PRODUCT SUPPORT PROGRAM FOR REWORKING THE REAR CRANKSHAFT COUNTERWEIGHT ON CERTAIN 5130B EXCAVATORS, 777D OFF-HIGHWAY TRUCKS, AND 992G WHEEL LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE REAR CRANKSHAFT COUNTERWEIGHT ON CERTAIN 5130B EXCAVATORS, 777D OFF-HIGHWAY TRUCKS, AND 992G WHEEL LOADERS

Usage:

REBE8936-01

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14Jan2013

(Revised 15Jan2013)

M610
M612
M681
Z800

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Containment - Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REWORKING THE REAR CRANKSHAFT COUNTERWEIGHT ON CERTAIN 5130B EXCAVATORS, 777D OFF-HIGHWAY TRUCKS, AND 992G WHEEL LOADERS
1202		PS90234

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NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

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NOTE:	When reporting the repair, use "PS90234" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE:	The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 14Jan2013 Service Letter. A change has been made to Service Claim Allowances.

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TERMINATION DATE

31Jan2014

PROBLEM

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The crankshaft counterweight mounting surfaces can experience abnormal amount of fretting. This is more prevalent on 241-0221 Crankshafts but can be experienced on 152-7625 Crankshafts. This fretting can be within or exceeding the Reuse And Salvage Guideline, SEBF8156. In either case, accurate reporting is needed.

AFFECTED PRODUCT

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Model	Identification Number
5130B	4CS00166
777C	4XJ00089-00091, 413-415, 588, 931, 940, 1022, 1026, 1062, 76001
777D	3PR00150, 155-156, 162, 183, 186, 190, 214-215, 217, 228, 239-240, 264, 273, 301, 320, 433, 445, 455, 508, 510-513, 613, 615-618, 678-679, 684, 686, 688, 715-716, 861, 863-869, 873, 1014-1016, 1040-1041, 1065 AGC00158-00159, 245, 369, 371, 400-401, 549, 1041, 1049-1051, 1081, 1084, 1174-1177, 1312, 1314, 1316, 1392, 1394-1395, 1411, 1416-1417, 1542, 1559, 1567, 1571, 1656, 1670, 1682, 1690, 1695, 1701, 1703, 1714, 1901, 1904, 1907, 1938, 1945, 1986, 2018-2019, 2027, 2077, 2079, 2088, 2090, 2139, 2141, 2144, 2149, 2152, 2154, 2160, 2171, 2200-2201, 2203, 2205-2207, 2212, 2215, 2253, 2256, 2258, 2263, 2269, 2347, 2350-2351, 2353-2354, 2416, 2419-2420, 2443, 2446, 2449, 2505, 76001-76002
992G	ADZ00450, 519, 530 AZX00340, 530, 738, 747, 750, 808

PARTS NEEDED

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Qty	Part Number	Description
1	0R8502	CRANKSHAFT AS
1	1880478	COUNTERWEIGHT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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During a repair or Planned Component Rebuild inspect the rear counterweight mounting surfaces on the crankshaft.

Refer to the Reuse And Salvage Guideline, SEBF8156 to determine if the fretting depth still allows for the appropriate machine stock to true up the counterweight mounting surface.

If the fretting depth is within the acceptable machining dimension specified in the reuse and salvage guidelines refer to Service Claim Allowances table for support.

If the fretting depth exceeds the acceptable amount specified in the reuse and salvage guidelines refer to the table in Image 1.1 in the Service Claim Allowances for support.

In either case, the correct part number and crank shaft serial number must be reported in order to process such claims.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-16000 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
16001-32000 hrs, 49-72 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
32001-48000 hrs, 73-98 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 5.0-hour job
5.0 hours is allowed for machining. The table above is for the allowance on the counterweight only. If the fretting depth is within the acceptable machining dimension specified in the reuse and salvage guideline, refer to Service Claim Allowance table above for support. The correct part number and crankshaft serial number must be reported in order to process such claims.

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