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MAY 2009 DEALER INTERNAL USE ONLY | |||||
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CAT REMAN ANNOUNCES THE INTRODUCTION OF ADDITIONAL REMANUFACTURED ALTERNATORS FOR VARIOUS ENGINES
Announcement
The Cat Reman Products Group announces the introduction of additional remanufactured alternators for various engines. Refer to the following table for part number details.
Features and Benefits
Cat?
Remanufactured Components offer your customers excellent value. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of Cat Reman Alternators. Cat Remanufactured Components provide immediate, off-the-shelf availability at a fraction of the new price.Features | Benefits |
All critical engineering changes and updates included | Improved reliability and performance |
Worldwide availability through Caterpillar? parts distribution system | Customer access regardless of location |
Backed by Cat parts warranty | Consistent support |
Core Acceptance Criteria for Cat Remanufactured Alternators is simple, visual, and requires no special tools. Please refer to the Alternators Core Acceptance Criteria SELD0015 for complete details.
Warranty
Please consult the appropriate Cat parts warranty statement for your area.
Availability
All of the above alternators will be available for ordering July 1, 2009. Some of these alternators are currently on initial seed support. For parts on initial seed support Antares may show "0" on-hand quantity for the Reman part number, however, orders for Reman will be filled with the new part equivalent. When Reman is the preferred option always order under the Reman part number regardless of what the system shows for on-hand. As long as the new equivalent part number has on-hand available the Reman order will be filled.
Core Management
Please refer to the Caterpillar Core Management Information System (CMIS 2) related to the parts information application that describes all Reman part/Core Acceptability Family (CAF) and other related information. Also refer to other CMIS 2 inquiry applications such as: Dealer Customer Profile, Inspection Reason Codes, Inspection Line Inquiry, Dealer Add Charges, Dealer Entitlement Activity, Dealer CCR Inquiry, Dealer CCR Entry, Dealer Shipment Processing, Dealer Process Packaging Grief and Reporting. This information is available to all dealers worldwide that have been converted to CMIS 2
.Please go to the Reman web site https://catreman.cat.com for your assigned Core Help Line Contact Information; the latest policy and procedural updates that are available to all dealers worldwide explaining policy and procedural information such as Policy and Core Management SELD0122 -10, "Core Management Systems and Operations Procedures SELD0040-14, "Reman Core Return Packaging Instructions And Guidelines SELD0300-00 and "Shipping Instructions" SELD0039-14.
If you have any questions regarding Reman Core Management or Core Management Information Systems (CMIS2), feel free to call your Corinth Dealer Service Representative toll free at (800) 537-2928. Outside the US please refer to the Core section of the Reman website for appropriate contact information for your region.
For assistance with technical questions, call the Peoria Reman Technical Help Line toll free at (888) 88-REMAN (outside the US call non-toll free +1-309-494-4342), or use our E-mail address--Reman_Help@cat.com.