PRODUCT IMPROVEMENT PROGRAM FOR RELABELING CERTAIN 980G II WHEEL LOADERS WITH 3406E ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR RELABELING CERTAIN 980G II WHEEL LOADERS WITH 3406E ENGINES

Usage:

SEBE8239

January 1, 2003
U-1

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR RELABELING CERTAIN 980G II WHEEL LOADERS WITH 3406E ENGINES
7405		PI30416

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI30416" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI30416" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
July 31, 2003	January 31, 2004

PROBLEM

Certain 2001 and 2002 980G II Wheel Loaders with 3406E Engines may have the incorrect kilowatt power printed on the engine information label. It is possible that the ADV Power may erroneously read 248 KW instead of 232 KW.

AFFECTED PRODUCT

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Model	Identification Number
980G II	AWH225-764 AXG225-524

PARTS NEEDED

No parts needed.

ACTION REQUIRED

No dealer action is needed. Customer letters will be sent with the correct label, protective laminate, and instructions.

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	0	0	0	0	0
NOTE: This is a 0-hour job. NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR RELABELING

MODELS INVOLVED - CERTAIN 980G II WHEEL LOADERS WITH 3406E ENGINES

Dear Caterpillar Product Owner:

Please remove the Engine Information label on the left side of the valve cover base and apply the enclosed Information Label. Peel the backing from the self-stick label, and apply it to a clean, dry area on the engine valve cover (LEFT-SIDE MIDDLE OF THE VALVE COVER). Remove the backing from the clear laminate cover and place it over the engine information label. The engine information label is a separate label about 4.5 inches long; and should not be confused with the Engine emission label which shows engine certification data and is 9 inches long.

__ If you no longer own the machine(s) listed below, please return this letter and the label(s), and fill in as much information as possible about the Purchaser or Dealer in the space provided.

New Owner or Dealer: ________________________________

Address ________________________________

________________________________

__ NO REPLY IS NEEDED if you have the machine and apply the new label

We regret the inconvenience that this may cause you; but having the label in place should eliminate the possibility of any related field enforcement activity that could limit the use of the machine. An engine information label will enhance the ability to sell the machine. Information labels are required whenever machines are moved across United States borders.

Caterpillar Inc.

Identification #(s)

Attached to January 1, 2003 Service Letter