimble Store for VisionLink.

Time Fence Alarms

PL321 devices will now have the Time Fence configuration disabled by default. This was causing unwanted errors to be generated by the advisor system on the respective machines. With this improvement, the Time Fence will only be activated when there is an "Asset On" Alert configured for that device. The Time Fence will remain active on the device until that asset has been removed from all "Asset On" Alerts in VisionLink. Fault codes that were being generated as a result of the time fence violation will no longer appear in VisionLink or come across as Fault Code Alerts.

Outbound Device Messages

Customers outside of North and South America reported issues receiving Over the Air (OTA) configurations for Pl321 devices. An issue was discovered in VisionLink that caused the application to send OTA messages to the wrong Orbcomm base station and therefore never make it to the device. This issue has been resolved and customers can now send OTA messages to Pl321 devices worldwide. OTA messages include Zone Geo-Fence boundaries and device configuration settings.

Utilization

Maintenance Customers reported that Interval changes were being reset to default sometimes. This issue has been improved. In the future any modified intervals should not reset except when the user clicks the "Reset to Defaults" button.
Several issues around the Parts list were addressed including an error being thrown when sending Parts with decimal values (such as fluid volumes) to the Parts Store.

Usability Improvements

Search should now work properly when a Product Family, Model, or Device Type is entered for the query.
Utilization graph colors in Asset Details should now be displayed properly for Assets without any respective values.

Release Notes for VisionLink 2.1

VisionLink 2.1 Iteration 5 (16 March 2011)

Utilization

Within the Asset and Fuel Utilization screens, we improved the issue when a user clicked the Hours & Performance major headings within Asset Utilization and Idle, Working, and Running (Total) major headings under the Fuel Utilization table grids. By doing so, it will ensure that it does not affect your current column sorted from being removed within each of the categories mentioned above.

Maintenance

When completing a service, the dialog box allows you to enter who performed the service. The drop-down will now provide a list of the parent Cat Dealers.

Alert Notifications

Any new alerts received through e-mail or SMS text messages will provide the timezone based on the local machine timezone/location if location is known.

API (Data Feed) - Sample Java Code

All the sample Java Code is available for review within VL API website.

VisionLink 2.1 Iteration 4 (10 March 2011)

Time Fence Boundary Violations

For every machine that was migrated to VisionLink, there was a "24/7" time fence configured on the PL device. Users were seeing a Time Fence Boundary Violation within the cabs and VisionLink. In the future, all new machines migrated will NOT receive the "24/7" time fence configuration.

Assets Not Reporting into VisionLink after Migration

VisionLink was not processing all the new migrations due to a server performance issue. This caused machines to show up in VisionLink but was not reporting correctly. VSS has resolved the performance issue and all the machines in VisionLink should be reporting as expected.

Timestamps Displaying as GMT

Previous to this improvement, VisionLink was displaying event times that were not received with a valid location as GMT time. We have resolved this issue to make sure that the data presented is in the asset local timezone. Historical records are being updated, but will not be fully processed until approximately 24 hours after the deployment is complete.

Health > Fault Codes

Improved the usability between the table and graph under the Asset Details > Health > Fault code screen specific to PL522 and PL523 devices.
For a PL52x device, VisionLink will display where the actual fault code occurred on the map to allow better interaction between the table and graph.

Misc

Date Last Reported Logic (Location Not Required) - Within the Date Last Reported field in VisionLink, we improved the logic to determine this date by ensuring that a location is not required before the Date Last Reported is updated. In the future, anytime we receive an event, regardless if location is provided, will display the date time stamp within the "Date Last Reported" field.

VisionLink 2.1 Iteration 1 (3 January 2011)

User Level Sites

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Illustration 1	g03328918

Under Manage Sites, the actual site boundary is now being displayed on the map for those Sites that the user has not chosen as a "Favorite". Refer to Illustration 1.
All other maps within VisionLink will now only display sites that have been marked as a "Favorite", except the Manage Sites dialog screen.

Alerts

When a user receives an alert, we provide the specific location with a hyperlink that directs the user to Google maps to provide you the specific location of the asset. A marker is now provided to identify where the specific asset was located.

Misc

When in Portuguese, the application no longer hangs for a period nor locks up when text is entered into the Search box.

Release Notes for VisionLink 2.0

VisionLink 2.0 Iteration 5 (5 November 2010)

Below is a brief summary of the issues resolved in this production release:

Google Maps

Map view redrawing back to info window after location Search is executed - With the Info window open within the Google map for a particular asset and a user typed a location in the Search box, it caused the map to redraw to the location entered in the Search field. When the refresh happened, a second or so later, the map view would pan back to the original Info window view. This was found in both IE 6 and FF 3.6.8.

Utilization

The Fuel Burn Rate is not getting displayed according to values configured in the settings screen - For assets that had a device on them (for example, PL121) that do not provide Fuel Burn Rates, you can set them within the settings tab under Fuel Utilization. Upon configuring your burn rates they were not updating within the Fuel Utilization table grid.

Misc

Alerts - We are continuing to monitor any performance issues within the application. This issue revolved around over 3K alerts displayed in the alerts tab and the user resolved around 90 at once which caused some lag in the performance.

VisionLink 2.0 Iteration 4 (15 October 2010)

Fleet Summary

Date Last Reported Logic - We have improved the logic used to report the "Date Last Reported" field to reflect any message type that is received in the back-office for an asset regardless whether it reports a valid location.

Health

Improved SIS Links to troubleshoot procedures.
Resolved Firewall issue by changing port to common port.
Resolved link for SIS Troubleshooting from Individual Machine view.
Resolved the issue of 522/523 devices reporting "Fault Codes" not showing location of the time that the event occurred.
SOS Sample Date corrected - When any fluid analysis result came across from Cat SOS system, VisionLink was adding a UTC timestamp which caused the sample not to be viewable for that particular day based on the user time preference which has now been resolved by removing the UTC timestamp.

Utilization

System Lockup when resizing/moving windows - We have resolved the issue when viewing assets in the Asset Operations page to ensure when a user resized the browser window, it would not lock up causing the user to have to close the browser and restart the application.

Asset Details

Registered Dealer Missing from Asset Details - Within the Asset Details > System Details tab under Asset Information, we resolved the issue of not bringing in the "Registered Dealer" for certain assets.
Asset Details - If a user was in the application at a non-maximized screen view and they went into the asset details screen, it would cause the window not to be fully viewable nor would it have a scroll bar. We have resolved this by bringing in a scroll bar to ensure that the user can have full visibility to the data displayed.

Misc

Customer Log in Accounts - This is an improved dealer admin feature to allow them to edit or delete their customer user accounts within the application.
Safari - Preference > Whenever the Preference is updated, Adobe Flash Player 9 Error (Action Script Error) has been resolved.
Alert - Alert history now displaying both open and resolved alerts for a given date range.

Translations

Translation Issues with non-English Characters - We have resolved the issue for all non-English characters that had the special symbols that were showing a box or no text at all.

VisionLink Store

Release Notes for VisionLink Store (16 December 2013)

Device Type on Store Subscribe Page

Device type field has been added to the subscribe page next to "Device Serial No." field to allow dealers to view when the device is retrieved from the Caterpillar system or entered after pressing the Tab key on keyboard.

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Illustration 2	g03644168

Same Serial Number for PL121 and PL321

Sometimes PL121 and PL321 devices share serial number. This happens when a PL121 is upgraded to a PL321 or when a PL321 is downgraded to a PL121. In this event, after dealer enter the device serial number, dealers can choose which device type they want to activate by pressing the Tab key after the serial number is entered. A pop-up window will be displayed for selection.

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Illustration 3	g03644170

If either one of the devices is already active, the store will display the error "This Serial Number and Device Type already has active services under dealer. Please terminate services to proceed". Both device types must be inactive in order for the dealer to proceed.

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Illustration 4	g03644171

If none of the devices are active, the add services page will be presented in the store.

PL421 Device Serial Number Check

The Caterpillar 10-digit serial number should be used when subscribing a PL421. If dealers subscribe a PL421 with the 9-digit Trimble serial number, the store will display the error message "System cannot retrieve this device Serial Number. It is either missing or invalid. Please check the Serial Number".

Carrier Restriction in Store

Dealers who are not in China will not be able to subscribe a cellular device with China Mobile as the carrier in their VisionLink store. China dealers will not be able to subscribe a cellular device with the carrier other than China Mobile.

If dealers subscribe a device without the match carrier, the store will display error message "System cannot retrieve this device serial number. It is either missing or invalid. Please check the number".

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Illustration 5	g03644176

Release Notes for VisionLink Store (15 April 2013)

Dealer Authorization and Change Billing Responsibility

Sometimes theCat^® dealer may choose to enable their associated SITECH Dealer to order subscriptions on their behalf (order services that will be billed to the Cat Dealer). If a Cat Dealer wishes to enable their associated SITECH Dealer to place subscription orders on their behalf (using the Cat Dealers bill-to address), the Cat Dealer should submit a support ticket request via the Salesforce.com portal or emailing vl_support@trimble.com. After Support completes the Dealer Authorization process , then both Dealers will be assisted by using the Change Billing Responsibility function, which allows the billing of subscription services to be transferred between the Cat Dealer and their associated SITECH Dealer.

Editing Asset ID in VisionLink

Asset ID can now be updated in the VisionLink application by the Owner/End Customer. When this occurs, the new asset ID will be updated in the Store and passed to the Caterpillar Equipment Data system. Within Equipment Data, the equipment record associated to the bill-to dealer of the asset will be updated with the new asset ID. Dealers should use their existing processes to maintain asset IDs in Equipment Data to communicate asset ID updates to the VisionLink Store and VisionLink application. Asset IDs updated directly in VisionLink will take precedent over dealer asset ID updates. If a dealer wishes to overwrite an asset ID updated directly in VisionLink, they will be required to use the Equipment Data user interface, which will present a confirmation window that the dealer will have to accept before the asset ID will be overwritten.

Module Registration Messages With Change of Dealer

When the store receives module registration messages, if the dealer is different from what the store reflects for the asset, the message will not be processed to prevent existing active services from being canceled by registration messages. The process for when an asset changes from one dealer territory to another is as follows:

If the original administering dealer has already canceled all active VisionLink subscriptions for the transferring asset, then the new administering dealer will be able to add services to the asset using the Subscribe process in the VisionLink Store.
If the original administering dealer has not already canceled all active VisionLink subscriptions for the transferring asset, then the new administering dealer will receive an error message when attempting to use the Subscribe process. The error message will indicate which dealer holds active subscriptions on the asset and that dealer must be advised to cancel their existing subscriptions before the subsequent dealer can add new services to the asset.

Owner Visibility Date

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Illustration 6	g03371041

The owner visibility date for satellite device activations will automatically be defaulted to the current service activation date (same as cellular device activations). As with cellular devices, dealers will be able to adjust the owner visibility date before adding services to the cart.

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Illustration 7	g03371043

A message will be displayed when the "Add to Cart" button is clicked when users use Subscribe and Migrate pages to add services.

The Owner Visibility Date feature allows Dealer users to control which subscriptions the Customer will see in the VisionLink application and gives Dealer users the ability to backdate the visibility date thereby allowing the Customer to view subscription data history. The visibility date can be backdated up to 13 months from current date, but will be limited by the amount of history the Dealer has available to them for that machine.

This feature is available when adding services to a machine using the Subscribe process, the Migrate process or the Add-On plans process.

Release Notes for VisionLink Store (January 2013)

VisionLink Service Plans are that were not transferring to VisionLink Store

Release Notes for VisionLink Store (December 2012)

New features available in this release of the VisionLink Store and Trimble Billing Portal are listed below:

VisionLink Store Migrate Search

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Illustration 8	g03333506

The default search source has been made to "All" rather than "EquipmentManager" since 30 November 2012.

UCID Virtual Customer across Multiple Organizations

Starting 14 December 2012, the store will allow virtual customers that are set up under both ARFC and ERFC dealers to subscribe in. And customers who have assets under both ARFC and ERFC dealers will be able to view all the assets in one virtual customer account in VisionLink application.

Cat Data Feed Timestamping

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Illustration 9	g03333508

Timestamp has been added to Cat data feed error report and device migration diagnostics report, since 30 November 2012.

Satellite Device Registration at Cat Factory

This enhancement is the phase 1 of the project Automated Devices Activation (ADA) that is worked between Caterpillar and Trimble.

Trimble has set up a factory dealer code, "YFAC". When a Cat factory installs a satellite device on equipment, the factory will register the device and Trimble will receive the "ModuleRegistration" messages through Cat data feed and create/update IB records under "YFAC" if the IB records are not under any Cat dealers.

Release Notes for VisionLink Store (November 2012)

Improved Free Period End Date process communication

Product Link standardization is a Caterpillar commercial program that offers factory installed Product Link hardware at no charge and subscription credits for VisionLink for 36 months. To qualify, assets must meet the eligibility criteria noted below.

For more subscription information, refer to the "Product Link Subscription and Parts Guide" at "https://dealer.cat.com/pl".

Eligibility Criteria

Asset has been factory installed with a Product Link device and has a qualifying Cat serial number

Refer to "Product Link Standard Eligible Serial Numbers" excel document at "https://dealer.cat.com/pl". (updated monthly)
Serial number must fall on or after the First Effective Serial Number (and before the Last Effective Serial Number if applicable).

Asset has been sold - Program start date is equivalent to the Delivery Date recorded in the Caterpillar Service Information Management System (SIMS).

The current billing month is within 36 months of the asset Delivery Date. Program eligibility will expire 36 months plus one billing month from the date of delivery regardless of when subscriptions were originally initiated. For example: An asset delivered to the customer in February of 2011 but not activated until February 2012 will have a free period of February 2011 through February of 2014. The free period end date can be viewed through the VisionLink Store, but because calculation of this date occurs monthly, it may take up to a month before it is displayed.

Standard Billing Process

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Illustration 10	g03328955
Product Link VisionLink billing example

VisionLink billing is managed by Trimble Navigation, with monthly dealer invoices available to be viewed online within the Trimble Receivables Manager application on the 20th of each month.

Invoices received are for VisionLink services rendered that month, however bills are only issued in full month increments. There are no charges accrued for the first month in which service is initially activated, however full charge will be due for the final month that service is active, regardless of what day during the month services were stopped.

The Cat dealer will be charged for subscriptions associated to any assets that do not meet eligibility criteria for promotional programs, at which point standard subscription rates per asset per month will apply. Check with Cat district or technology representative on other promotional programs that may apply for dealer aftermarket installations or for factory-installed devices where the free subscription period has expired.

Release Notes for VisionLink Store (October 2012)

New features available in this release of the VisionLink Store and Trimble Billing Portal are listed below:

Dealer Bill-to and Customer Ship-to Address Management

The following enhancements have been made to the VisionLink Store since 8 October 2012:

Dealer Bill-to Address

The incoming dealer bill-to address from the Cat^® system data feed for new assets will be suppressed and replaced by the existing dealer account primary bill-to address in the VisionLink Store. For the existing assets in the store, the bill-to address will not be changed by the Cat data feed. In summary, to avoid dealer bill-to address issues, the store will be the only place for updating dealer bill-to addresses. This will prevent the dealer from receiving multiple VisionLink invoices caused by changing the bill-to address via the data feed.

Customer Ship-to Address

If the customer is new, the incoming valid address from the Cat data feed will be created and made as the primary ship-to address in the store. If there is no valid address for the new customer, the store will automatically use the dealer primary bill-to address but with "Please Update" as the first address line. If the customer account exists in the store, the incoming valid address will be created and will be made the primary address only when no valid address exists for this customer account. If there is no valid address, the store will use the existing valid ship-to address for this customer.

Store Error/Warning Messages Update

Starting 20 October 2012, the store error/warning messages will be updated to provide simple troubleshooting instructions and support team contact information. The following enhancements have been made to this release of VisionLink:

Subscribe Process

Current dealer ownership information, dealer name will be added to the store error/warning messages, so that when users attempt to subscribe active assets under a different dealer, the current active dealer will be displayed in the error message. Dealer users can then contact the current active dealer to have them cancel the services. Then the new dealer can change ownership and add services using the subscribe process.

Cancelation and De-registration Process

New warning messages will be added to the store when you cancel subscriptions and de-register satellite devices. You can click "OK" to proceed or "Cancel" to stop cancelation or de-registration.

Device Replacement

Device serial number and current ownership information will be added to the device replacement warning messages, when the new device is not under your dealership.

VisionLink Service Invoice Size Reduction

The following enhancements will take effect as of the October 2012billing period:

VisionLink service invoices for Cat dealers will not contain items which have zero net values.
The following subscriptions are billed at zero and will be excluded from both the printed invoices and Trimble invoices on the billing portal:

- Subscriptions for assets that qualify under the Cat Approved Condition Monitoring program.

- Subscriptions for assets that qualify under the Product Link Standardization program.

- Subscriptions that are billed at no charge, such as Manual Maintenance.

There are no changes made to the billing extract. All subscriptions, including zero amount charges, will be included on the monthly billing extract.
A notation will be added to the invoice header as follows: "Full line item detail is available through your electronic billing extract".

AT&T Expanded Country List

AT&T and Trimble have amended the worldwide coverage agreement. Starting 2 October 2012, 35 new countries have been added to the international coverage agreement. In total, there are now 126 countries in new coverage area.

For VisionLink, covered countries-of-interest now include Chile, Ghana, Kuwait, Qatar, and others. Furthermore, the AT&T SIM card will work on multiple networks in any given countries. This intra-country roaming capability greatly increases the probability of being within coverage of an authorized network when a country has more than one operator.

Refer to Table 2 for group of countries now included in coverage area.

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Table 2
AT&T Expanded Country List
ALBANIA	DENMARK	KAZAKHSTAN	SAUDI ARABIA
ANGUILLA	DOMINICA	KUWAIT	SENEGAL
ANTIGUA & BARBUDA	DOMINICAN REPUBLIC	LATVIA	SERBIA
ARGENTINA	DUTCH ANTILLES	LESOTHO	SEYCHELLES
ARMENIA REPUBLIC	ECUADOR	LIBERIA	SIERRA LEONE
ARUBA	EGYPT	LIECHTENSTEIN	SINGAPORE
AUSTRALIA	EL SALVADOR	LITHUANIA	SLOVAK REPUBLIC
AUSTRIA	FAROE ISLANDS	LUXEMBOURG	SOUTH KOREA
AZERBAIJAN	FRANCE	MALAYSIA	SPAIN
BAHAMAS	GABON	MALI	ST BARTHELEMY
BAHRAIN	GERMANY	MALTA	ST KITTS & NEVIS
BANGLADESH	GHANA	MARTINIQUE	ST LUCIA
BARBADOS	GREECE	MAURITANIA	ST MARTIN
BELGIUM	GRENADA	MEXICO	ST VINCENT & THE GRENADINES
BENIN	GUAM	MONTENEGRO	SUDAN
BERMUDA	GUADELOUPE	MONTSERRAT	SURINAME
BHUTAN	GUATEMALA	NETHERLANDS	SWEDEN
BOLIVIA	GUINEA	NEW ZEALAND	TAIWAN
BONAIRE	GUYANA	NICARAGUA	TAIWAN
BRAZIL	HAITI	NIGER	TANZANIA
BRITISH VIRGIN ISLANDS	HONDURAS	NIGERIA	THAILAND
BURKINA FASO	HONG KONG	NORWAY	TRINIDAD & TOBAGO
CANADA	HUNGARY	PAKISTAN	TURKEY
CAYMAN ISLANDS	INDIA	PANAMA	TURKS & CAICOS
CENTRAL AFRICA	INDONESIA	PARAGUAY	UAE
CHILE	IRAQ	PERU	UKRAINE
CHINA	IRELAND	PHILIPPINES	UNITED KINGDOM
COLOMBIA	ISRAEL	POLAND	USA
COSTA RICA	ITALY	PORTUGAL	URUGUAY
CROATIA	JAMAICA	QATAR	VENEZUELA
CURACAO	JAPAN	ROMANIA	-
CZECH-REPUBLIC	JORDAN	RUSSIA	-

Release Notes for VisionLink Store (September 2012)

VisionLink Store now displays Active and Inactive Service Plans correctly

Release Notes for VisionLink Store (June 2012)

Device Transfer when using the Subscribe Screen

When using the Subscribe process to change the device on a machine, an error message was appearing if the existing device on that machine was deregistered. Withthe9 June 2012update is in place, then the Dealer user will be able to use the subscribe process to change the device on a machine that has an existing deregistered device on it (No matter if the exiting device is registered or deregistered).

To review this process, a Dealer user can use the Subscribe screen to change the device on an inactive machine. The dealer must enter the machine serial number and make code, then use the Search button to retrieve the machine and exiting device. The Dealer user can then replace the existing device serial number with the new device serial number and press the Tab key to update the Carrier. Then click Continue to add services to the new machine device combination and proceed to complete the order.

Special Characters in the Account Names

When the customer name has non-English characters, the account hierarchy message to VisionLink was failing. As a result, the customer name was appearing blank in VisionLink application.

With the9 June 2012update is in place, then the account hierarchy message will send to VisionLink without failures. Customer names with non-English characters will display in VisionLink application.

Release Notes for VisionLink Store (May 2012)

Clarification on Free Period Processing

To receive Free Period Credits on the VisionLink Invoice:

The machine has to be eligible for the Free Period (a spreadsheet of eligible serial number ranges is available on the dealer.cat.com portal: dealer.cat.com/pl).
The machine must have an Asset Sold Date in the VisionLink Store (Populated with the Delivery Date in the Cat SIMS database).
After the Free Period expires, the service charges for the machine revert to standard charges (unless they are part of the ACMP program).

Deregistration of Orphan Devices

When executing a device replacement on a machine with a PL121/ PL321 devices and you want the subscription services to stay active, keep the current device active when replacing it (the new device must be the same type as the current for subscription services to transfer). After the replacement has been completed, the original device stays in the system with no machine data but in a registered state.

Explanation for Firmware Versions in the VisionLink Store

In the "Asset Base" tab of the VisionLink Store Firmware versions of the Radio Device and the Gateway Device (if applicable) are displayed as columns in the search result information. These Firmware versions are the initial versions and do not reflect subsequent firmware upgrades. To view the current firmware version of device and gateway, use the Asset Details screen in the VisionLink application.

Order Confirmation Emails

Starting in April 2012, when an order is placed using the VisionLink Store, the Order Confirmation email will be sent to the VisionLink Store user who placed the order. The order confirmation was previously being sent to the primary contact of the bill-to Address and was creating confusion.

Service Acknowledgement Clean up 2011

A group of machines where services were ordered and placed in VisionLink, but that were not billed for are being reconciled in April 2012. For those impacted machines Dealers will start getting billed for these machines in April 2012 (the rate will be zero on these machines if the machines are part of a promotional program).

Release Notes for VisionLink Store (January 2012)

Caterpillar Deregistration Process for PL121 and PL321 Devices

This enhancement will allow dealers to continue to deregister devices in the field and have this information flow into the BSS system. In addition, this process does provide the dealer with deregistration capabilities in the VisionLink Store without requiring a visit to the Machines. The deregistration request will be automatically processed through the VisionLink Store to the VisionLink application. The VisionLink application will then automatically send an Over-the-Air deregistration command for deregistration requests initiated in the VisionLink store. No manual processing will be needed.

Release Notes for VisionLink Store (December 2011)

Two issues that were resolved in the November Billing run listed below:

The first issue is related to machines that had VisionLink subscriptions added in the October period. For these machines, dealers were charged for services in part of the October period and in the November period on the November invoice (effectively charged for 2 months of subscriptions). Dealers should not have been charged for any October service period on these machines. To reconcile this overcharge, the affected machine services charges will not be billed in the December period on the December Invoice. The charges for these machines will start again in the January Billing run.
The second issue relates to the billing extract from the VisionLink Store. As a result of the November invoice issue, the billing extract did not accurately reflect November invoice line items. The issue has been resolved and the billing extract now accurately reflects the November invoice detail.

A team is being set up in Colorado to call Dealers to go over billing issues. This team will help reconcile any open items relating the Dealer account and to ensure that Dealers have proper access to invoice data.

Caterpillar Information System:

C15 and C18 Engines Welding on Engines with Electronic Controls

C1.5 and C2.2 Engines for Caterpillar Built Machines ECM Harness Connector Terminals

C175-16 Locomotive Engine Air Lines - Aftercooler

C1.5 and C2.2 Industrial Engines Idle Validation Switch Circuit - Test

C175-16 Locomotive Engine Air Lines - Aftercooler

2013/03/21 New Water Ferrules Are Available for 3500 Engine Cylinder Heads {1124, 7555}

794 AC Off-Highway Truck Engine Starting

MT4400D AC Off-Highway Truck Fire Prevention and Explosion Prevention

2012/11/19 Improved Process for Activating Product Link PL522 On Assets In China {7606}

2012/11/26 Improved Exciter Rotor Design is Now Used on Certain Caterpillar Products {4454, 4465}

C175-16 and C175-20 Engines for Caterpillar Built Machines Alternator - Remove and Install

C175-16 Locomotive Engine Vibration Damper Guard

3516C Locomotive Engines Selective Catalytic Reduction System Monitoring

3512B, 3512C, and 3516B Petroleum Engines and Petroleum Generator Set Engines with Dynamic Gas Blending Fuel Actuator - Test

3512B and 3512C Petroleum Generator Set Engines Direct Fuel Control Mode - Test

CG137-08 and CG137-12 Engines Rotary Actuator (Carburetor) - Remove and Install - G3408B

CG137-08 and CG137-12 Engines Aftercooler - Remove and Install - G3408B

421-9723 Top End Engine Overhaul Foundational Kit for 3412C Marine Engines{1000} 421-9723 Top End Engine Overhaul Foundational Kit for 3412C Marine Engines{1000}

421-9725 Top End Engine Overhaul Foundational Kit for 3412E Marine Engines{1000} 421-9725 Top End Engine Overhaul Foundational Kit for 3412E Marine Engines{1000}

3516B Engine Fuel Injector - Check

G3500 A3 Engines Air/Fuel Ratio Control - Adjust - NO<SUB>X</SUB> Feedback

CG137-08 and CG137-12 Engines Turbocharger - Remove and Install - G3408B

3512B, 3512C, and 3516B Petroleum Engines and Petroleum Generator Set Engines with Dynamic Gas Blending Fuel Shutoff - Test

2013/06/19 An Improved Air Conditioner Condenser Fan Motor is Available for Certain Excavators {1805}