PRODUCT SUPPORT PROGRAM FOR REPLACING THE LIFT CYLINDER HEAD ON CERTAIN 938G SERIES II WHEEL LOADERS
Usage:
REBE2760-00
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| 12Oct2007 |
U-515
A-421
O-444
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE LIFT CYLINDER HEAD ON CERTAIN 938G SERIES II WHEEL LOADERS |
|
| 5102 | PS51372 |
|
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51372" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Oct2009 |
PROBLEM
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| The existing 128-7678 Cylinder Group can experience hydraulic oil leakage through the head on certain 938G Series II Wheel Loaders. If the existing lift cylinder experiences this oil leakage, the head needs to be replaced. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 938G II | RTB00273-03608 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4J4630 | RING-WEAR |
| 1 | 4J9221 | RING-BACK UP |
| 1 | 5F3999 | SEAL-O RING |
| 1 | 8T0785 | RING-WEAR |
| 1 | 9X7264 | SEAL AS |
| 1 | 1213395 | HEAD |
| 1 | 1672201 | SEAL AS-BUFFER |
| 1 | 1672312 | SEAL-U-CUP |
| 1 | 2253281 | SEAL-WIPER |
ACTION REQUIRED
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| Replace the 121-3395 Head with a new head. Refer to the Disassembly and Assembly Manual, RENR6081, for lift cylinder Disassembly and Assembly Information. |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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25-48 mo |
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| NOTE: This is a 4.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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