CUSTOM TRACK SERVICE (CTS) V5.6 UPDATES Caterpillar

CUSTOM TRACK SERVICE (CTS) V5.6 UPDATES

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Information Release Memo

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CAT?

Undercarriage

April 2009

CUSTOM TRACK SERVICE (CTS) V5.6 UPDATES

An updated CD-Rom for CTS version 5.6 was recently shipped to subscribers of media number JMRC7100. This CD is for new and upgrade installations. One CD was shipped to each subscribing dealer.

To purchase a new CTS subscription, order literature number JMRC7100. Use literature number JERC7102 to order additional copies of the CD.

Key Updates At a Glance*

? Projected Turn or Undercarriage Replacement report added
? Link Allowable Wear attribute added for LTTT
? Reports can be exported in Adobe PDF format
? Many Undercarriage Codes Updated/Added
? Updated parts, pricing, and models
? Ability to manually force replication to dealer central database or Caterpillar.
? Added Forward and Reverse odometer values on reports
? Updated Track Assurance certificates
? Changes to eliminate administrative rights to change databases
? Changes to comply with Windows Vista operating system
? Significant improvements in the database update utility
? Increased the number of communication ports that can be assigned to interface with the UWI.
? The First Quarter 2009 electronic version of the Parts Sales Kit (PSK)
? Part prices, effective January 2, 2009, were updated

*Read further for a more complete list of details and updates.

Installation Instructions

Installation instructions are included with the software CD. These instructions can also be found on InfoCast under the Undercarriage Custom Track Service site at
https://nacd.cat.com/cda/layout?m=163675&x=7

Installation Test

After updating, when the question mark icon in CTS is pressed, the ?CTS Version? should be 5.6 and the ?Date Last Updated? should be 3/20/2009.

Key features of this update to CTS 5.6

? Projected Turn or Undercarriage Replacement report added, (Main Reports)
? Link Allowable Wear attribute added for LTTT. This attribute determines one of two wear charts used for the links.
? Reports can be exported in Adobe PDF format (set in preferences)
? Many Undercarriage Codes Updated/Added
? Updated parts, pricing, and models
? Ability to manually force replication to dealer central database or Caterpillar.
? Added Forward and Reverse odometer values on reports
? Updated Track Assurance certificates
? Changes to eliminate administrative rights to change databases
? Changes to comply with Windows Vista operating system
? Significant improvements in the database update utility
? Increased the number of communication ports that can be assigned to interface with the UWI.
? The First Quarter 2009 electronic version of the Parts Sales Kit (PSK)
? Corrected formatting issue when generating reports for multiple machines (e.g. Inspection History Report)
? Corrected incorrect display of ?swap? information on quotes
? Corrected exportation of machines using dealer undercarriage codes
? Corrected the blanking of fields on the Parts Inquiry window
? Improved messaging when errors are encountered using start-up or installation
? Corrections to the Cost Per Hour Analysis function (i.e. cumulative costs corrected, negative cost savings removed)
? Corrections to the process that sends CTS information to Caterpillar
? Correction to the Fleet Summary report
? ?Possible memory error? issue resolved
? Ensure backward compatibility for importing machines from prior versions
? Users are informed if they try to open a CTS database that is not compatible with the current software version
? Corrected registry policy issue when attempting to open Microsoft Word related template used in quotes
? Corrected a potential issue with hours per week calculation
? Part prices, effective January 2, 2009, were updated
? Many other fixes

Model related updates in CTS 5.6

? D3K ? SystemOneTM Link
? D4K ? SystemOne Link
? D5 ? Small Flange Track Roller
? D5K ? Complete wear charts, new model, SALT links, Tall Flange Double Roller
? D6 ? Standardized Track Roller, Tall Flange Double Flange Track Roller
? D6T ? SystemOne and H.D. Track Links, Tall double Flange Rollers
? D8N/R/T - SystemOne Link, Production Center Tread Idler
? D10N/R/T ? Sound Reduction Idler
? D11N/R/T ? Sound Reduction Idler, Optional ? 6 links & Large Single Flange Rollers
? 953D ? SystemOne Link
? 955 ? Standardized Track Roller, Tall Flange Double Flange Track Roller
? 963 ? Tall Flange Double Flange Track Roller
? 205, 211, 213 ? Cat? Classic
? 225SA, FB227, 229, 231, 235, 245 ? Classic Wear Charts, new offering
? 227, 229, 231, 225SA, LL225 ? Carrier Roller for Hybrid & Standardized Track Roller
? 235 ? Hybrid and Standardized Track Roller
? 308 & 307 ? Current Idler
? 304, 305 ? Complete Wear Charts, Early and Current Carrier Rollers
? 312 ? Add 9K Track Link, GLT Bushing & Self Cleaning Shoe
? 320 ? Classic Wear Charts, adding model
? 329, 329 FM, 336 ? Grease Lubricated Track
? 345, 365, 385 ? PPR2 Track & Cast Idler
? John Deere ? 450, 455, 550, 555 ? Bolt Type Carrier Roller Stand
? John Deere ? 555, 650 ? Links
? John Deere ? 655, 750, 755 ? Single Flange Track Roller
? John Deere ? 850C ? 8-inch pitch
? Komatsu ? D60, D65, D66, D68 ? Small Stepped Bushing, Large Flange Carrier Roller

Support

To find out if your dealership is registered for the subscription, or for assistance with the program, contact the Custom Track Service Helpdesk. Hotline hours are from 6:00AM to 7:00PM Central Standard Time. The Helpdesk can be reached as follows:

􀂃 US and Canada (888) 826-5585
􀂃 Other Countries (309) 266-1036
􀂃 Fax (309) 263-0127
􀂃 E-mail CTS@CatSupport.com

Summary

This important sales application is designed to make the process of managing undercarriage efficient and flexible. Updates to this version make it easier than ever to demonstrate the value of Cat undercarriage and to minimize cost per hour.

Mark E. Hill
Undercarriage Marketing
CV4111- (309) 675-7878
Hill_Mark_E@cat.com

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PELJ1028-00

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