PRODUCT SUPPORT PROGRAM FOR UPDATING THE EXHASUST SYSTEM ON CERTAIN 12M 2, 120M 2, 140M 2, AND 160M 2 MOTOR GRADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR UPDATING THE EXHASUST SYSTEM ON CERTAIN 12M 2, 120M 2, 140M 2, AND 160M 2 MOTOR GRADERS

Usage:

TEBE3480-00

22Sep2015


U-510
D-439
O-442

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR UPDATING THE EXHASUST SYSTEM ON CERTAIN 12M 2, 120M 2, 140M 2, AND 160M 2 MOTOR GRADERS

1071
PS53036
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53036" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Sep2017

PROBLEM

The existing exhaust system on certain 12M 2, 120M 2, 140M 2, and 160M 2 Motor Graders may contain an incorrectly manufactured venturi. If the venturi is incorrectly manufactured it may result in excessive exhaust heat being transferred towards the pre cleaner. The misdirected exhaust heat may lead to deterioration of certain hoses, discoloration of the exhaust check valve and deformation of the pre cleaner. Reference Image 1. This issue potentially affects the machines that were not originally ordered with the Snow PreCleaner Group.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
120M 2 M9C00330-00548

M9H00284-00368

R9N00129-00197

R9W00119-00177
*******Group  2*******
12M 2 F9B00179-00220

F9M00363-00481

R9P00136-00199

R9S00143-00360
140M 2 M9D01590-01844

M9J00825-00952

R9G00257-00372

R9M00248-00559
160M 2 R9L00185-00258

R9T00220-00349
*******Group  3*******
12M 2 F9B00100-00178

F9M00100-00362

R9P00100-00135

R9R00100-00105

R9S00100-00142
140M 2 M9D00200-00310, 500-1589

M9J00200-00249, 400-824

R9G00100-00256

R9M00100-00247
160M 2 M9E00200-00213, 400-409

M9K00200-00209, 400-425

R9L00100-00184

R9T00100-00219
*******Group  4*******
120M 2 M9C00200-00329

M9H00200-00283

R9N00100-00128

R9W00101-00104, 106-118

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
2 5P0597 CLAMP-HOSE (AS REQUIRED)
1 3505808 PRECLEANER AS (AS REQUIRED)
1 4206241 HOSE (AS REQUIRED)
1 4438156 TUBE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
2 1246265 CLAMP-HOSE (AS REQUIRED)
1 3331195 PRECLEANER AS (AS REQUIRED)
1 3981107 HOSE (AS REQUIRED)
1 4438156 TUBE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
1 1W8620 VALVE-CHECK (AS REQUIRED)
4 5P0597 CLAMP-HOSE (AS REQUIRED)
51 5P1471 HOSE (BULK) (AS REQUIRED) 51 CM
1 3321118 PRECLEANER AS (AS REQUIRED)
1 3579607 HOSE (AS REQUIRED)
1 4438156 TUBE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 4*******
1 1W8620 VALVE-CHECK (AS REQUIRED)
4 5P0597 CLAMP-HOSE (AS REQUIRED)
51 5P1471 HOSE (BULK) (AS REQUIRED) 51 CM
1 3505808 PRECLEANER AS (AS REQUIRED)
1 3579607 HOSE (AS REQUIRED)
1 4438156 TUBE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Inspect the existing exhaust system for any signs of heat damage present at the pre cleaner assembly, hoses, and exhaust check valve. If there is heat damage present remove the existing 350-1282 Venturi and replace it with a new 443-8156 Verturi. Reference Image 2 for the venturi location.

In certain instances machines may have been modified per the instructions provided in TIBU7763, "The Air Cleaner Housing and Hoses May Experience Heat Damage On Certain M Series 2 Motor Graders". If a machine has been modified in an attempt to prevent damage to the pre cleaner assembly by plugging off the venturi line that machine may be reworked under this service letter.

When updating a machine determine the original pre cleaner group and replace any damaged components as required when installing the new exhaust venturi.

Note: Groups 1 and 2 do not have the 1W8620 Check Valve (3) shown in Image1.
Image1
Image2

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-5000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-5000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 2

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-5000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 3

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-5000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 4



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR INSTALLING AN IMPROVED BATTERY DISCONNECT SWITCH ON CERTAIN 793F AND 795F OFF-HIGHWAY TRUCKS EQUIPPED WITH THE ELECTRIC START OPTION PRODUCT SUPPORT PROGRAM FOR INSTALLING AN IMPROVED BATTERY DISCONNECT SWITCH ON CERTAIN 793F AND 795F OFF-HIGHWAY TRUCKS EQUIPPED WITH THE ELECTRIC START OPTION
PRODUCT SUPPORT PROGRAM FOR REPAIRING CRACKS IN THE MAIN FRAME ABOVE THE REAR AXLE MOUNT ON CERTAIN 416F, 420F, AND 430F BACKHOE LOADERS PRODUCT SUPPORT PROGRAM FOR REPAIRING CRACKS IN THE MAIN FRAME ABOVE THE REAR AXLE MOUNT ON CERTAIN 416F, 420F, AND 430F BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BODY SOUND PANELS ON CERTAIN 795F XQ OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BODY SOUND PANELS ON CERTAIN 795F XQ OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE VIBRATION DAMPER ON CERTAIN 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE VIBRATION DAMPER ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DEEP OIL PAN SUMP ON CERTAIN 797, 797B, 797F, AND 797F XQ OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE DEEP OIL PAN SUMP ON CERTAIN 797, 797B, 797F, AND 797F XQ OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING AIR CONDITIONER CIRCUIT BREAKER ON CERTAIN R1700G UNDERGROUND LOAD HAUL DUMP MACHINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING AIR CONDITIONER CIRCUIT BREAKER ON CERTAIN R1700G UNDERGROUND LOAD HAUL DUMP MACHINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW WATER TANKS ON CERTAIN CB54B ASPHALT COMPACTORS PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW WATER TANKS ON CERTAIN CB54B ASPHALT COMPACTORS
PRODUCT SUPPORT PROGRAM FOR INSPECTION OF THE MID-FRAME AREA ON CERTAIN 793F, 793F XQ, 793F AC, AND 793F CMD OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSPECTION OF THE MID-FRAME AREA ON CERTAIN 793F, 793F XQ, 793F AC, AND 793F CMD OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT HOUSING ON 797F HIGH ALTITUDE ARRANGEMENT OFF-HIGHWAY TRUCKS AT ENGINE PLANNED COMPONENT REBUILD (PCR) PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT HOUSING ON 797F HIGH ALTITUDE ARRANGEMENT OFF-HIGHWAY TRUCKS AT ENGINE PLANNED COMPONENT REBUILD (PCR)
PRODUCT SUPPORT PROGRAM FOR REPLACING THE NUMBER 3 CLUTCH DISCS AND PLATES ON CERTAIN 777D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE NUMBER 3 CLUTCH DISCS AND PLATES ON CERTAIN 777D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING A/C COMPRESSOR ON CERTAIN 416E BACKHOE LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING A/C COMPRESSOR ON CERTAIN 416E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE AXLE SHAFTS ON CERTAIN 789C OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE AXLE SHAFTS ON CERTAIN 789C OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE ON CERTAIN 797F AND 797F XQ OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE ON CERTAIN 797F AND 797F XQ OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SLAVE CYLINDER GROUP ON CERTAIN R1300G LOAD HAUL DUMP MACHINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE SLAVE CYLINDER GROUP ON CERTAIN R1300G LOAD HAUL DUMP MACHINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING 9U-7489 100 TON LIFT STANDS IN DEALER AND CUSTOMER INVENTORY PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING 9U-7489 100 TON LIFT STANDS IN DEALER AND CUSTOMER INVENTORY
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE ON CERTAIN 797F OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CRANKSHAFT ON CERTAIN 777D OFF-HIGHWAY TRUCKS AND 992G WHEEL LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE CRANKSHAFT ON CERTAIN 777D OFF-HIGHWAY TRUCKS AND 992G WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR DRIVE AXLE ON CERTAIN 415F2, 416E, 416F, 416F2, 420F, 420F2, 430F, AND 430F2 BACKHOE LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR DRIVE AXLE ON CERTAIN 415F2, 416E, 416F, 416F2, 420F, 420F2, 430F, AND 430F2 BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING COUPLER ASSEMBLY ON CERTAIN 236D AND 242D SKID STEER LOADERS, 257D MULTI TERRAIN LOADERS, AND 259D COMPACT TRACK LOADERS PRODUCT SUPPORT PROGRAM FOR REPLACING COUPLER ASSEMBLY ON CERTAIN 236D AND 242D SKID STEER LOADERS, 257D MULTI TERRAIN LOADERS, AND 259D COMPACT TRACK LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE OIL PUMP ON CERTAIN 349E, 349F, AND 352F EXCAVATORS, 621K, 623K, AND 627K WHEEL TRACTOR-SCRAPERS, 730C ARTICULATED TRUCKS, 980M, AND 982M WHEEL LOADERS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE OIL PUMP ON CERTAIN 349E, 349F, AND 352F EXCAVATORS, 621K, 623K, AND 627K WHEEL TRACTOR-SCRAPERS, 730C ARTICULATED TRUCKS, 980M, AND 982M WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING THE DIFFERENTIAL HOUSING BOLTS ON CERTAIN 777D OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING THE DIFFERENTIAL HOUSING BOLTS ON CERTAIN 777D OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBINE INLET ELBOWS AND THE 475-0889 EXHAUST MANIFOLD ON CERTAIN 797F HIGH ALTITUDE ARRANGEMENT OFF-HIGHWAY TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBINE INLET ELBOWS AND THE 475-0889 EXHAUST MANIFOLD ON CERTAIN 797F HIGH ALTITUDE ARRANGEMENT OFF-HIGHWAY TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW SCRAPER MOUNTS ON CERTAIN CB44B, CB54B, CD44B, AND CD54B ASPHALT COMPACTORS PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW SCRAPER MOUNTS ON CERTAIN CB44B, CB54B, CD44B, AND CD54B ASPHALT COMPACTORS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE RETARDING GRIDS ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR UPDATING THE RETARDING GRIDS ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.