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March 2009
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LOWER COST C-15 & C15 ACERT
REMAN CYLINDER HEAD OPTIONS
Announcement
The Caterpillar Remanufacturing Division is pleased to announce the addition of a lower cost cylinder head option for truck and machine applications. The recently released head options utilize chromo intake valves rather than the more expensive inconel valves required for extremely high temperature applications. The chromo valves have demonstrated they will provide the same performance and reliability as the inconel valves in machine and on-highway truck applications. These cylinder heads are not recommended for use in EPG, Industrial, or Marine applications, which should continue to use the Inconel valve heads. All Reman Upgrade-to-New Heads, which could service either application, will continue to use the Inconel valves. Refer to the following chart for product specific part number information.
*All Reman UTN Heads are built with the Inconel Valves which can be used in all application
Features and Benefits
? All Reman cylinder heads come with Caterpillar
? genuine exhaust and intake valves, valve guides, seats, and other critical components.? All components are processed to Cat print specifications to ensure top performance.
? Reman cylinder head groups come fully assembled with valve guides, valves, springs, and hardware to provide a readily available, cost effective repair option.
Core Acceptance
See Core Acceptance Guideline SELD00287 (North American Commercial Division and Latin American Commercial Division) or SELD0018 (Europe, Asia, and Middle East) for complete core acceptance details.
Core Management
Please refer to the Caterpillar Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date.
For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman website and click on Procedures and Policies (listed under Reman Program Information).
If you have any questions regarding core return processing, feel free to call your Corinth Dealer Service Representative toll free at (800) 537-2928 or use our e-mail address --
reman_core_operations@cat.com. For assistance with technical questions, call the Peoria Reman Help Line toll free at (888) 88-REMAN or use our e-mail address--Reman_Help@cat.com.