Usage:
November 4, 2002
(Revised November 2003)
U-287
A-198
AU-211
S-210
H-208
O-234
| Safety
Parts stock action needed |
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MODULAR HANDLE GROUP ON CERTAIN IT14G, IT28G, 914G, 924G, AND 928G SMALL WHEEL LOADERS |
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| 5705-HN, 5063-HN, 5702HN, 3065 |
PI10146
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NOTE: This Revised Service Letter replaces the November 4, 2002 Service Letter. Changes have been made to the Affected Product.
PROBLEM
Failure can occur on the transmission modular handle group on certain small wheel loaders equipped with the 1450877 or 1512880 transmission control groups. Failure can result in improper functioning of the transmission control.AFFECTED PRODUCT
| Model | Identification Number |
| IT14G | 1WN1846-1849, 1851, 1853, 1861-1863, 1868, 1874, 1877, 1880, 1883, 1885, 1888, 1889, 1896, 1897, 1904, 1906, 1909, 1912, 1913, 1915?1918, 1921, 1923-1925, 1927, 1932, 1937-1939, 1942, 1944, 1945, 1947,1949, 1951?1953, 1955-1961, 1963 |
| 914G | 9WM2472, 2473, 2475-2479, 2483, 2485, 2494, 2496, 2497, 2511 2515, 2518, 2520, 2522, 2523, 2529, 2538, 2540, 2546, 2553, 2554, 2557-2559, 2563, 2568, 2569, 2573, 2578, 2583, 2596-2598, 2600, 2602?2608, 2611 |
| 924G | 3DZ744, 750, 758, 759-761,
765, 766, 779, 782-787, 792, 794, 796, 798?800, 805, 807, 808, 813-817,
828, 832?834, 836, 837, 839, 844, 848-853, 866, 867, 870, 873, 879, 890,
893
3PZ1167, 1168, 1170?1173, 1177, 1179, 1181, 1182, 1185, 1186, 1190, 1191, 1193, 1198, 1201, 1202, 1210?1213, 1218-1220, 1222?1227, 1234, 1236, 1237, 1239, 1241, 1243, 1244, 1246?1248, 1251, 1252, 1257, 1258, 1262, 1263, 1265-1270, 1272, 1273, 1275, 1277-1281, 1285?1289, 1291?1293, 1295?1300, 1302?1306, 1310, 1318?1321, 1323, 1324, 1326, 1327, 1329, 1330, 1332, 1334?1336, 1338, 1339, 1341, 1342, 1345?1347, 1349 6YW751, 761, 766, 769, 772, 774, 775, 778?781, 788?790, 801, 802, 807, 818, 820, 822, 825?827, 830?832, 834, 836, 839-842, 845, 849, 850, 852 9SW1653, 1655, 1658, 1659, 1661, 1662, 1664, 1667-1669, 1672?1679, 1681?1685, 1687, 1690?1695, 1698?1700, 1703?1705, 1707?1709, 1713, 1716?1718, 1721, 1722, 1725?1729, 1731?1734, 1741, 1742,1744, 1745, 1748, 1750-1753, 1755, 1757?1759, 1769, 1770, 1772?1778, 1780, 1785?1789, 1791?1795, 1798, 1800, 1801, 1803?1821, 1827, 1829?1833, 1836?1842, 1847, 1849?1852, 1854, 1856, 1858?1860, 1863?1876, 1879, 1887, 1888, 1890-1896, 1900, 1903, 1906?1920, 1922?1924, 1926, 1927, 1930?1933, 1935?1938, 1944?1948, 1952, 1954, 1958?1976, 1979, 1980, 1982-1994 AAB418?429, 431, 435, 436, 439-444, 447-450, 451-463 AAN855, 868, 873, 876, 877, 881, 894, 901, 906?908, 912?914, 921, 929, 964, 965, 982, 989, 990, 1042-1132 |
| IT28G | 8CR3362, 3363, 3368,
3369, 3375-3379, 3385, 3386, 3392?3394, 3397?3409, 3411, 3412, 3417?3421,
3426, 3427, 3432?3435, 3438, 3440, 3442?3452, 3454, 3455, 3459?3464, 3467?3474,
3476?3484, 3486?3491, 3498?3512, 3518, 3520, 3522, 3525?3529, 3532, 3533,
3537, 3540?3545, 3547?3552, 3556, 3558, 3561-3581, 3585-3588, 3591?3598,
3601, 3606, 3610-3614, 3619?3624, 3631-3649, 3654?3670, 3676, 3677, 3680,
3681
9AR1025, 1028-1030, 1032-1034, 1044, 1046, 1058, 1059, 1061, 1063, 1069?1078, 1080-1082, 1085?1087 |
| 928G | 7SR1960 1962, 1971,
1974, 1976?1978, 1991?1994, 1996, 2004, 2014, 2025, 2030, 2032, 2036, 2041,
2042, 2054, 2056, 2058, 2061, 2064?2067, 2070, 2074, 2075, 2078, 2986,
2092, 2097, 2104
6XR3122, 3125, 3139, 3144, 3199, 3201, 3233, 3241, 3267, 3317, 3319, 3358, 3361, 3365, 3375, 3381, 3395, 3396, 3403, 3445, 3446 |
PARTS NEEDED
1 ? 2086097 Modular Handle Gp (for IT28G, 924G, and 928G)1 ? 2086098 Modular Handle Gp (for IT14G and 914G)
ACTION REQUIRED
Remove all 1450877 and 1512880 Modular Handle Gps from parts stock.
***** Affected Product *****
IT28G, 924G and 928G - Remove the 1450877 Handle Gp and replace it with the 2086097 Handle Gp. Ensure that the wires are routed properly (to avoid rubbing/pinching). Install the wires in the correct positions in the 6 pin connector: 1-bk, 2-rd, 3-wh, 4-bu, 5-pu, 6-gy.
IT14G and 914G ? Remove the 1512880 Handle Gp and replace it with the 2086098 Handle Gp. Ensure that the wires are routed properly (to avoid rubbing/pinching). Install the wires in the correct positions in the 4-pin connector: 1-bk, 2-bu, 3-gy, 4-pu.
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.SERVICE CLAIM ALLOWANCES
Submit one claim for all 1450877 and 1512880 Modular Handle Gps removed from parts stock. See the Parts Disposition section of this Service Letter for return information.
***** Affected Product *****
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NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report |
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PARTS DISPOSITION
Submit one claim for all 1450877 and 1512880 Modular Handle Gps removed from parts stock.
***** Affected Product *****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
- MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation3240 Arrow Drive
Anywhere, YZ 99999
SAFETY - REPLACING THE MODULAR CONTROL HANDLE GROUP
MODELS INVOLVED ? CERTAIN IT14G, 914G, 924G, IT28G AND 928G SMALL WHEEL LOADERS
Dear Caterpillar Product Owner:
A new modular handle group needs to be installed on the products listed below. The new modular control handle group provides increased reliability and safety. Failure can occur on the transmission modular handle group on certain small wheel loaders equipped with the 1450877 or 1512880 transmission control groups. Failure can result in improper functioning of the transmission control. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated November 4, 2002 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.
Identification #(s)
Attached to November 4, 2002 Service Letter