PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 235-0096 HARNESS AS. ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS
Usage:
REBE3267-00
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| 24Mar2008 |
U-146
A-114
D-108
O-130
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| Priority Parts stock action needed | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 2350096/">235-0096 HARNESS AS. ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS |
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| 7751 1408 | PI31470 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31470" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31470" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 30Sep2008 | 31Mar2009 |
PROBLEM
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| The 2350096/">235-0096 Harness As. needs to be replaced on certain 773F and 775F Off-Highway Trucks. The existing harness as. may cause a Transmission Output Speed Mismatch event to be logged in truck monitoring system, or erratic transmission shifting. The 2350096/">235-0096 Harness As. is part of the 247-5540 Chassis Wiring Gp. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 773F | EED00596-00612, 614-621, 623, 627-640, 642-644, 648 |
| 775F | DLS00598-00621, 624-631, 633-637, 641-643, 650-651 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 2350096 | HARNESS AS |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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Remove all 2350096/">235-0096 Harness As. from dealer parts stock made to engineering change 00 or 01. These harnesses assemblies will have a manufacturing date code prior to 0408 (fourth week of 2008). Refer to harness identification tag located on protective rubber hosing for date code verification. |
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| Replace the 2350096/">235-0096 Harness As. (1) on truck with a 2350096/">235-0096 Harness As. revision 02 with a manufacturing date code of 0408 (fourth week of 2008) or higher (see Image 2). Refer to harness identification tag located on protective rubber hosing for date code verification. Check dealer stock. |
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| Image1 |
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| Image2 |
OWNER NOTIFICATION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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Submit one claim for all parts removed from dealer parts stock. |
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| NOTE: This is a 1.0-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 2350096/">235-0096 HARNESS AS. ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS MODELS INVOLVED - 773F and 775F OFF-HIGHWAY TRUCKS Dear Caterpillar Product Owner: The 2350096/">235-0096 Harness As. needs to be replaced on the products listed below. The existing harness as. may cause a Transmission Output Speed Mismatch event to be logged in truck monitoring system, or erratic transmission shifting. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 24Mar2008 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 24Mar2008 Service Letter |
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