PRODUCT SUPPORT PROGRAM FOR INSTALLING IMPROVED TRANSMISSION SOFTWARE ON CERTAIN R1300G UNDERGROUND LOAD HAUL DUMP MACHINES EQUIPPED WITH THE AUTO PARK BRAKE OPTION Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING IMPROVED TRANSMISSION SOFTWARE ON CERTAIN R1300G UNDERGROUND LOAD HAUL DUMP MACHINES EQUIPPED WITH THE AUTO PARK BRAKE OPTION

Usage:

REBE8935-00

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26Oct2012

U-563

A-445

D-480

O-519

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR INSTALLING IMPROVED TRANSMISSION SOFTWARE ON CERTAIN R1300G UNDERGROUND LOAD HAUL DUMP MACHINES EQUIPPED WITH THE AUTO PARK BRAKE OPTION
4267 7620		PS43734

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43734" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Oct2014

PROBLEM

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The existing transmission software must be updated on certain R1300G Underground Load Haul Dump machines. This only applies to machines equipped with the auto park brake option. The new software enhances the performance of the park brake function should a low battery supply voltage to the Power Train Electronic Control Module (ECM) occur.

AFFECTED PRODUCT

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Model	Identification Number
R1300G	LJB01101-01175, 1177-1188, 1190-1195, 1197-1214, 1216, 1218-1234, 1236-1257, 1259-1326, 1328-1336, 1338-1453, 75001, 78001-78006, 78008

PARTS NEEDED

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Qty	Part Number	Description
1	4189123	SFWR GP-A5000 (See Action Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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To confirm if a particular machine has the auto park brake option installed, it will be fitted with the 252-9310 Control Gp-Park brake (refer to REHS0684)

Contact Caterpillar Underground Mining via the DSN network to get the latest software.

Install the new transmission software.

Warning: This only applies to machines fitted with the auto park brake option. This software must not be installed on machines that are not fitted with the auto park brake option.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-50000 hrs, 0-132 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 1.0-hour job
R1300G LJB 1141 & 1144 are the only known machines factory fitted with auto park brake option. Other machines may have been retrofitted by the dealer or customer using Special Instruction REHS0684. These machines must also be fixed.

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