PRODUCT SUPPORT PROGRAM FOR REPLACING THE DEEP OIL PAN SUMP ON CERTAIN 797, 797B, 797F, AND 797F XQ OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE DEEP OIL PAN SUMP ON CERTAIN 797, 797B, 797F, AND 797F XQ OFF-HIGHWAY TRUCKS

Usage:

TEBE3469-00

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06Aug2015

U-416

A-298

D-352

O-358

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACING THE DEEP OIL PAN SUMP ON CERTAIN 797, 797B, 797F, AND 797F XQ OFF-HIGHWAY TRUCKS
1302		PS53006

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53006" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Aug2017

PROBLEM

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The existing front (deep) oil pan can crack on certain 797, 797B, 797F, and 797F XQ Off-Highway Trucks. If the existing oil pan fails it can result in an oil leak.

AFFECTED PRODUCT

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Model	Identification Number
797	5YW00260
797B	JSM00151-00152, 220-225, 236-237, 244, 252, 256, 293
797F	LAJ00141-00592
797F XQ	WSP00100-00129

PARTS NEEDED

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Qty	Part Number	Description
1	3P0651	SEAL-O-RING
1	4K1388	SEAL-O-RING-STOR
1	5P7701	SEAL-O-RING
1	5P8068	SEAL-O-RING
1	5P8861	SEAL-O-RING
1	6V3835	SEAL-O-RING
1	6V3968	SEAL-O-RING
1	1076280	SEAL-O-RING
1	1121579	SEAL-O-RING
8	1163715	STUD-TAPERLOCK
2	1776911	SEAL-O-RING
5	2154639	SEAL-O-RING-STOR
2	2385081	SEAL-O-RING-STOR
1	3399767	PIN-VENT
1	3400715	GROMMET
1	3914886	PAN-OIL
1	3917219	SEAL-PIP
1	3917221	SEAL-PIP
2	4678237	STUD-TAPERLOCK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual if/as necessary and see the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-20000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 16.0-hour job If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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1. Remove and disassemble the deep sump oil pan in accordance with KENR6052.

2. Install the new 339-9767 Vent Pin so the cross drilled hole of the pin is at the 7 o'clock position. Use a rubber mallet to install the vent pin. Refer to Image1.1.1 and Image1.1.2.

Image1.1.1

Image1.1.2

3. Assemble and install the deep sump oil pan assembly in accordance with KENR6052.

Note: The 116-3715 and 467-8237 Studs should be tightened to 35 +/- 5 Nm. Refer to Image1.2.1.