PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RETAINERS ON THE LOWER BLOCK GROUP ON CERTAIN 587R AND 587T PIPELAYERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RETAINERS ON THE LOWER BLOCK GROUP ON CERTAIN 587R AND 587T PIPELAYERS

Usage:

REBE3331-05

Show/hide table

04Apr2008

(Revised 28Jan2009)

U-169

D-129

O-153

Show/hide table

*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RETAINERS ON THE LOWER BLOCK GROUP ON CERTAIN 587R AND 587T PIPELAYERS
5415		PI31478

Show/hide table

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31478" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31478" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table


NOTE:	This Revised Service Letter replaces the 04Apr2008 (Revised 21Nov2008) Service Letter. Changes have been made to Affected Product.

Show/hide table

COMPLETION DATE	TERMINATION DATE
31Oct2008	30Apr2009

PROBLEM

Show/hide table

The retainers need to be replaced on certain 587R and 587T Pipelayers. The existing retainers can loosen and fail.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
587R	BXL00164-00437
587T	FAT00214-00384, 389-491

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
2	4S7141	BOLT
2	5M6667	LOCKNUT
2	7X0537	WASHER-HARD
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Refer to the Service Manual as necessary.

1. Park the machine on a level surface. Put the parking brake on and place the boom down.

2. Reference image 1.1.1. Remove nut holding one 248-8570 Retainer, then remove the retainer. Insert 4S-7141 Bolt through block, then install 7X-0537 Washer and 5M-6667 Nut. Tighten to a torque of 1000 +/- 200 N.m (738 +/- 150 lb ft).

3. Repeat to replace the other retainer.

Show/hide table

Image1

OWNER NOTIFICATION

Show/hide table

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

Show/hide table

NOTE: This is a 2.0-hour job

Show/hide table

PARTS DISPOSITION

Show/hide table

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Show/hide table

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RETAINER ON THE LOWER BLOCK GROUP ON CERTAIN 587R AND 587T PIPELAYERS

MODELS INVOLVED - 587R and 587T Pipelayers

Dear Caterpillar Product Owner:

The retainers needs to be replaced on certain 587R and 587T Pipelayers. The existing retainer can loosen and fail. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 04Apr2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 04Apr2008 Service Letter