Usage:
NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI3997" as the Part Number, "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI3997" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
NOTE: Refer to your Warranty Bulletin for detailed information in regards to Product Improvement Programs.
Completion Date
December 31, 1997Termination Date
June 30, 1998Problem
The High Pressure Turbocharger on certain 793C Trucks can have a shortened service life due to boost leaks at the compressor housing and compressor seal leakage.
A new turbocharger contains improvements to these components to increase the service life. Also the air inlet pipe and adapter have been improved to prevent boost leaks with the addition of a new high temperature o-ring.
Affected Product
Model & Identification Number
793C (4AR1-167, 4AR169)
3516B (7TR1-310)
Parts Needed
- 2 - 7E2340 Gasket
- 4 - 7E4107 Seal
- 4 - 8L2746 Seal
- 6 - 8L2786 Seal
- 32 - 2N2766 Locknut
- 2 - 7N7559 Gasket
- 4 - 7N7628 Gasket
- 2 - 4P4460 Gasket
- 20 - 5P7128 Bolt
- 4 - 5P8940 Seal-O-Ring
- 2 - 5P9890 Seal
- * 2 - 0R7190 Turbo Group
- 2 - 6V3835 Seal-O-Ring
- 8 - 6V3917 Seal-O-Ring
- 2 - 6V4589 Seal
- 4 - 6V5103 Seal-O-Ring
- 2 - 2w0752 Gasket
- 4 - 336033 Seal-O-Ring
- 4 -1278269 Seal
- 2 -1335998 Adapter
- 4 -1433629 Seal
- 2 -1417140 Pipe
- 4 - 7E4107 Seal
Replacement turbos are not needed for trucks 4AR155-167, 169 or engines 7TR296-310.
Action Required
Parts Stock
Remove all 1340386 Turbocharger Groups and all 1349527 Turbocharger Cartridges, 7E2345 Adaptors, 7E2344, 1078722, and 1378231 Pipes, and 9Y6663 and 1378268 Couplings from Parts Stock.
Affected Product
Remove the existing high pressure turbochargers, pipes and adapters and install the new turbochargers, pipes, adaptors and high temperature o-rings.
Owner Notification
U.S. and Canadian owners will receive the attached Owner Notification.
Service Claim Allowances
Parts Stock
Submit one claim for all 1340386 Turbocharger Groups, 1349527 Turbocharger Cartridges, 7E2345 Adaptors, 7E2344, 1078722, and 1378231 Pipes, and 9Y6663 and 1378268 Couplings from Parts Stock.
Affected Product
NOTE: CACo dealers use serial number 99Z00621 when submitting a claim on repairs to spare engines.
Parts Disposition
Return all 1340386 Turbocharger Groups and all 1349527 Turbocharger Cartridges removed from Parts Stock to:
Attn: Service REturns - PI3997
8201 N. University
Peoria, Illinois 61615
Handle all other parts in accordance with your Warranty Bulletin on warranty parts handling.
NOTE: MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
Attach.
- (1-Owner Notification)
Copy Of Owner Notification For U.S. And Canadian Owners