PRODUCT SUPPORT PROGRAM FOR REPLACING THE 3P2574 BEARING IN THE TORQUE CONVERTER ASSEMBLY ON CERTAIN 735, 740, AND 740EJ ARTICULATED TRUCKS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE 3P2574 BEARING IN THE TORQUE CONVERTER ASSEMBLY ON CERTAIN 735, 740, AND 740EJ ARTICULATED TRUCKS

Usage:

REBE3228-00

08Feb2008


U-68
A-57
D-54
O-61

 
After Failure Only
  
 Parts stock action needed 

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 3P2574 BEARING IN THE TORQUE CONVERTER ASSEMBLY ON CERTAIN 735, 740, AND 740EJ ARTICULATED TRUCKS

3101 7750
PS51446
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51446" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

28Feb2010

PROBLEM

The 3P2574 Roller Bearing in the torque assembly can fail on certain 735, 740, and 740EJ Articulated Trucks. This bearing may have been produced with undersize rollers. These rollers may cause the bearing cage to fail sending damaging debris through the torque converter and transmission.

AFFECTED PRODUCT

Model Identification Number
735  B1N00880-00882, 885-886, 888, 890-892, 894-897, 899, 901, 904-906, 911, 913-914, 973, 975
740  B1P02228, 2230, 2242-2243, 2246, 2253, 2255, 2259-2262, 2264-2275, 2277, 2279-2281, 2283-2284, 2286, 2289-2292, 2294-2303, 2305-2308, 2310-2341, 2343-2354, 2356-2359, 2362-2370, 2372, 2374-2379, 2381, 2384-2386, 2388-2389, 2391, 2394-2395, 2398-2399, 2403-2405, 2407-2414, 2419-2420, 2424-2429, 2431, 2434, 2436-2437, 2441-2442, 2444, 2446-2447, 2449-2451, 2453, 2458, 2460-2461, 2473-2474, 2482, 2488, 2490, 2497, 2499-2500, 2509, 2515, 2520, 2522, 2533, 2538, 2552-2554, 2565, 2624, 2713, 2726, 2749, 2849
740EJ  B1R00314-00327, 329, 331, 333-334, 338-339, 342

PARTS NEEDED

Qty

Part Number Description
1 1R0719 ELEMENT AS
1 1T0791 IMPELLER-CONV
1 1T0792 TURBINE-CONV
2 1T0806 RETAINER-BEARING
2 1T0807 RACE-THRUST BRG
1 1T1221 CARRIER-RING
1 1T1356 RING-SEAL
1 1T1659 SLEEVE AS
1 3P2573 RACE-BRG INNER
1 3P2574 RACE&RLR AS
1 6V9191 BEARING-BALL
2 6Y5888 RING-SEAL
1 7G0141 RING-SEAL
1 8S3371 RING-SEAL
1 9H0846 SEAL-O RING
1 9W6990 RING-SEAL
1 1394632 HUB-IMPELLER
1 1495461 SEAL-O-RING
2 1495462 SEAL-O-RING
1 2337564 STATOR-CONVERTER
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

****Parts Stock ****

Remove all 3P2574 Bearings with an "AP" code from dealer parts stock.
The following bearing kits may also contain 3P2574 Bearings with an "AP" code: 128-8651, 205-5500, 252-6332, and 275-2317. Any of these kits in dealer parts stock that have 3P2574 Bearings with an "AP" code need to have the bearings replaced with new bearings.

 
 
****Affected Product****
Refer to the Service Manual as necessary.
Follow the appropriate Removal instructions for each model to remove the transmission and torque converter from the vehicle.
Follow the appropriate Disassembly instructions to inspect clean and replace damaged parts as necessary.
Note: Only those torque converters built with 3P2574 bearings having the supplier production date code of "AP" would apply to this program. (see attached image)
Image1

SERVICE CLAIM ALLOWANCES

****Parts Stock****

Submit one claim for all 3P2574 Bearings with an "AP" code removed from dealer parts stock.

 
 
****Affected Product****
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-6000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 95.2-hour job
Program would apply on machines with 0-6000 hours or 0-36 months whichever comes first



PARTS DISPOSITION

****Parts Stock****
Return all 3P2574 bearings with "AP" date code and a copy of the claim to:
-----------------------------
Caterpillar Inc
Bldg KK Dock #57
100 Tractor Drive
East Peoria, Illinois 61630

Attn: Randy Gallinger
KK-30-N Service Return Crib
-----------------------------

****Affected Product****
Return all 3P2574 bearings with "AP" date code and a copy of the claim to:
-----------------------------
Caterpillar Inc
Bldg KK Dock #57
100 Tractor Drive
East Peoria, Illinois 61630

Attn: Randy Gallinger
KK-30-N Service Return Crib
-----------------------------
All other parts should be handled in accordance with your Warranty Bulletin on warranty parts handling.

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