PRODUCT SUPPORT PROGRAM FOR REWORKING THE BRAKE CHARGE PUMP ON CERTAIN 773G AND 775G OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE BRAKE CHARGE PUMP ON CERTAIN 773G AND 775G OFF-HIGHWAY TRUCKS

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

When reporting the repair, use "PS90515" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

This Revised Service Letter replaces the 04Aug2015 Service Letter. Changes have been made to the Parts Needed.

TERMINATION DATE

Qty

1. Remove all 366-9272 Brake Charge Pumps from dealer parts stock with the following pump serial numbers: XF-01562, XF-01564, XI-00088 and X1-00096

2. Rework all four of these 366-9272 Brake Charge Pumps as described in action required for the Affected Product.

3. Return the reworked 366-9272 Brake Charge Pumps to dealer parts stock.

Submit one claim for all parts reworked in dealer parts stock.
Three hours labor and the following parts will be allowed for each dealer parts stock pump that will be reworked: Quantity of four 456-3687 Bushings and quantity of one 362-4838 Seal Kit.