PRODUCT SUPPORT PROGRAM FOR REPLACING XT6-12 DRIVE MOTOR HOSE ASSEMBLIES ON CERTAIN 216B3, 226B3, 226D, 232D, 236D, 242D, 246D, 262D, 272D2, 272D2 XHP SKID STEER LOADERS, 239D, 249D, 259D, 279D, 289D, 299D2, 299D2 XHP COMPACT TRACK LOADERS, AND 257D,
Usage:
TEBE4691-01
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| 16May2016 |
| (Revised 07Jun2016) |
U-245
A-186
D-219
O-215
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING XT6-12 DRIVE MOTOR HOSE ASSEMBLIES ON CERTAIN 216B3, 226B3, 226D, 232D, 236D, 242D, 246D, 262D, 272D2, 272D2 XHP SKID STEER LOADERS, 239D, 249D, 259D, 279D, 289D, 299D2, 299D2 XHP COMPACT TRACK LOADERS, AND 257D, 277D, 287D, 297D2, 297D2 XHP MULTI-TERRAIN LOADERS |
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| 3218 5057 | PS45073 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45073" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 16May2016 Service Letter. Changes have been made to the Service Claim Allowances to clarify the inspection hour allowance. |
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TERMINATION DATE |
| 31May2018 |
PROBLEM
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| The XT6-12 hose assemblies may fail on the Affected Product. These hose assemblies, if manufactured from 3/4" XT6ES (161-1835) or ToughGuard (238-8346) bulk hose manufactured from 27-Jul-15 through 31-Oct-15 may fail due to a manufacturing defect. If one of these hose assemblies fail it may develop a pin hole leak or blister of oil within the hose. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 299D 2 | FD200334, 336-337, 339-505, 507-514, 517-638, 640-764, 766-937, 942, 947-952, 958, 960-961, 963-1029, 1031, 1033, 1035, 1038, 1040-1041, 1045, 1049, 1052, 1055, 1059-1061, 1065, 1067, 1069-1070, 1072, 1074-1076, 1078, 1080-1081, 1084-1085, 1087, 1089, 1094, 1108-1112, 1117-1121, 1125-1127, 1131, 1133, 1218, 1220, 1222 |
| 299D 2 XHP | DX200294-00295, 297-574, 576-619, 621, 623-718, 720-734, 736-815, 817-820, 822-823, 934-936, 938, 940 DX900130 |
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| *******Group 2******* | |
| 272D 2 | BL200242, 244, 246, 248-263, 265-316, 318, 320-324, 326-335, 337, 346-361, 368-369, 373-389, 391-396, 399, 402-411, 413-422, 424-431, 433-452, 456-466, 468-469, 475, 478-479, 487-490, 492-500, 502-506, 509-511, 513, 515-516 |
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| *******Group 3******* | |
| 216B 3 | PWK01368-01370 |
| 226B 3 | DXZ00983-01004 |
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| *******Group 4******* | |
| 279D | WEF00084-00159 |
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| *******Group 5******* | |
| 239D | BL900220, 222-409, 413, 415, 419, 422-426, 431-527, 529-534, 537-551, 555-557, 559-568, 570-581, 583-587, 589-605, 607-608, 610-613, 615-617, 621, 623-625, 627-628, 631, 633, 635-637, 639-675, 677-699, 701, 705, 707-739, 741-742, 744-746, 750-767, 770, 774-776, 778-808, 810, 831-835, 837-880, 882, 933-937, 939, 941, 943-944 CD400168, 170-225 |
| 249D | AH900158-00191 GWR00216-00221, 223-382, 384, 402, 405, 408-409, 411-500, 502-510, 513-515, 518, 520-524, 526, 529-535, 537, 540-541, 543-546, 549, 551-552, 555-739, 741-771, 774-775, 777, 779, 782, 785-794, 796-797, 799-800, 802-803, 805-806, 812-814, 816-817, 822-827, 829-846, 876-881, 883-933, 936, 938 |
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| *******Group 6******* | |
| 257D | EML00125 EZW01461-01494, 1496-1507, 1509-1597, 1599, 1601-1603, 1606-1615, 1617-1626, 1680, 1682-1685 FMR00350-00362 |
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| *******Group 7******* | |
| 259D | FTK00851-00926 FTL00061, 5723-5725, 5727-5728, 5730, 5732, 5734, 5736, 5738, 5740, 5742, 5744-5746, 5748, 5750, 5752-5754, 5756-6199, 6201-6487, 6490-6491, 6493-6498, 6500, 6502-6503, 6505-6891, 6893, 6895, 6897-6899, 6901-7274, 7276-7285, 7287-7359, 7361, 7364-7369, 7371-7457, 7459-7464, 7466-7488, 7490-7492, 7494-7495, 7497, 7499, 7501-7517, 7519-7521, 7523, 7526, 7528, 7530-7535, 7539, 7542-7543, 7545-7547, 7550-7555, 7557-7561, 7563-7564, 7566-7571, 7573-7588, 7590-7592, 7594-7605, 7607, 7609-7613, 7615-7621, 7623-7628, 7630-7635, 7638-7641, 7643-7647, 7650, 7653, 7655, 7657-7659, 7661-7666, 7668, 7670, 7673, 7677, 7680, 7685, 7689, 7692, 7694, 7696, 7698, 7701, 7707, 7709, 7719, 7721, 7723, 7726, 7729, 7733, 7735, 7741, 7743, 7748, 7757, 7759, 7764, 7767, 7771, 7773, 7776, 7779, 7781, 7783, 7785, 7788, 7791, 7794, 7796, 7798, 7800, 7804, 7808, 7812, 7814, 7816, 7818, 7820, 7822-7825, 7828-7829, 7832, 7837, 7841-7844, 7847, 7849-7850, 7856, 7859, 7861, 7864-7911, 7914, 7916, 7918, 7920, 7922-7923, 7926, 7928-7934, 7937, 7939, 7946, 7948-7949, 7951, 7953, 7955, 7957, 7960, 7964, 7966, 7969-7970, 7973, 7975, 7978, 7981, 7983-7984, 7986-7989, 7993-7994, 7997-7999, 8004-8005, 8007, 8009, 8012, 8015, 8018-8019, 8021-8022, 8025-8033, 8036, 8039, 8041, 8045, 8047-8096, 8098-8099, 8101-8103, 8105-8106, 8108-8109, 8111-8112, 8114-8115, 8117-8119, 8121, 8123-8124, 8126-8128, 8130, 8132, 8134, 8136, 8140, 8143, 8146, 8148, 8150-8152, 8154-8155, 8157, 8159-8160, 8162-8163, 8165, 8167-8168, 8170-8171, 8173-8178, 8180-8181, 8184, 8186-8187, 8192-8193, 8197-8199, 8201, 8204, 8207, 8209, 8215, 8217, 8219, 8221, 8223, 8225, 8227, 8229, 8231, 8234, 8236-8239, 8241-8244, 8247, 8249-8250, 8252, 8256, 8259-8260, 8262, 8264, 8267, 8269, 8271, 8275, 8277-8278, 8281-8286, 8291, 8303, 16593 GTK00157-00163 |
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| *******Group 8******* | |
| 226D | HRD00233-00234, 236, 238, 240, 243, 246, 248, 251, 253, 255-256, 264-273, 277, 279-283, 285-293, 299-313, 318-321, 324-326, 329-331, 334-339, 346, 350-353, 355-370, 373-375, 377, 379-391, 394, 398-399, 401-402, 404-405, 407-414, 416-419, 421-444, 448-457, 459-460, 462-463, 465-466, 469-481, 483-487, 489-491, 494, 496-498, 501, 503, 508-509, 511-514, 516-525, 529-530, 532, 535-538, 540, 545-562, 565, 568, 570, 574, 576, 580, 582, 584-585, 587, 589, 591, 593-594, 596-598, 600-611, 615-628, 630, 632-644, 646-647, 649-651, 655, 657-658, 660-663, 665-666, 668-669, 671-676, 678-688, 690, 692-694, 699-705, 710, 715-716, 718, 720, 725-742, 744-745, 747, 750, 752-755, 757-763, 776, 778, 783-784, 786-794, 796-799, 801, 803-804, 807-811, 813-819, 821, 825-833, 838-839, 842, 844-845, 849, 851, 858-861, 863, 865-867, 870-872, 874-876, 880-882, 885, 890, 899-901, 903, 905-906, 920-922, 924-925, 930-931, 933, 935-936, 939, 942-949, 952, 957-960, 964, 966-970, 972-977, 979-983, 987-990, 1104, 1106, 1108 |
| 232D | DPR00208-00209, 211-215, 217, 238-239, 241, 245, 247-252, 255-259, 261-263, 265-266, 268-271, 274, 276-278, 282, 284, 295, 298, 300, 303, 305-309, 312-314, 316, 318-322, 324, 327-331, 334, 342-345, 359, 363, 397-400, 403, 410-411, 414, 416-420, 423-426, 429-430, 432-434, 442, 444-445, 447, 450-451, 453, 455, 457-461, 463-464, 480-481, 488-489, 491-492, 494-495, 497, 502, 505, 507-514, 517-518, 521, 524, 530, 535, 537, 544, 548, 551-553, 555, 607-609, 615-616, 618, 621, 623, 626, 628, 656-657, 674, 685-686, 689, 693-694, 701-713, 716, 719-721 KXC00173-00177, 181-183, 186-204, 206, 208-217, 219-222 |
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| *******Group 9******* | |
| 226D | HRD00242, 245, 250, 252, 254, 257-263, 274-276, 278, 294-298, 314-317, 327-328, 332-333, 340-345, 347-349, 354, 371-372, 376, 378, 392-393, 395-397, 400, 403, 406, 415, 420, 445-447, 458, 461, 464, 467-468, 482, 488, 495, 499-500, 502, 504-507, 510, 515, 526-528, 531, 533-534, 539, 541-544, 573, 629, 631, 645, 652-654, 659, 664, 667, 689, 691, 695-697, 706-708, 711-713, 717, 719, 743, 756, 764-767, 769-775, 777, 779-782, 785, 795, 800, 802, 805-806, 812, 820, 822-824, 835-836, 841, 843, 873, 887, 889, 892-893, 895, 897, 902, 904, 910-915, 923, 926-929, 932, 934, 937-938, 940-941, 950-951, 953-956, 961-963, 965, 971, 978, 984-986 |
| 232D | DPR00229-00231, 233-237, 240, 242-244, 246, 253-254, 260, 264, 267, 272-273, 275, 279-281, 283, 285-294, 296-297, 299, 301-302, 304, 310-311, 315, 317, 323, 325-326, 332-333, 336, 338-339, 341, 346, 354-358, 360-362, 364-396, 401-402, 404-409, 412-413, 415, 421, 427, 435-441, 443, 448, 467-468, 470, 472, 474, 477, 479, 483-487, 490, 498-501, 504, 506, 519-520, 522-523, 525, 527-529, 531-533, 538-539, 541-543, 545-547, 549-550, 556, 559, 561, 563-564, 612, 617, 619-620, 622, 624-625, 627, 629-644, 646-650, 653-655, 671-673, 675-684, 687-688, 700, 714-715, 717-718 KXC00178-00179, 184-185, 205, 207, 218 |
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| *******Group 10******* | |
| 236D | BGZ02193-02194, 2197-2198, 2200-2201, 2203-2204, 2206, 2210-2211, 2217-2218, 2220-2222, 2224-2229, 2232-2234, 2239-2240, 2242-2267, 2270-2281, 2283, 2286-2287, 2289-2291, 2294-2298, 2303-2322, 2324, 2327, 2329-2333, 2335-2338, 2340-2346, 2349, 2353, 2355, 2361-2366, 2368-2369, 2371-2373, 2375-2377, 2379-2386, 2388-2392, 2395-2396, 2403-2408, 2412-2426, 2429-2446, 2456-2464, 2466-2483, 2485-2491, 2499-2514, 2518, 2520-2524, 2527, 2531, 2534-2535, 2538, 2543-2544, 2546-2547, 2549-2552, 2554-2558, 2560-2561, 2563, 2566, 2568, 2570-2573, 2575-2577, 2580-2581, 2584, 2587, 2590-2593, 2596-2598, 2601-2603, 2606-2607, 2612-2613, 2624, 2634, 2637-2640, 2643, 2699, 2701, 2703, 2705 MPW01229-01250, 1253-1317, 1319-1328, 1330-1350, 1369 SEN00618, 620-621, 623-625, 628-630 |
| 242D | A9W00484-00560, 562-574, 589 DML00350-00352, 354-356, 366, 368-372 DZT02044, 2047, 2053-2066, 2071, 2074, 2084, 2090, 2092-2096, 2098-2119, 2124-2125, 2132, 2136, 2139, 2143-2145, 2150-2152, 2154-2156, 2168-2171, 2188, 2191, 2220, 2224, 2228, 2234, 2239, 2241, 2243-2254, 2256-2260, 2262, 2264-2266, 2271-2272, 2274-2275, 2278-2279, 2282-2283, 2289, 2291, 2293, 2295, 2298, 2303, 2307-2308, 2312-2315, 2322, 2325-2327, 2330, 2333-2336, 2338-2355, 2359, 2361, 2363, 2367-2370, 2372, 2375, 2379, 2381, 2384, 2395, 2398, 2401-2403, 2405-2414, 2416-2419, 2421, 2425-2430, 2432-2434, 2436-2440, 2456-2457, 2459-2463, 2465, 2467-2470, 2473-2475, 2477, 2481-2482, 2484, 2486-2487, 2489-2490, 2492-2494, 2528-2530, 2532-2537, 2539-2542, 2545, 2550, 2552-2553, 2555, 2558-2559, 2561, 2564, 2566-2568, 2570 |
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| *******Group 11******* | |
| 236D | BGZ02195, 2199, 2202, 2205, 2207-2209, 2212-2216, 2219, 2223, 2230-2231, 2235-2238, 2241, 2268-2269, 2282, 2284-2285, 2292, 2299-2302, 2323, 2325-2326, 2328, 2347-2348, 2350, 2352, 2354, 2356-2358, 2360, 2370, 2374, 2378, 2387, 2393-2394, 2397-2402, 2409-2411, 2427-2428, 2447-2455, 2465, 2493-2498, 2516-2517, 2519, 2525-2526, 2528-2530, 2532-2533, 2537, 2541-2542, 2548, 2553, 2564-2565, 2569, 2574, 2579, 2582, 2585-2586, 2621, 2625, 2627, 2629-2631, 2635, 2641-2642, 2644 MPW01251-01252, 1318, 1329 SEN00619, 622, 626-627 |
| 242D | A9W00561 DML00353, 357-365, 367, 373-375 DZT02036, 2038, 2040, 2042, 2045, 2049-2052, 2067-2070, 2072-2073, 2075-2083, 2085-2089, 2091, 2097, 2120-2123, 2126-2131, 2133-2135, 2137-2138, 2140-2142, 2146-2149, 2157-2167, 2172-2187, 2189-2190, 2192, 2194-2219, 2221-2223, 2225-2227, 2229, 2232-2233, 2235-2238, 2240, 2242, 2255, 2261, 2263, 2267-2270, 2273, 2276-2277, 2280-2281, 2284-2288, 2290, 2292, 2294, 2296-2297, 2299-2302, 2304-2306, 2309-2311, 2316-2321, 2323-2324, 2328-2329, 2331-2332, 2337, 2356-2358, 2360, 2362, 2364-2366, 2371, 2373-2374, 2376-2377, 2380, 2382-2383, 2385-2390, 2396-2397, 2399, 2415, 2420, 2422-2424, 2431, 2435, 2441-2455, 2458, 2464, 2466, 2471-2472, 2476, 2478-2480, 2483, 2485, 2510-2511, 2543, 2546-2547, 2551, 2560, 2565, 2634, 2636, 2638 |
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| *******Group 12******* | |
| 246D | BYF02212, 2214, 2216-2217, 2220, 2226, 2239-2246, 2248, 2250, 2253-2254, 2257-2258, 2272-2273, 2275-2276, 2279-2282, 2284, 2286, 2326, 2331-2332, 2337-2356, 2359, 2362-2366, 2372, 2376-2377, 2380, 2383-2385, 2387, 2389, 2393, 2396, 2428-2429, 2432, 2437, 2439, 2442, 2445, 2449, 2455-2457, 2459, 2463, 2465, 2467-2469, 2474-2475, 2479, 2481, 2483, 2486, 2488, 2501, 2507, 2509-2510, 2512-2513, 2515-2516, 2519, 2521-2524, 2534, 2538, 2540, 2544-2546, 2549-2552, 2558-2559, 2566, 2572, 2574-2577, 2579-2580, 2591, 2594-2595, 2599-2602, 2610-2612, 2655-2656, 2664-2671, 2680, 2683-2687, 2689-2691, 2696-2700, 2702-2703, 2705, 2707-2708, 2716, 2718-2722, 2729-2732, 2750-2751, 2755-2757, 2760-2761, 2766, 2768-2770, 2773-2776, 2794-2795, 2799, 2801-2802, 2804, 2809, 2815, 2817-2818, 2838, 2844, 2846-2847, 2874, 2881, 2889, 2893, 2895-2896, 2949 HMR01463-01580, 1596, 1601-1603, 1605-1606, 1608-1631, 1634-1648 JSL00445-00446, 451-452 |
| 262D | DTB04055-04058, 4060-4061, 4083-4084, 4086-4090, 4092-4093, 4095-4100, 4102, 4106, 4109, 4111, 4113-4115, 4129, 4159-4164, 4166, 4168, 4172, 4174-4185, 4187-4199, 4201-4202, 4204-4205, 4207, 4210-4211, 4215, 4218, 4223, 4236, 4245-4246, 4259, 4329-4331, 4421-4423, 4550, 4554, 4560-4562, 4567, 4574, 4580, 4584-4586, 4588-4590, 4593, 4595-4597, 4603-4605, 4607-4608, 4610, 4612, 4622, 4628, 4633-4635, 4644-4646, 4650-4651, 4655-4657, 4661-4666, 4669-4679, 4726-4727, 4740, 4742, 4746, 4749, 4751-4752, 4756, 4758-4759, 4761, 4768, 4770, 4774-4779, 4786, 4812, 4815, 4818, 4825-4826, 4834, 4851, 4853, 4858, 4869-4870, 4876, 4878-4881, 4888, 4906, 4909-4910, 4915-4917, 4919, 4921-4922, 4925, 4930, 4932, 4943, 4945, 4994-5000, 5002-5003, 5007, 5009, 5011, 5023, 5027-5028, 5030, 5045, 5067-5068, 5173, 5176, 5179-5180, 5183, 5186, 5188-5191, 5193-5194, 5198-5199, 5201, 5205, 5211, 5238, 5242, 5261 KTS00443, 446-501 |
| 272D 2 | BL200264, 317, 319, 325, 336, 338-345, 362-367, 370-372, 390, 397-398, 400-401, 412, 423, 432, 453-455, 470-474, 476-477, 491, 501, 507-508, 512 |
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| *******Group 13******* | |
| 246D | BYF02208-02211, 2213, 2222-2223, 2225, 2227, 2229-2238, 2247, 2249, 2251-2252, 2255-2256, 2259-2271, 2274, 2277-2278, 2283, 2285, 2287-2325, 2327-2330, 2333-2336, 2357-2358, 2360-2361, 2367-2371, 2373-2375, 2378-2379, 2381-2382, 2386, 2388, 2390-2392, 2394-2395, 2397-2427, 2430-2431, 2433-2436, 2438, 2440-2441, 2443-2444, 2446-2448, 2450-2453, 2458, 2460-2462, 2464, 2466, 2470-2473, 2476-2478, 2480, 2482, 2484-2485, 2487, 2489-2500, 2502-2506, 2508, 2511, 2514, 2517-2518, 2520, 2530-2533, 2535-2537, 2539, 2541-2543, 2547-2548, 2553-2557, 2560-2561, 2563-2565, 2567, 2569-2571, 2578, 2581-2590, 2592-2593, 2597, 2609, 2613, 2616-2618, 2621, 2623, 2625, 2627, 2629, 2631, 2633-2634, 2637-2638, 2640-2641, 2645, 2647, 2649, 2658-2659, 2672, 2688, 2692-2695, 2701, 2704, 2711, 2723-2724, 2727-2728, 2733-2736, 2738-2742, 2745-2746, 2758-2759, 2762-2765, 2767, 2785, 2796-2798, 2800, 2803, 2805-2808, 2810-2814, 2821, 2828, 2831, 2833, 2835-2836, 2855-2857, 2859, 2861, 2863-2873, 2875-2880, 2882-2888, 2890-2892, 2894, 2897-2900, 2902, 2904 HMR01604, 1607, 1632-1633 JSL00441-00444, 447-450 |
| 262D | DTB04051-04054, 4059, 4062-4082, 4091, 4101, 4103-4105, 4107-4108, 4110, 4112, 4116-4128, 4130-4158, 4165, 4167, 4169-4171, 4173, 4186, 4200, 4203, 4206, 4208-4209, 4212-4214, 4216-4217, 4219-4222, 4224-4235, 4237-4244, 4247-4258, 4260-4328, 4332-4420, 4424-4549, 4551-4553, 4555-4559, 4563-4566, 4568-4573, 4575-4579, 4581-4583, 4587, 4591-4592, 4594, 4598-4602, 4606, 4609, 4611, 4613-4621, 4623-4627, 4629-4632, 4636-4643, 4647-4649, 4652-4654, 4658-4660, 4667-4668, 4680-4725, 4728-4739, 4741, 4743-4745, 4747-4748, 4750, 4753, 4755, 4757, 4760, 4762-4763, 4765-4767, 4769, 4771-4773, 4780-4785, 4787-4811, 4813-4814, 4816-4817, 4819-4824, 4827-4831, 4833, 4835, 4837, 4839-4840, 4842-4843, 4845-4846, 4848-4850, 4852, 4854-4857, 4859-4868, 4871-4875, 4877, 4882-4887, 4889-4905, 4907-4908, 4911-4914, 4918, 4920, 4923-4924, 4926-4929, 4931, 4933-4942, 4946-4950, 4952-4960, 4962-4967, 4972-4974, 4976-4981, 4986-4993, 5001, 5004-5006, 5008, 5010, 5012-5022, 5024-5026, 5029, 5034-5043, 5047-5055, 5057-5060, 5062-5066, 5077, 5079-5083, 5085, 5087, 5089-5090, 5092-5093, 5096, 5098-5100, 5102, 5105-5110, 5117-5118, 5120, 5123, 5125, 5127-5131, 5133-5134, 5138, 5140-5141, 5143-5145, 5147, 5149, 5151, 5153, 5155-5156, 5158, 5160, 5164-5165, 5171-5172, 5181, 5185, 5192, 5195-5197, 5200, 5202, 5204, 5206-5207, 5209-5210, 5212-5214, 5216, 5218-5219, 5221, 5223-5225, 5227-5229, 5232-5234, 5236-5237, 5239-5241, 5243-5247, 5249, 5251-5260, 5264-5269, 5271, 5440-5441, 5443, 5445, 5449, 5451 KTS00444-00445 |
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| *******Group 14******* | |
| 279D | GTL02637, 2639, 2641-2643, 2645-2647, 2649-2794, 2797-2802, 2805, 2807-2821, 2823-2824, 2826-2856, 2858-2862, 2864-2870, 2872-2895, 2897, 2900, 2904, 2907, 2910, 2934-2936, 2938, 2941-2942, 2946-2950, 2952-2956, 2958-2960, 2962-2973, 2975, 2979-2982, 2985-2986, 2988-2990, 2994, 2996-2998, 3002, 3006-3007, 3010-3011, 3015, 3017, 3022-3024, 3029-3030, 3032-3033, 3037-3040, 3042-3047, 3050, 3054, 3056-3057, 3061, 3063, 3065-3066, 3069, 3072, 3077-3078, 3080-3081, 3087, 3089, 3093, 3096-3099, 3105-3194, 3196-3209, 3212-3221, 3223-3233, 3236-3237, 3239-3289, 3294-3322, 3359-3362 PPT00276-00277 RCX00517-00542 |
| 289D | A9Z00573-00582 TAW03872-04218, 4220-4225, 4227-4229, 4231, 4233, 4235-4238, 4240-4241, 4243-4245, 4247, 4249-4250, 4253, 4255-4256, 4260-4263, 4266-4268, 4270-4272, 4274-4275, 4278, 4281, 4283, 4285-4288, 4290-4291, 4293-4355, 4357-4360, 4362-4364, 4366-4369, 4371-4377, 4379-4381, 4383-4388, 4390, 4392-4407, 4409-4411, 4413-4415, 4417-4420, 4422-4425, 4429-4431, 4433-4435, 4437-4438, 4440-4443, 4445-4446, 4448, 4450, 4452-4454, 4456-4460, 4462-4463, 4465-4470, 4472, 4475-4483, 4485, 4487-4555, 4557-4587, 4589, 4592-4628, 4630-4646, 4648-4653, 4655, 4658, 4661, 4664, 4666, 4668-4671, 4674-4707, 4709-4710, 4712-4725, 4727-4735, 4737-4762, 4764-4765, 4767, 4769-4786, 4794-4795, 4797, 4799, 4801-4812, 4814-4818, 4820-4823, 4826-4828, 4830, 4832, 4834, 4838-4839, 4845, 4848, 4857, 4860, 4862-4863, 4873-4874, 4878, 4882-4885, 4887, 4892-4893, 4898, 4901-4907, 4909-4952, 4954, 4956-4957, 4959, 4961-4963, 4965, 4968, 4970-4973, 4975, 4979, 4981, 4983-4988, 4990-5034, 5036-5046, 5187, 5193-5194, 5196-5197 WCT00293-00298 |
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| *******Group 15******* | |
| 277D | FMT00694-00741, 743-755, 757 MLT00165-00168 NTL00331-00334 |
| 287D | HMT00722, 724, 726-825, 834 STK00182, 184-190 TLK00248-00249 |
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| *******Group 16******* | |
| 297D 2 | BL700230-00248 |
| 297D 2 XHP | HP200242, 244-272 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 6 | 7K1181 | STRAP-CABLE (AS REQUIRED) |
| 2 | 1783620 | STRAP-DUAL CLAMP (AS REQUIRED) |
| 6 | 2042281 | STRAP-CABLE (AS REQUIRED) |
| 2 | 3454602 | HOSE AS. (IF NEEDED) |
| 2 | 3454631 | HOSE AS. (IF NEEDED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 3 | 7K1181 | STRAP-CABLE (AS REQUIRED) |
| 1 | 3454847 | HOSE AS. (IF NEEDED) |
| 3 | 3454848 | HOSE AS. (IF NEEDED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 3******* | ||
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 1 | 2186095 | HOSE AS. (IF NEEDED) |
| 1 | 3265791 | HOSE AS. (IF NEEDED) |
| 1 | 3909220 | HOSE AS. (IF NEEDED) |
| 1 | 3909221 | HOSE AS. (IF NEEDED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 4******* | ||
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 7 | 7K1181 | STRAP-CABLE (AS REQUIRED) |
| 2 | 1783620 | STRAP-DUAL CLAMP (AS REQUIRED) |
| 6 | 2042281 | STRAP-CABLE (AS REQUIRED) |
| 2 | 3780954 | HOSE AS. (IF NEEDED) |
| 2 | 3780956 | HOSE AS. (IF NEEDED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 5******* | ||
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 35 | 7K1181 | STRAP-CABLE (AS REQUIRED) |
| 2 | 1783620 | STRAP-DUAL CLAMP (AS REQUIRED) |
| 1 | 2042281 | STRAP-CABLE (AS REQUIRED) |
| 312 | 3396185 | TAPE-BULK (AS REQUIRED) |
| 1 | 4210381 | HOSE AS. (IF NEEDED) |
| 1 | 4210382 | HOSE AS. (IF NEEDED) |
| 1 | 4210383 | HOSE AS. (IF NEEDED) |
| 1 | 4210384 | HOSE AS. (IF NEEDED) |
| 4 | 4545926 | RING-RETAINING (AS REQUIRED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 6******* | ||
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 11 | 7K1181 | STRAP-CABLE (AS REQUIRED) |
| 2 | 1783620 | STRAP-DUAL CLAMP (AS REQUIRED) |
| 4 | 2042281 | STRAP-CABLE (AS REQUIRED) |
| 1 | 3888020 | HOSE AS. (IF NEEDED) |
| 1 | 4519770 | HOSE AS (IF NEEDED) |
| 1 | 4519771 | HOSE AS (IF NEEDED) |
| 1 | 4539842 | HOSE AS. (IF NEEDED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 7******* | ||
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 12 | 7K1181 | STRAP-CABLE (AS REQUIRED) |
| 2 | 1783620 | STRAP-DUAL CLAMP (AS REQUIRED) |
| 4 | 2042281 | STRAP-CABLE (AS REQUIRED) |
| 1 | 3454643 | HOSE AS. (IF NEEDED) |
| 1 | 3454644 | HOSE AS. (IF NEEDED) |
| 1 | 4519780 | HOSE AS (IF NEEDED) |
| 1 | 4519781 | HOSE AS (IF NEEDED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 8******* | ||
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 3 | 7K1181 | STRAP-CABLE (AS REQUIRED) |
| 4 | 4183504 | HOSE AS. (IF NEEDED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 9******* | ||
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 3 | 7K1181 | STRAP-CABLE (AS REQUIRED) |
| 2 | 4183502 | HOSE AS. (IF NEEDED) |
| 2 | 4183504 | HOSE AS. (IF NEEDED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 10******* | ||
| 1 | 3S2093 | STRAP-CABLE (AS REQUIRED) |
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 3 | 7K1181 | STRAP-CABLE (AS REQUIRED) |
| 2 | 3454596 | HOSE AS. (IF NEEDED) |
| 2 | 3454646 | HOSE AS. (IF NEEDED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 11******* | ||
| 1 | 3S2093 | STRAP-CABLE (AS REQUIRED) |
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 3 | 7K1181 | STRAP-CABLE (AS REQUIRED) |
| 2 | 3993775 | HOSE AS. (IF NEEDED) |
| 1 | 4510041 | HOSE AS. (IF NEEDED) |
| 1 | 4510042 | HOSE AS. (IF NEEDED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 12******* | ||
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 4 | 7K1181 | STRAP-CABLE ( AS REQUIRED) |
| 2 | 3454848 | HOSE AS. (IF NEEDED) |
| 2 | 3454849 | HOSE AS. (IF NEEDED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 13******* | ||
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 5 | 7K1181 | STRAP-CABLE (AS REQUIRED) |
| 2 | 3454847 | HOSE AS. (IF NEEDED) |
| 2 | 3978721 | HOSE AS. (IF NEEDED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 14******* | ||
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 7 | 7K1181 | STRAP-CABLE (AS REQUIRED) |
| 2 | 1783620 | STRAP-DUAL CLAMP (AS REQUIRED) |
| 6 | 2042281 | STRAP-CABLE (AS REQUIRED) |
| 2 | 3780954 | HOSE AS. (IF NEEDED) |
| 2 | 3780956 | HOSE AS. (IF NEEDED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 15******* | ||
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 9 | 7K1181 | STRAP-CABLE (AS REQUIRED) |
| 2 | 1783620 | STRAP-DUAL CLAMP (AS REQUIRED) |
| 4 | 2042281 | STRAP-CABLE (AS REQUIRED) |
| 2 | 3780954 | HOSE AS. (IF NEEDED) |
| 2 | 3780956 | HOSE AS. (IF NEEDED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 16******* | ||
| 8 | 6V9746 | SEAL-O-RING-ORFS (AS REQUIRED) |
| 8 | 7K1181 | STRAP-CABLE (AS REQUIRED) |
| 2 | 1783620 | STRAP-DUAL CLAMP (AS REQUIRED) |
| 6 | 2042281 | STRAP-CABLE (AS REQUIRED) |
| 2 | 3454602 | HOSE AS. (IF NEEDED) |
| 2 | 3454631 | HOSE AS. (IF NEEDED) |
| 1 | HYD_OIL | HYDRAULIC OIL (HYD010) - See OMM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
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| Refer to the service manual if/as necessary and follow the attached rework procedures. The impacted hose has a cure date range from 27-Jul-15-6 through 31-Oct-15-6. The cure date is ink jet printed in white ink (Image1) and can be found on the black portion of the hose surface (not in the hose layline). Prior to removal of the assembly, locate the cure date on the hose. If the date is from 27-Jul-15-6 through 31-Oct-15-6, or if the cure date cannot be found on the hose, remove and replace the assembly following the rework procedure. For Groups 6 and 7 (257D/259D machines) with fabric sleeve on lower hoses, replace hoses since date will not be visible. For Group 5 (239D/249D machines) it is not required to remove sleeves to look for date. If date cannot be found, replace hoses. The cure date of the hose is NOT located on the white tag (Image2) found on the hose assembly. |
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| Image1 |
 |
| Image2 |
SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-24 mo |
||||||
| NOTE: This is a 1.0-hour job for Group 1 | ||||||
| Note: 1 hour is allowed to inspect hoses. Note: Up to 1.5 hour allowed per side to move undercarriage for hose access. Note: Up to 0.5 hour per hose will be allowed for hose replacement. Note: Up to $120 US dollars will be allowed for up to 8 gallons bulk hydraulic fluid. |
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| *******Group 2******* | ||||||
0-24 mo |
||||||
| NOTE: This is a 0.5-hour job for Group 2 | ||||||
| Note: 0.5 hour is allowed to inspect hoses. Note: Up to 0.5 hour per hose will be allowed for hose replacement. Note: Up to $120 US dollars will be allowed for up to 8 gallons bulk hydraulic fluid. |
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| *******Group 3******* | ||||||
0-24 mo |
||||||
| NOTE: This is a 0.5-hour job for Group 3 | ||||||
| Note: 0.5 hour is allowed to inspect hoses. Note: Up to 0.5 hour per hose will be allowed for hose replacement. Note: Up to $120 US dollars will be allowed for up to 8 gallons bulk hydraulic fluid. |
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| *******Group 4******* | ||||||
0-24 mo |
||||||
| NOTE: This is a 1.0-hour job for Group 4 | ||||||
| Note: 1 hour is allowed to inspect hoses. Note: Up to 1.5 hour allowed per side to move undercarriage for hose access. Note: Up to 0.5 hour per hose will be allowed for hose replacement. Reasonable travel time and mileage is allowed. Sites with multiple affected machines in this Service Letter should complete multiple machines on the same trip. Note: Up to $120 US dollars will be allowed for up to 8 gallons bulk hydraulic fluid. |
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| *******Group 5******* | ||||||
0-24 mo |
||||||
| NOTE: This is a 1.0-hour job for Group 5 | ||||||
| Note: 1 hour is allowed to inspect hoses. Note: Up to 1.5 hour allowed per side to move undercarriage for hose access. Note: Up to 0.5 hour per hose will be allowed for hose replacement. Note: Up to $120 US dollars will be allowed for up to 8 gallons bulk hydraulic fluid. |
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| *******Group 6******* | ||||||
0-24 mo |
||||||
| NOTE: This is a 1.0-hour job for Group 6 | ||||||
| Note: 1 hour is allowed to inspect hoses. Note: Up to 1.5 hour allowed per side to move undercarriage for hose access. Note: Up to 0.5 hour per hose will be allowed for hose replacement. Note: Up to $120 US dollars will be allowed for up to 8 gallons bulk hydraulic fluid. |
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| *******Group 7******* | ||||||
0-24 mo |
||||||
| NOTE: This is a 1.0-hour job for Group 7 | ||||||
| Note: 1 hour is allowed to inspect hoses. Note: Up to 1.5 hour allowed per side to move undercarriage for hose access. Note: Up to 0.5 hour per hose will be allowed for hose replacement. Note: An additional 1.0 hour labor will be allowed, per side, for undercarriage removal, if the rear spherical bearing is seized to the axle. Note: Up to $120 US dollars will be allowed for up to 8 gallons bulk hydraulic fluid. |
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| *******Group 8******* | ||||||
0-24 mo |
||||||
| NOTE: This is a 0.5-hour job for Group 8 | ||||||
| Note: 0.5 hour is allowed to inspect hoses. Note: Up to 0.5 hour per hose will be allowed for hose replacement. Note: Up to $120 US dollars will be allowed for up to 8 gallons bulk hydraulic fluid. |
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| *******Group 9******* | ||||||
0-24 mo |
||||||
| NOTE: This is a 0.5-hour job for Group 9 | ||||||
| Note: 0.5 hour is allowed to inspect hoses. Note: Up to 0.5 hour per hose will be allowed for hose replacement. Note: Up to $120 US dollars will be allowed for up to 8 gallons bulk hydraulic fluid. |
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| *******Group 10******* | ||||||
0-24 mo |
||||||
| NOTE: This is a 0.5-hour job for Group 10 | ||||||
| Note: 0.5 hour is allowed to inspect hoses. Note: Up to 0.5 hour per hose will be allowed for hose replacement. Note: Up to $120 US dollars will be allowed for up to 8 gallons bulk hydraulic fluid. |
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| *******Group 11******* | ||||||
0-24 mo |
||||||
| NOTE: This is a 0.5-hour job for Group 11 | ||||||
| Note: 0.5 hour is allowed to inspect hoses. Note: Up to 0.5 hour per hose will be allowed for hose replacement. Note: Up to $120 US dollars will be allowed for up to 8 gallons bulk hydraulic fluid. |
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| *******Group 12******* | ||||||
0-24 mo |
||||||
| NOTE: This is a 0.5-hour job for Group 12 | ||||||
| Note: 0.5 hour is allowed to inspect hoses. Note: Up to 0.5 hour per hose will be allowed for hose replacement. Note: Up to $120 US dollars will be allowed for up to 8 gallons bulk hydraulic fluid. |
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| *******Group 13******* | ||||||
0-24 mo |
||||||
| NOTE: This is a 0.5-hour job for Group 13 | ||||||
| Note: 0.5 hour is allowed to inspect hoses. Note: Up to 0.5 hour per hose will be allowed for hose replacement. Note: Up to $120 US dollars will be allowed for up to 8 gallons bulk hydraulic fluid. |
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