Only Product Support Program For Replacing The Front Wheel Rims On 428, 428B, 438 And 438B Backhoe Loaders Used In Severe Operating Conditions Caterpillar

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS0954" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: 1996 COSA mail code O-207 is not in order since it was added at Revision SEBE5737-01 in January 1997.

NOTE: This Revised Service Letter replaces the May 20, 1996 Service Letter. Changes have been made to the Mail Codes.

Termination Date

Problem

Replace the front wheel rims on 428, 428B, 438 and 438B Backhoe Loaders used in severe operating conditions. The 9R6193 Wheel Rim may fail due to stress when operating in severe conditions. A new 1350786 Wheel Rim can be installed.

Affected Product
Model & Identification Number

428 (6TC1-11143)

428B (7EJ1-9446)

438 (3DJ1-2411)

438B (3KK1-3814)

Parts Needed

2 - 1350786 Wheel Assembly

Action Required

Remove the old 9R6193 Rims and install the new 1350786 Rims.

Service Claim Allowances

Parts Disposition

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.