PRODUCT SUPPORT PROGRAM FOR REPLACING KEYPAD MODULES ON CERTAIN PM600, AND PM620 COLD PLANERS
Usage:
TEBE5413-00
Show/hide table
| 21Dec2016 |
U-668
O-564
Show/hide table
| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING KEYPAD MODULES ON CERTAIN PM600, AND PM620 COLD PLANERS |
|
| 1400 7451 | PS45338 |
|
Show/hide table
| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45338" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
Show/hide table
Show/hide table
TERMINATION DATE |
| 31Dec2018 |
PROBLEM
Show/hide table
| The existing keypads may fail on certain PM600, and PM620 Cold Planers. When the keypad fails it will not function and a diagnostic may be present. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| PM620 HRC | JB900100-00113 |
| PM622 | JFC00101-00113 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| 1 | 3747692 | MODULE GP-KEYPAD |
| 1 | 3747693 | MODULE GP-KEYPAD |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
Show/hide table
| Replace the keypad modules. |
Show/hide table
SERVICE CLAIM ALLOWANCES
Show/hide table
0-24 mo |
||||||
Show/hide table
| NOTE: This is a 1.5-hour job | ||||||
Show/hide table
PARTS DISPOSITION
Show/hide table
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING TAIL CASTINGS ON CERTAIN 777G AND 777G OEM OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING TAIL CASTINGS ON CERTAIN 777G AND 777G OEM OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE TRANSMISSION SOFTWARE ON CERTAIN AP300F, AP500F, AP600F, AND AP1000F ASPHALT PAVERS PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE TRANSMISSION SOFTWARE ON CERTAIN AP300F, AP500F, AP600F, AND AP1000F ASPHALT PAVERS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE RETAINING RINGS ON THE EXTEND CHAIN CLEVIS ON CERTAIN TL943D TELEHANDLERS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE RETAINING RINGS ON THE EXTEND CHAIN CLEVIS ON CERTAIN TL943D TELEHANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE INJECTOR SLEEVES ON CERTAIN ASPHALT PAVERS, EXCAVATORS, MOTOR GRADERS, SOIL COMPACTORS, TELEHANDLERS, TRACK-TYPE TRACTORS, WHEELED EXCAVATORS, WHEEL LOADERS, AND WHEEL SKIDDERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE INJECTOR SLEEVES ON CERTAIN ASPHALT PAVERS, EXCAVATORS, MOTOR GRADERS, SOIL COMPACTORS, TELEHANDLERS, TRACK-TYPE TRACTORS, WHEELED EXCAVATORS, WHEEL LOADERS, AND WHEEL SKIDDERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE UPPER MOUNTING BRACKET ON THE OUTPUT TRANSFER GEAR ON CERTAIN 735C, 745C, AND 740C EJECTOR ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE UPPER MOUNTING BRACKET ON THE OUTPUT TRANSFER GEAR ON CERTAIN 735C, 745C, AND 740C EJECTOR ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING CUFFED CYLINDER SYSTEM COMPONENTS ON CERTAIN 793D OFF-HIGHWAY TRUCKS EQUIPPED WITH 3500 HIGH DISPLACEMENT ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING CUFFED CYLINDER SYSTEM COMPONENTS ON CERTAIN 793D OFF-HIGHWAY TRUCKS EQUIPPED WITH 3500 HIGH DISPLACEMENT ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE INTERSTAGE AIR INTAKE MANIFOLD MOUNTING HARDWARE ON CERTAIN 797F OFF-HIGHWAY TRUCKS WITH HIGH ALTITUDE ARRANGEMENT PRODUCT SUPPORT PROGRAM FOR REPLACING THE INTERSTAGE AIR INTAKE MANIFOLD MOUNTING HARDWARE ON CERTAIN 797F OFF-HIGHWAY TRUCKS WITH HIGH ALTITUDE ARRANGEMENT
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 382-7150 TUBE ASSEMBLY ON CERTAIN 390F EXCAVATORS AND MH3295 MATERIAL HANDLERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 382-7150 TUBE ASSEMBLY ON CERTAIN 390F EXCAVATORS AND MH3295 MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR IMPROVING THE PARK BRAKE APPLY AND RELEASE RESPONSE ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR IMPROVING THE PARK BRAKE APPLY AND RELEASE RESPONSE ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR MAKE-UP TRUCK SUPPORT FOR TRANSMISSION REWORK ON CERTAIN 745C ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR MAKE-UP TRUCK SUPPORT FOR TRANSMISSION REWORK ON CERTAIN 745C ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR IMPROVING THE PARK BRAKE APPLY AND RELEASE RESPONSE ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR IMPROVING THE PARK BRAKE APPLY AND RELEASE RESPONSE ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE ADJUSTABLE BODY HEAT EXHAUST DESIGN ON CERTAIN 735C, 745C AND 740C EJECTOR ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR INSTALLING THE ADJUSTABLE BODY HEAT EXHAUST DESIGN ON CERTAIN 735C, 745C AND 740C EJECTOR ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSPECTION, PLUGGING, AND DRILLING OF DRAIN HOLES IN THE BOOM PIVOT GUSSET PLATES ON CERTAIN TL1055D AND TL1255D CAT TELEHANDLERS PRODUCT SUPPORT PROGRAM FOR INSPECTION, PLUGGING, AND DRILLING OF DRAIN HOLES IN THE BOOM PIVOT GUSSET PLATES ON CERTAIN TL1055D AND TL1255D CAT TELEHANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER ON CERTAIN 836K LANDFILL COMPACTORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER ON CERTAIN 836K LANDFILL COMPACTORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING WHEEL BEARINGS USING AN IMPROVED PRELOAD PROCEDURE ON CERTAIN 12K, 120K, AND 140K MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR INSTALLING WHEEL BEARINGS USING AN IMPROVED PRELOAD PROCEDURE ON CERTAIN 12K, 120K, AND 140K MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING THE GENERATOR ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING THE GENERATOR ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE BOOM PIVOT GUSSET PLATES ON CERTAIN TL1055D AND TL1255D CAT TELEHANDLERS PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE BOOM PIVOT GUSSET PLATES ON CERTAIN TL1055D AND TL1255D CAT TELEHANDLERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE COUNTERWEIGHT FRAME ASSEMBLY ON CERTAIN PL72, PL83, AND PL87 PIPELAYERS PRODUCT SUPPORT PROGRAM FOR REWORKING THE COUNTERWEIGHT FRAME ASSEMBLY ON CERTAIN PL72, PL83, AND PL87 PIPELAYERS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE ECM SOFTWARE ON CERTAIN AP-500E, AND AP-555E ASPHALT PAVERS PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINE ECM SOFTWARE ON CERTAIN AP-500E, AND AP-555E ASPHALT PAVERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A FUEL WATER SEPARATOR BLEED SCREW ON CERTAIN WHEEL LOADERS, BACKHOE LOADERS, AND TRACK-TYPE TRACTORS PRODUCT SUPPORT PROGRAM FOR INSTALLING A FUEL WATER SEPARATOR BLEED SCREW ON CERTAIN WHEEL LOADERS, BACKHOE LOADERS, AND TRACK-TYPE TRACTORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE SAW DISC BOLTS ON CERTAIN HFW232 FELLING HEADS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE SAW DISC BOLTS ON CERTAIN HFW232 FELLING HEADS
PRODUCT SUPPORT PROGRAM FOR MAKE-UP TRUCK SUPPORT FOR FRAME REWORKS ON CERTAIN 793F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR MAKE-UP TRUCK SUPPORT FOR FRAME REWORKS ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR ADDITIONAL SUPPORT FOR FRAME REWORKS ON CERTAIN 793F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR ADDITIONAL SUPPORT FOR FRAME REWORKS ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE INNER AND OUTER DUO-CONE SEALS ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE INNER AND OUTER DUO-CONE SEALS ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS