C7 and C9 On-Highway Engines Caterpillar


Engine Cranks but Does Not Start

Usage:

C7 C7S

Probable Causes

  • Lack of fuel

  • Check for diagnostic codes.

  • Theft deterrent system

  • Aftermarket engine protection devices (if equipped)

  • Air inlet shutoff (if equipped)

  • Flash file

  • Speed/timing sensors

  • Fuel quality

  • Fuel system

Recommended Actions

Check the Fuel Level

Verify that there is fuel in the fuel tank. Add fuel, if necessary.

Check for Diagnostic Codes Related to the Injectors.

If a diagnostic code is present, verify that a stream of oil is striking the injector. Refer to Troubleshooting, "Injector Solenoid - Test".

Check the Theft Deterrent System

If the display screen on Messenger indicates that the theft deterrent is enabled, passwords must be entered before the engine will start.

Check the Aftermarket Engine Protection Devices

Check the aftermarket engine protection devices (if equipped). These devices usually interrupt power to the ECM.

Check the Air Inlet Shutoff System

If the engine was shut down due to the air inlet shutoff system, the air inlet shutoff must be manually reset.

Check the Flash File

Verify that the flash file is correct for the engine displacement. The engine will not start if the flash file is incorrect. For example, a C9 engine will not start if a C7 flash file has been programmed into the ECM. Refer to Troubleshooting, "ECM Software - Install".

Check the Engine Speed/Timing Sensors

The engine will not start and there will be no codes if both speed/timing sensors are disconnected. Verify that both speed/timing sensors are connected.

Check for these codes:

  • 190-8 Engine Speed : Abnormal Frequency, Pulse Width, or Period

  • 637-11 Engine Timing Sensor : Other Failure Mode

  • 723-8 Engine Speed Sensor #2 : Abnormal Frequency, Pulse Width, or Period

Troubleshoot the codes if the codes are present. Refer to Troubleshooting, "Engine Speed - Test".

Check the Fuel Quality

Check the fuel quality. Refer to the Operation and Maintenance Manual for information on fuel quality. Refer to Systems Operation/Testing and Adjusting for the correct procedure for testing the quality of the fuel.

Check the Fuel System

Check the fuel system. Refer to Troubleshooting, "Fuel System Pressure - Test".

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