PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW SCRAPER MOUNTS ON CERTAIN CB44B, CB54B, CD44B, AND CD54B ASPHALT COMPACTORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW SCRAPER MOUNTS ON CERTAIN CB44B, CB54B, CD44B, AND CD54B ASPHALT COMPACTORS

Usage:

TEBE3519-00

07Dec2015


U-650
A-471
D-573
O-563

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW SCRAPER MOUNTS ON CERTAIN CB44B, CB54B, CD44B, AND CD54B ASPHALT COMPACTORS

6607
PS53089
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53089" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Dec2017

PROBLEM

The existing scraper mounting fasteners can fail on certain CB44B, CB54B, CD44B, and CD54B Asphalt Compactors. If the existing scraper mounting fasteners fail it can result in the scraper no longer performing its intended function.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
CB54B LXD00100-00308

RJN00100-00164, 166-228

S4P00100-00232, 234-239, 242, 244-245
*******Group  2*******
CD54B GRT00102-00139

J9T00100-00113
*******Group  3*******
CD44B 39800100-00106

JXE00102-00123, 129
*******Group  4*******
CB44B JXL00100-00184

NSL00100-00107, 109-218

TWC00100-00149, 151-154

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
4 8C3392 ROD END-SPHER
4 8T4192 BOLT-HEX HEAD
4 8T4194 BOLT-HEX HEAD
16 8T4223 WASHER-HARD
4 3293356 NUT-HEX
8 3445674 NUT-HEX
4 4211725 PLATE
4 4917479 BRACKET AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
4 8C3392 ROD END-SPHER
4 8T4192 BOLT-HEX HEAD
4 8T4194 BOLT-HEX HEAD
16 8T4223 WASHER-HARD
4 3293356 NUT-HEX
8 3445674 NUT-HEX
4 4211725 PLATE
4 4917479 BRACKET AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
4 8C3392 ROD END-SPHER
4 8T4192 BOLT-HEX HEAD
4 8T4194 BOLT-HEX HEAD
16 8T4223 WASHER-HARD
4 3293356 NUT-HEX
8 3445674 NUT-HEX
4 4211725 PLATE
4 4917479 BRACKET AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 4*******
4 8C3392 ROD END-SPHER
4 8T4192 BOLT-HEX HEAD
4 8T4194 BOLT-HEX HEAD
16 8T4223 WASHER-HARD
4 3293356 NUT-HEX
8 3445674 NUT-HEX
4 4211725 PLATE
4 4917479 BRACKET AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the Service Manual if/as necessary and see Special Instruction SEHS0529 for instructions on reworking the scraper mounting configuration.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-1500 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
1501-2500 hrs,
25-36 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 4.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-1500 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
1501-2500 hrs,
25-36 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 4.0-hour job for Group 2

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-1500 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
1501-2500 hrs,
25-36 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 4.0-hour job for Group 3

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-1500 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
1501-2500 hrs,
25-36 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 4.0-hour job for Group 4



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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