Usage:
NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS5295" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE: This Revised Service Letter replaces the July 2, 1997 (Revised November 1997) Service Letter. Changes have been made to the Affected Product.
Termination Date
July 31, 1998Problem
The oil pan may leak at the tee joint between the front and rear sump on certain 776B, 776C, 776D and 784B Tractors, 777B, 777C, 777D, 785, 785B, 789, 789B, 793, 793B and 793C Trucks, 992G and 994 Wheel Loaders, D11N AND D11R Tractors and 5130 and 5230 Excavators.
Affected Product
Model & Identification Number
776B (6JC1-108)
776C (2TK1-114)
776D (5ER1-25)
777B (4YC1-1866)
777C (4XJ1-1123)
777D (3PR1-468, 3PR470-480, 3PR487-490, 3PR503-505, 3PR507, 3PR509, 3PR511, 3PR514-517 , 3PR519-522, 3PR524, 3PR526, 3PR537, 3PR546, 3PR548, 3PR550, 3PR554 , 3PR565)
784B (5RK1-25)
785 (8GB1-696)
785B (6HK1-697)
789 (9ZC1-639)
789B (7EK1-504)
793 (3SJ1-35)
793B (1HL1-524)
793C (4AR76-79)
992G (7HR1-70, 7HR73, 7HR78)
994 (9YF1-197)
D11N (74Z1-1152 4HK1-635 )
D11R (8ZR1-432, 8ZR438, 8ZR440-443, 8ZR446, 8ZR451)
5130 (5ZL1-124 7TJ1-7 )
5230 (7LL1-64)
Remanufactured/Spare Engines
3508 (4ZL1-442 5TL1-249 )
3512 (6FL1-164 5EL1-155 )
3516 (6CL1-258 7CL1-471 )
Parts Needed
FOR 776B, 776C, 777B, 777C, 992G AND 5130
FOR 776D, 777D, D11N AND D11R
FOR 784B, 785, 785B, 789, 789B, 793, 793B, 793C, 994 AND 5230
Action Required
Remove gasket, if applicable.
Refer to Guideline For Salvage Operations, SEBF8304-01 titled Salvaging Oil Pan Assemblies Used on 3500 Engines for complete salvage and rework instructions.
Service Claim Allowances
NOTE: This is a 6-hour job.
NOTE: When submitting a claim against a spare engine, use the appropriate 99Z code for spare components.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.