PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE DIFFERENTIAL SCREENS ON CERTAIN 14M MOTOR GRADERS
Usage:
REBE3324-00
Show/hide table
| 08Feb2008 |
U-66
A-56
D-52
O-60
Show/hide table
| Priority | PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE DIFFERENTIAL SCREENS ON CERTAIN 14M MOTOR GRADERS |
|
| 3258 3067 3080 | PI31446 |
|
Show/hide table
| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31446" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31446" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
COMPLETION DATE |
TERMINATION DATE |
| 31Aug2008 | 28Feb2009 |
PROBLEM
Show/hide table
| The differential/transmission screens need to be inspected and the transmission filter needs to be changed on certain 14M Motor Graders. These machines may have been tested in a manner that could severely damage the brass differential sleeve bearings and thrust washers. If a machine has already had the screens inspected and cleaned during the recommended initial 100 service hour interval, and no problems were found at that time, they do not need to be inspected again under this program. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| 14M | B9J00121-00237, 239-295, 297-342, 344, 346-350, 354, 366-367 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| 1 | 1R1809 | ELEMENT AS-HYD |
| 1 | 2487521 | OIL |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
Show/hide table
| Remove and inspect the screens and replace the filter as per the Operation & Maintenance Manual (SEBU7883) Transmission and Differential Oil Filter and Screens - Replace/Clean. Top off oil that is lost during the inspection. If large brass particles and/or a significant quantity of brass particles are found in the differential screen, please contact Caterpillar Product Support for further guidance. If the screens are found to be clean, please email this information, along with the machine S/N and current hour reading, to Caterpillar Product Support for tracking purposes. Contact Information: Jim Breitbarth Lower Powertrain Product Support breitbarth_jim@cat.com 217-475-5828 |
Show/hide table
OWNER NOTIFICATION
Show/hide table
| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
Show/hide table
Show/hide table
| NOTE: This is a 2.0-hour job | |||||
Show/hide table
PARTS DISPOSITION
Show/hide table
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
Show/hide table
| COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE DIFFERENTIAL SCREENS ON CERTAIN 14M MOTOR GRADERS MODELS INVOLVED - 14M MOTOR GRADERS Dear Caterpillar Product Owner: The differential and transmission screens may need to be inspected on the products listed below. This is necessary to determine that the differential pinion sleeve bearings and thrust washers are not failing prematurely. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 08Feb2008 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 08Feb2008 Service Letter |
Caterpillar Information System:
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A NEW ACCESSORY DRIVE GROUP AND DRIVE SHAFT ON CERTAIN 793D OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A NEW ACCESSORY DRIVE GROUP AND DRIVE SHAFT ON CERTAIN 793D OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE HYDRAULIC CLUTCH ENGAGEMENT LINES ON PM-200 COLD PLANERS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE HYDRAULIC CLUTCH ENGAGEMENT LINES ON PM-200 COLD PLANERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE SERVICE BRAKE OIL FILTRATION SYSTEM ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE SERVICE BRAKE OIL FILTRATION SYSTEM ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MIRROR ASSEMBLY ON CERTAIN 773F, 775F, AND 777F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE MIRROR ASSEMBLY ON CERTAIN 773F, 775F, AND 777F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER ON CERTAIN 914G WHEEL LOADERS AND IT14G INTEGRATED TOOLCARRIERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER ON CERTAIN 914G WHEEL LOADERS AND IT14G INTEGRATED TOOLCARRIERS
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING FLASH FILES IN C4.4 ENGINES INSTALLED IN CERTAIN CS54 VIBRATORY COMPACTORS PRODUCT IMPROVEMENT PROGRAM FOR UPDATING FLASH FILES IN C4.4 ENGINES INSTALLED IN CERTAIN CS54 VIBRATORY COMPACTORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND INSTALLING BOOM PROTECTION PLATES ON CERTAIN 587T PIPELAYERS WITH 28 FOOT BOOMS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND INSTALLING BOOM PROTECTION PLATES ON CERTAIN 587T PIPELAYERS WITH 28 FOOT BOOMS
PRODUCT SUPPORT PROGRAM FOR RELOCATING THE HORN SWITCH TO THE FRONT CONSOLE ON CERTAIN 414E, 416E, 420E AND 430E BACKHOE LOADERS PRODUCT SUPPORT PROGRAM FOR RELOCATING THE HORN SWITCH TO THE FRONT CONSOLE ON CERTAIN 414E, 416E, 420E AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER ASSEMBLY ON CERTAIN 735, 740, AND 740 EJECTOR ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER ASSEMBLY ON CERTAIN 735, 740, AND 740 EJECTOR ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING FAILED CENTER AXLE DIFFERENTIALS ON CERTAIN 725, 730, AND 730 EJECTOR ARTICULATED TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING FAILED CENTER AXLE DIFFERENTIALS ON CERTAIN 725, 730, AND 730 EJECTOR ARTICULATED TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 235-0096 HARNESS AS. ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 235-0096 HARNESS AS. ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE FUEL GAUGE ON CERTAIN 587R PIPELAYERS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE FUEL GAUGE ON CERTAIN 587R PIPELAYERS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE 247-7575 FILTER GROUP ON CERTAIN 793D OFF-HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE 247-7575 FILTER GROUP ON CERTAIN 793D OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTION OF THE CENTER STEERING ARM CASTINGS ON CERTAIN 797 AND 797B OFF HIGHWAY TRUCKS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTION OF THE CENTER STEERING ARM CASTINGS ON CERTAIN 797 AND 797B OFF HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RETAINERS ON THE LOWER BLOCK GROUP ON CERTAIN 587R AND 587T PIPELAYERS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RETAINERS ON THE LOWER BLOCK GROUP ON CERTAIN 587R AND 587T PIPELAYERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HVAC UNIT BLEND DOOR ON CERTAIN MEDIUM WHEEL LOADERS AND FORESTRY MACHINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE HVAC UNIT BLEND DOOR ON CERTAIN MEDIUM WHEEL LOADERS AND FORESTRY MACHINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE COOLANT FLOW SWITCH GUARDS ON CERTAIN 797B OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE COOLANT FLOW SWITCH GUARDS ON CERTAIN 797B OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE REAR AXLE MOUNTING GROUP ON CERTAIN 24M MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REWORKING THE REAR AXLE MOUNTING GROUP ON CERTAIN 24M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE 263-9857 EXHAUST PIPING GP ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REWORKING THE 263-9857 EXHAUST PIPING GP ON CERTAIN 773F AND 775F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FINAL DRIVE DUO-CONE SEALS ON CERTAIN AP-655C, AP-655D, AP-1000D, AP-1055D, AND BG-260D ASPHALT PAVERS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FINAL DRIVE DUO-CONE SEALS ON CERTAIN AP-655C, AP-655D, AP-1000D, AP-1055D, AND BG-260D ASPHALT PAVERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A DRAIN PAN IN CABS ON CERTAIN 587R PIPELAYERS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A DRAIN PAN IN CABS ON CERTAIN 587R PIPELAYERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STEERING CYLINDER BOOTS ON CERTAIN 140M AND 160M ALL WHEEL DRIVE MOTOR GRADERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE STEERING CYLINDER BOOTS ON CERTAIN 140M AND 160M ALL WHEEL DRIVE MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STEERING CYLINDER BOOTS ON CERTAIN 12M, 120M, 140M, AND 160M MOTOR GRADERS (NON ALL WHEEL DRIVE) PRODUCT SUPPORT PROGRAM FOR REPLACING THE STEERING CYLINDER BOOTS ON CERTAIN 12M, 120M, 140M, AND 160M MOTOR GRADERS (NON ALL WHEEL DRIVE)
PRODUCT SUPPORT PROGRAM FOR INSTALLING SERVICE METERS ON VARIOUS CATERPILLAR ASPHALT PAVERS, COMPACTORS, AND RECLAIMER MIXERS; AND ON CERTAIN BARBER-GREENE ASPHALT PAVERS MANUFACTURED BY CATERPILLAR PRODUCT SUPPORT PROGRAM FOR INSTALLING SERVICE METERS ON VARIOUS CATERPILLAR ASPHALT PAVERS, COMPACTORS, AND RECLAIMER MIXERS; AND ON CERTAIN BARBER-GREENE ASPHALT PAVERS MANUFACTURED BY CATERPILLAR