Containment - Before/After
(Limited distribution)
| PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET CYLINDER PISTON ON CERTAIN 428E BACKHOE LOADERS |
5457 |
PS90246 |
NOTE: |
This Containment Program can be administered either before or after a failure occurs.
In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code
before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
NOTE: |
When reporting the repair, use "PS90246" as the Part Number and "7777" as the Group Number.
If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
The existing bucket cylinder piston can fail on certain 428E Backhoe Loaders. If the existing bucket cylinder piston fails it can cause the cylinder to have excessive drift and/or not be operable and potentially damage the cylinder barrel and contaminate the hydraulic system. |
Qty |
Part Number |
Description |
1 |
3364179 |
PISTON |
1 |
3651283 |
KIT-SEAL-H.CYL-1 |
15 |
BULK_OIL |
HYDRAULIC OIL - 15 Liters |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
Refer to your machines Disassembly and Assembly Manual, "Backhoe Bucket Cylinder - Remove and Install", for replacing the bucket cylinder piston. |
Product smu/age whichever comes first |
Caterpillar |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-12000 hrs, 0-60 mo |
100.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
NOTE: This is a 6.0-hour job
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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