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February 2009
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PRODUCT LINE ADDITIONS:
REMANUFACTURED CYLINDER PACKS FOR CERTAIN 3400, 3500, C-15, AND C18 ENGINE APPLICATIONS
Announcement
Coverage
These Remanufactured cylinder packs will provide dealers and customers
with an additional repair option. Refer to the following table for model and
application identification. For further consist details, please see the Cylinder
Pack Technical Supplements on the Reman Dealer Website.
Features And Benefits
Cat? Remanufactured Engine Components offer excellent value to
customers. Customers who want fast repair turn-around, superior quality and
reliability, and lower repair costs will benefit from the use of these
Remanufactured Engine Components. Cat Remanufactured Engine Components provide
immediate, off-the-shelf availability at a fraction of the new price.
Core Acceptance
Core Acceptance Criteria for Caterpillar Remanufactured Engine Components is
simple, visual, and requires no special tools. Consult your Core Acceptance
Guide for complete details.
Warranty
Please consult the appropriate warranty statement for your area.
Core Management
Please refer to the Caterpillar Core Management Information System (CMIS 2)
Parts Information application describing all reman part/CAF and related
information. Also refer to other CMIS 2 inquiry applications such as Customer
Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge
Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry,
Shipment Processing; Process Packaging Grief; and Reporting to properly manage
core returns and monitor inspection performance. This information will be
available to all dealers worldwide after your CMIS 2 conversion date. In the
meantime, please continue to use the current CMIS Entitlement Parts Inquiry
Screen describing the list of parts in a Core Acceptability Family (CAF) and
related part number detail.
For the latest updates of Reman Policies and Core Management
(SELD0122), Core Management Systems & Operations Procedures (SELD0040), and
Shipping Instructions (SELD0039), go to the Reman Dealer website
If you have any questions regarding core return processing, feel
free to call Corinth toll free at (800) 537-2928. For assistance with technical
questions, call the Peoria Reman
Technical Help Line also toll free at (888) 88-REMAN or use our E-mail address--Reman_Help@cat.com.