PRODUCT SUPPORT PROGRAM FOR INSTALLING AN IMPROVED BATTERY DISCONNECT SWITCH ON CERTAIN 793F AND 795F OFF-HIGHWAY TRUCKS EQUIPPED WITH THE ELECTRIC START OPTION
Usage:
TEBE3479-01
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| 22Oct2015 |
| (Revised 28Jan2016) |
U-566
A-410
D-493
O-494
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| Before/After | PRODUCT SUPPORT PROGRAM FOR INSTALLING AN IMPROVED BATTERY DISCONNECT SWITCH ON CERTAIN 793F AND 795F OFF-HIGHWAY TRUCKS EQUIPPED WITH THE ELECTRIC START OPTION |
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| 1411 | PS44888 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44888" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 22Oct2015 Service Letter. Changes have been made to the Service Claim Allowances. |
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TERMINATION DATE |
| 31Oct2017 |
PROBLEM
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| The existing battery disconnect switch can overheat and cause an open circuit on certain 793F and 795F Off-Highway Trucks equipped with the electric start option. If the existing battery disconnect switch fails, it can create a "No Start" condition. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 793F | SSP00112, 117, 132-136, 140-143, 150-151, 164-168, 177, 179, 187-188, 190, 192-204, 206-210, 212, 214, 216-217, 219, 237-241, 243-246, 255-257, 259-261, 264-266, 269, 272-279, 282-283, 286-289, 291, 296, 299, 301, 322-323, 343, 349, 361, 365, 367-374, 377, 381-383, 387-392, 394, 396, 399-407, 410-429, 431-434, 439-442, 444, 448-450, 452, 454, 456-472, 475-482, 486-501, 505, 508, 510-512, 514-525, 528-536, 538, 541-547, 550-560, 563-574, 576-577, 579-610, 612, 614-632, 634, 636, 639-642, 646-648, 653-662, 664-684, 687-694, 696-704, 707-713, 716-719, 721-722, 725, 727-728, 730-732, 734-735, 739-741, 744-747, 749-750, 755, 757-764, 766-767, 771, 776-781, 784-785, 787-789, 792-801, 803, 805-814, 820, 825, 829, 833, 837, 840-842, 845-847, 850-855, 857, 859, 863, 865, 869-882, 887-888, 892-896, 898-900, 902, 921, 923-930, 933, 937-939, 944-945, 947-950, 957-959, 961, 963-966, 986-988, 990-992, 994-999, 1002-1003, 1009-1032, 1034-1040, 1051-1054, 1057, 1060-1072, 1075-1080, 1082-1108, 1111-1112, 1116-1133, 1135-1137 |
| 793F AC | EMD00075 |
| 793F CMD | RBT00111-00171 |
| 793F XQ | SND00100-00133 |
| 795F AC | ERM00151-00156, 163-165, 168-170, 180-181, 184-189, 193, 198-199, 205-222, 225-227, 229-231, 234-244, 248, 250, 255-258, 260-284, 288-289, 294-296 |
| 795F XQ | SNT00100-00101 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 4 | 8T4224 | WASHER-HARD |
| 2 | 8T7547 | BOLT-HEX HEAD |
| 2 | 3445674 | NUT-HEX |
| 1 | 4305165 | SWITCH AS-MASTER |
| 2 | 4675980 | BAR-BUSS |
| 1 | 4859605 | FILM-BATTERY |
| 1 | 4859606 | FILM-CONTROL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the Service Manual if/as necessary and see Special Instruction SEHS0386 "Procedure for Installing Disconnect Switch on Certain Series F Large Off-Highway Trucks". The Dealer will need a Reusable Template (468-8651) for a guide to install the new switch. One template is recommended per Dealer Branch. |
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SERVICE CLAIM ALLOWANCES
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0-48 mo |
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| NOTE: This is a 2.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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