PRODUCT SUPPORT PROGRAM FOR REPLACING THE 5T-4657 HOSE ASSEMBLY ON CERTAIN 785 OFF-HIGHWAY TRUCKS
Usage:
REBE8913-01
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| 26Sep2012 |
| (Revised 09Nov2012) |
D470
D481
H510
M610
T035
D481
H510
M610
T035
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| Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE 5T-4657 HOSE ASSEMBLY ON CERTAIN 785 OFF-HIGHWAY TRUCKS |
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| 3103 | PS43709 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43709" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 26Sep2012 Service Letter. Changes have been made to correct the service claim allowances. |
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TERMINATION DATE |
| 30Sep2014 |
PROBLEM
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| 5T-4657 Hose Assemblies with an assembly date code of HJMD, KTMD, and M1MD were manufactured incorrectly. The straight coupling was manufactured with an incorrect shell. The coupling may not retain on the end of the hose when pressurized. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 785 | 8GB00118, 121, 202, 473, 504 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4J0522 | SEAL-O-RING |
| 1 | 4J5267 | SEAL-O-RING |
| 1 | 5T4657 | HOSE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Replace the 5T-4657 Hose Assembly that has a "HJMD", "KTMD", or "M1MD" on the aluminum date code band on the hose assembly with a new hose assembly. The service replacement parts have been confirmed to be built with couplings assembled to print. |
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SERVICE CLAIM ALLOWANCES
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0-360 mo |
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| NOTE: This is a 1.0-hour job | ||||||
| Travel time and mileage will be allowed for the replacement of the hose assembly. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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