C32 Tier 4 Final Marine Commercial Engines Caterpillar


Data Link - Test

Usage:

C32 MX4
Use this procedure to troubleshoot a problem with the data link system. Also, use this procedure if one of the following diagnostic codes is active or easily repeated.

Table 1
J1939 Code and Description  CDL Code and Description  Comments 
625-9
Proprietary Data Link: Abnormal Update Rate 
N/A  The primary Electronic Control Module (ECM) has lost communication with the secondary ECM or the secondary ECM is not configured for the correct location. 
639-9
J1939 Network #1 : Abnormal Update Rate 
247-9
SAE J1939 Data Link : Abnormal Update Rate 
Communication has been lost to one or more of the devices on the datalink. If multiple devices are not communicating, there is likely a problem with the data link wiring, power, or ground circuits. 
639-14
J1939 Network #1 : Special Instruction 
247-14
SAE J1939 Data Link : Special Instruction 
The affected ECM is missing expected parameters. 
1231-9
J1939 Network #2 : Abnormal Update Rate 
2348-9
SAE J1939 Data Link #2 : Abnormal Update Rate 
Communication has been lost to one or more of the devices on the datalink. If multiple devices are not communicating, there is likely a problem with the data link wiring, power, or ground circuits. 
1231-14
J1939 Network #2 : Special Instruction 
2348-14
SAE J1939 Data Link #2 : Special Instruction 
The affected ECM is missing expected parameters. 

If the Cat® Electronic Technician (ET) will not communicate with the Electronic Control Module (ECM), refer to Troubleshooting, "Electronic Service Tool Does Not Communicate" before you begin this procedure. The procedure verifies that electrical power is being supplied to the ECM and to the service tool connector.

The Systems Communication Status is located under the diagnostics tab in Cat ET. Click the "System Communication Status" option. Once the screen opens up, the information will automatically be loaded from the ECM. If there is an issue with the data link and the data link is repaired, the "Load from ECM" button will have to be clicked again to see the updated status. If there are communication issues between multiple modules, each module can be selected individually to determine which components are having communication issues. If the problem is intermittent, the "View History" button can be clicked to see all the communication faults that have previously logged.

Table 2
Cat® ET Diagnostic Code Cross Reference to Wiring Schematic 
Code Description  Data Link 
J1939 Network #1  Can A (Global) 
J1939 Network #2  Can B (Local) 

Refer to the application-specific wiring schematic for pin locations.

-9 Detected Problems:

Device 1 is unable to communicate on the data link.

  • Device 1 cannot communicate with other devices on the data link, but can communicate with the service tool, indicating a problem with the data link wiring.

Device 1 is unable to communicate with Device 2 on the data link.

  • Device 1 cannot communicate with Device 2, indicating a problem with the data link wiring, power or ground circuit, or Device 2.

-14 Detected Problems:

Device 1 is unable to obtain a network address on the data link.

  • Device 1 is trying to claim the same address as another device. An example is 2 devices being configured the same.

Device 1 detects a failed address claim from Device 2 on the data link.

  • Device 1 detects that Device 2 is trying to claim the same address as another device.

Device 1 is not receiving all expected parameters from Device 2 on the data link.

  • A component is configured as installed in the device, but is not installed on the application.

  • The incorrect component is installed.

  • The incorrect software file has been installed.

Table 3
Troubleshooting Test Steps  Values  Results 

1. Check for Codes

A. Connect Cat® Electronic Technician (ET) to the service tool connector.

B. Look for active codes that are associated with the system for the diagnostic code.
 

Codes
 

Result: An associated code is active.

Repair: Troubleshoot any associated codes before continuing with this test.

Result: An associated diagnostic trouble code is not active or logged.

Proceed to Test Step 2.
 

2. Use the "System Communication Status" to Determine the Communication Issue

A. Connect Cat ET.

B. Click the "Diagnostics" tab on the tool bar.

C. Select the "System Communication Status" option from the drop-down list.

Note: The "Aftertreatment #1 Intake NOx Level Sensor" is displayed as "Aftertreatment #1 Information #1" in some versions of software.
 

Component Identified 

Result: A -9 code is active.

Proceed to Test Step 6.

Result: A -14 code is active. Refer to the above -14 detected problems for additional information.

If the NOx sensors are listed as ECM 2, proceed to Test Step 3.

For all other components, proceed to Test Step 4.
 

3. Check the Part Number of the Component

A. Locate the part number for the component that was identified by the "System Communication Status".

B. Check to see if the part number is correct for the application.
 

Part Number 

Result: The part number is incorrect for the application.

Repair: Replace the component with the correct part number. Refer to Special Instruction, REHS8151 for special handling instructions if replacing a NOx sensor.

Proceed to Test Step 10.

Result: The part number is correct for the application.

Proceed to Test Step 4.
 

4. Check for Incorrect Configuration Parameters

A. Connect Cat ET.

B. Use Cat ET to verify that the correct parameters are being used.
 

Parameters
 

Result: The parameters are correct.

Proceed to Test Step 5.

Result: The parameters are not correct.

Repair: Input the correct parameters. Refer to Troubleshooting, "Configuration Parameters" for additional information.

If the problem is not resolved, proceed to Test Step 5.
 

5. Ensure that the latest Flash File Software is Installed in the ECM

A. Connect Cat ET.

B. Use Cat ET to verify that the correct flash file is being used.
 

Flash File
 

Result: The latest flash file is installed.

Proceed to Test Step 10.

Result: The latest flash file is not installed.

Repair: Perform the following procedure:

1. Download the latest flash file from SIS web.

2. Install the software into the ECM.

Refer to Troubleshooting, "ECM Software - Install" for additional information.

Proceed to Test Step 10.
 


Illustration 1g03846524
Device 1 present
(1) Column 1


Illustration 2g03846007
Device 1 and Device 2 present
(1) Column 1
(2) Multiple Device 1 and Device 2 can be displayed
(3) Device 2 is the affected ECM/device that cannot be recognized by Device 1. Device 2 is the ECM/device with the problem.

Table 4
Troubleshooting Test Steps  Values  Results 

6. Use the System Communication Status to Determine the Cause

A. Determine if both Device 1 and Device 2 are present in the "ECM's" column (1) within the "System Communication Status" screen. Refer to Illustration 2.

Note: The "Aftertreatment #1 Intake NOx Level Sensor" is displayed as "Aftertreatment #1 Information #1" in some versions of software.
 

Component Identified 

Result: Device 1 and Device 2 are both present.

Record the devices identified as Device 1 and Device 2 in column 1. Refer to Illustration 2.

Proceed to Test Step 7.

Result: Only Device 1 is present.

Record the device identified as Device 1 in column 1. Refer to Illustration 1.

Proceed to Test Step 9.
 

7. Check the Resistance of the Data link

A. Turn the breaker to the OFF position.

B. Measure the resistance of the data link between the following Device 2 wiring harness connector terminals:

- +Data link and -Data link
 

60+/-10 Ohms 

Result: The resistance is less than 50 Ohms.

Repair: There are more than 2 terminating resistors installed in the wiring harness or a short circuit has been detected. Repair or replace damaged components.

Proceed to Test Step 10.

Result: The resistance is 120 ±10 Ohms.

Repair: There is a problem with a terminating resistor. Check the resistance on each terminating resistor. Replace the failed terminating resistor.

Proceed to Test Step 10.

Result: The resistance is greater than 130 Ohms.

Repair: There is a problem with both terminating resistors or an open circuit has been detected.

Determine the cause of the problem. Repair or replace damaged components.

Proceed to Test Step 10.

Result: The resistance is 60 ±10 Ohms. The terminating resistors are OK.

Proceed to Test Step 8.
 

8. Check the Power and Ground to Device 2

A. Turn the breaker to the ON position.

B. Measure the voltage between the following Device 2 wiring harness connector terminals:

- +Battery and -Battery
 

Battery Voltage 

Result: The voltage is not equal to battery voltage.

Repair: There is an open or short in the wiring circuit. Repair or replace the wiring circuit. Refer to the machine-specific schematic for wiring information.

Proceed to Test Step 10.

Result: The voltage is equal to battery voltage.

Repair: Replace the component identified as Device 2. Refer to Special Instruction, REHS8151 for special handling instructions if replacing a NOx sensor.

Proceed to Test Step 10.
 

9. Check the Resistance of the Data Link

A. Turn the breaker to the OFF position.

B. Measure the resistance of the data link between the following Device 1 wiring harness connector terminals:

- +Data link and -Data link
 

60+/-10 Ohms 

Result: The resistance is less than 50 Ohms.

Repair: There are more than 2 terminating resistors installed in the wiring harness or a short circuit has been detected. Repair or replace damaged components.

Proceed to Test Step 10.

Result: The resistance is 60 ±10 Ohms. The terminating resistors are OK.

Repair: Check the power, ground, and keyswitch (if applicable) supply to each module on the affected data link. Refer to the appropriate wiring diagram. Repair the power or ground supply to the modules.

Note: The breaker must be in the ON position when checking the power supply.

Proceed to Test Step 10.

Result: The resistance is 120 ±10 Ohms.

Repair: There is a problem with a terminating resistor. Check the resistance on each terminating resistor. Replace the failed terminating resistor.

Proceed to Test Step 10.

Result: The resistance is greater than 130 Ohms.

Repair: There is a problem with the wiring harness between Device 1 and the splice point into the data link wiring. Refer to the appropriate wiring diagram.

Determine the cause of the problem. Repair or replace damaged components.

Proceed to Test Step 10.
 

10. Use the "Systems Communication Status" to Determine the Communication Issue

A. Connect Cat ET.

B. Click the "Diagnostics" tab on the tool bar.

C. Select the "System Communication Status" option from the drop-down list.

D. Click the "Load from ECM" button to determine if any devices are not communicating.
 

Component Identified 

Result: The "Systems Communication Status" does not show any communication issues.

Return to service.
 

If the procedure did not correct the issue, contact your Cat dealer Technical Communicator (TC). For further assistance, your TC can confer with the Dealer Solutions Network (DSN).

Caterpillar Information System:

C27 and C32 Engine for MD6250 and MD6310 Drill Aftertreatment Identification Module - Test
New Software Flash Does Not Contain B-Rating Option on Certain 3500 Marine Engines {1920} New Software Flash Does Not Contain B-Rating Option on Certain 3500 Marine Engines {1920}
C175 Tier 4 Final Engines for Caterpillar Built Machines Valve Lifter - Install
Diesel Exhaust Fluid (DEF) Injector Troubleshooting Return Form for C7.1, C9.3, C13, C15, and C18 Engine Applications {108H, 108I, 7569} Diesel Exhaust Fluid (DEF) Injector Troubleshooting Return Form for C7.1, C9.3, C13, C15, and C18 Engine Applications {108H, 108I, 7569}
Installation of the 519-5587 Aftercooler Core As on Certain G3500H Series Engines {1063} Installation of the 519-5587 Aftercooler Core As on Certain G3500H Series Engines {1063}
CX38-P892 Well Servicing Transmission General Information
Starting Motor Servicing on Certain C7.1 Engines {1453} Starting Motor Servicing on Certain C7.1 Engines {1453}
A Slave Relay Should be Used for Customer Connections to EMCP 4 On Certain Generator Sets {1422, 4493} A Slave Relay Should be Used for Customer Connections to EMCP 4 On Certain Generator Sets {1422, 4493}
Water Pump on Certain C2.2 Engines {1361, 7555} Water Pump on Certain C2.2 Engines {1361, 7555}
C175 Tier 4 Final Engines for Caterpillar Built Machines Valve Lifter - Remove
The NOx Reduction System Cooler May Fail on Certain C27 and C32 Engines {108C} The NOx Reduction System Cooler May Fail on Certain C27 and C32 Engines {108C}
G3516 TA Engine Electronic Control System Parameters - Configuration Parameters
New Turbocharger Coolant Lines Are Now Used on Certain 3516 Machine Engines {1052, 1380} New Turbocharger Coolant Lines Are Now Used on Certain 3516 Machine Engines {1052, 1380}
Engine Oil Contains Elevated Lead (Pb) {1000, 1348} Engine Oil Contains Elevated Lead (Pb) {1000, 1348}
C9.3B Engines for Caterpillar Built Machines Inlet and Exhaust Valve Seat Inserts - Remove and Install
CX38-P892 Well Servicing Transmission Power Train Hydraulic System
G3516 Petroleum Engine Inlet Air System - Check
G3516 Petroleum Engine Ignition System Timing - Check/Adjust
G3516 Petroleum Engine Overhaul (Major)
C175 Tier 4 Final Engines for Caterpillar Built Machines Pistons and Connecting Rods - Disassemble
C175 Tier 4 Final Engines for Caterpillar Built Machines Pistons and Connecting Rods - Assemble
CX38-P892 Well Servicing Transmission Oil Filter (Transmission)
G3516 Petroleum Engine Overhaul (Top End)
Identifying Oil Pumps on Certain 3400, C27, and C32 Engines {1304} Identifying Oil Pumps on Certain 3400, C27, and C32 Engines {1304}
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.