PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING ENGINE EMISSIONS LABELS ON CERTAIN 953C TRACK TYPE LOADERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING ENGINE EMISSIONS LABELS ON CERTAIN 953C TRACK TYPE LOADERS

Usage:

SEBE8227

December 6, 2002
U-316

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING ENGINE EMISSIONS LABELS ON CERTAIN 953C TRACK TYPE LOADERS
7405		PI30430

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI30430" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI30430" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
June 30, 2003	December 31, 2003

PROBLEM

Engine emissions labels need to be installed on certain 953C Track Type Loaders. Engine emissions labels will be sent in the owner notification letter to owners of 953C Track Type Loaders with 1164803 arrangement and built between January 1, 1997 and November 21, 2002.

AFFECTED PRODUCT

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Model

Identification Number

953C

2ZN755-757, 760-764, 766-772, 777-785, 787, 792-817, 819, 820, 822, 824, 825, 827, 828, 831-833, 835-837, 839-842, 844-846, 848-859, 861, 863-868, 872, 874, 877, 880, 882, 885, 887, 891-894, 897-902, 904-927, 929, 930, 933, 934, 936, 937, 940-942, 944-947, 950-954, 956-962, 964, 965, 967, 969-971, 973-976, 980-990, 992, 994, 996, 999, 1000, 1002, 1003, 1005-1007, 1009-1012, 1014-1033, 1035-1039, 1041, 1042, 1044, 1045, 1051-1054, 1057-1060, 1062-1070, 1072-1075, 1078-1080, 1082-1089, 1092, 1093, 1095, 1097-1103, 1105, 1107-1109, 1111-1122, 1124-1127, 1129-1161, 1164-1167, 1169, 1172-1184, 1186, 1188-1213, 1215-1230, 1232-1242, 1244-1246, 1248-1250, 1252, 1253, 1257, 1258, 1260, 1261, 1264, 1266, 1267, 1269, 1270, 1272-1284, 1286, 1288-1290, 1292-1297, 1299-1303, 1305-1321, 1324-1326, 1328, 1329, 1331-1335, 1337, 1338, 1340-1342, 1344-1359, 1361-1366, 1368-1384, 1386-1388, 1391-1392, 1394-1396, 1398-1404, 1406-1414, 1416-1422, 1424, 1425, 1427-1429, 1431-1468, 1470-1471, 1473, 1474, 1476-1478, 1480, 1482-1489, 1491-1503, 1505-1508, 1511-1513, 1515, 1517-1519, 1521-1524, 1526, 1527, 1529, 1531, 1533, 1535, 1537, 1538, 1540, 1541, 1543, 1544, 1546-1550, 1552-1557, 1559-1564, 1566, 1567, 1569-1578, 1580, 1581, 1583, 1584, 1587, 1589, 1590, 1592, 1593, 1595-1599

PARTS NEEDED

Dealers will not need to order parts for this Program. A replacement engine emissions label for each affected machine will be enclosed with the Owner Notification Letter and mailed directly to the owner (sample copy attached, for reference).

ACTION REQUIRED

No dealer action is needed, unless the dealer is on record as the owner of the machine or if the customer requests you install the label. The owner notification letter informs the customer that the engine emission label may not have been installed on the valve cover of the engine of the affected machine serial number. Each owner notification letter includes a replacement emission label and instructs the customer to apply it and how.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification with the emission label. A pre-addressed and postage paid "return envelope" will be included. The owner should return the notification letter and label, if the owner no longer has the machine; or if the engine already has an emission label.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
0%	0.5	0	0	0	0
NOTE: No Parts, Labor or other expenses are allowed unless the customer requests the dealer perform the rework. Replacement emission labels are included with the owner notification letters and should be installed by the owner. If the customer requires the dealer to install the decal, Caterpillar will allow 0.5 hours of labor. Nothing will be allowed for dealer owned machines.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - Engine Emissions Labels Need To Be Installed

MODELS INVOLVED - 953C Track Type Loaders

Dear Caterpillar Product Owner:

Engine emissions labels need to be installed on certain 953C Track Type Loaders. Please apply the enclosed replacement emission label to the engine valve cover (top cover of the engine) or to a flat place on the engine where the label can be easily seen after application. Peel the backing from the self-stick label and apply it to a clean, dry area on the engine.

__ If the engine already has an emission label, please return the new replacement label and this letter in the return envelope provided. The emission label is a separate label about 9 inches long; and should not be confused with the engine information label which shows engine data which is 4.5 inches long.

__ If you no longer own the machine(s) listed below, please return this letter and the replacement label(s) and fill in as much information as possible about the purchaser or dealer in the space provided.

New Owner or Dealer: ________________________________

Address ________________________________

________________________________

__ NO REPLY IS NEEDED if you have the machine and apply the new label.

We regret the inconvenience that this may cause you; but having the label in place should eliminate the possibility of any related field enforcement activity that could limit the use of the machine. An emission certification label will enhance the ability to sell the machine. Emission labels are required whenever machines are moved across U.S. borders.

Caterpillar Inc.

Identification #(s)

Attached to December 6, 2002 Service Letter