PRODUCT SUPPORT PROGRAM FOR REPLACING THE BODY SOUND PANELS ON CERTAIN 795F XQ OFF-HIGHWAY TRUCKS
Usage:
TEBE3471-01
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| 27Oct2015 |
| (Revised 12Nov2015) |
D-505
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE BODY SOUND PANELS ON CERTAIN 795F XQ OFF-HIGHWAY TRUCKS |
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| 7076 7258 7239 | PS44893 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44893" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 27Oct2015 Service Letter. Changes have been made to the Service Claim Allowances. |
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TERMINATION DATE |
| 31Oct2017 |
PROBLEM
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| The existing sound panels on certain 795F XQ Off-Highway Trucks can deteriorate under high pressure washing. Sound level attenuation may be lessened if the existing sound panels are damaged while washing. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 795F AC | ERM00199, 206, 212-215, 218-220 |
| 795F XQ | SNT00100 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4792155 | PANEL GP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the Service Manual if/as necessary and see Special Instruction SEHS0325 "Field Procedure to Improve the Retention of Truck Body Sound Suppression Panels on Certain 795F Off-Highway Trucks" for rework instructions to install the new 479-2155 Panel Group. |
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SERVICE CLAIM ALLOWANCES
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0-48 mo |
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| NOTE: This is a 30.0-hour job | ||||||
| An additional $50 dollars per truck will be allowed for consumable materials. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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